Topflight Avis 

1 918
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We travelled to Italy with Topflight to see Andrea Bocelli at Teatro del Silenzio, which was a real bucket-list moment for us. The whole experience was fantastic and seeing Bocelli perform in... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

We had no Topflight representatives in Mayrhofen. The appointed representative was based 3 hours away. On two occasions we met the representative, once on our arrival and once along the way back to Mu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(1 918)

303 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Experience 😁

Everything was so well organized, all worked seamlessly. Great hotel in a great location with brilliant resort managers. Our first trip with you, amazing experience, thank you!

3 mai 2026
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Réponse de Topflight

This is wonderful to hear!

Thank you for sending us such kind feedback.

We are thrilled everything went so well and that the resort managers got a special mention!

We look forward to welcoming you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles
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Réponse de Topflight

Thank you for such lovely feedback.

We are delighted to hear you had a wonderful holiday and you loved the hotel!

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Second time I have used topflite for an…

Second time I have used topflite for an escorted tour. Could not have asked for a better experience. Everything very professional, the excursions were very good and the guide was exceptional.

7 mai 2026
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Réponse de Topflight

Thank you, Richard, for your kind feedback.

We’re delighted to hear that you had another wonderful holiday with us and we truly appreciate you choosing to travel with us again.

We hope to welcome you back again in the future.

Kind regards,
Amy

Noté 5 sur 5 étoiles

The young lady who helped me made is…

The young lady who helped me made is very easy
unfortunately it was an Irish name and I cant remember it

23 avril 2026
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Réponse de Topflight

Thank you for your kind feedback!

We believe it was Nodlaig who helped you, thank you for the special mention.

Many thanks,

Amy.

Noté 5 sur 5 étoiles

Brilliant professional service from…

Brilliant professional service from start to finish. Very impressed.

25 mars 2026
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Réponse de Topflight

Thank you very much for such kind feedback - we really do appreciate you and for taking the time to send us your lovely comments.

We hope to welcome you back in the near future.

Many thanks,

Amy.

Noté 4 sur 5 étoiles
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Réponse de Topflight

Thank you Brian for taking the time to send us your feedback.

We hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Skiing in Andorra 2026

Our Ski holiday to Andorra was flawless.From the Dublin airport check in rep Janet to meeting Rich in Andorra absolutely everything went as expected.This is our second year using Topflight and we look forward to planning our next trip.Well done to all the team at Topflight!!

15 mars 2026
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Réponse de Topflight

Wow, this is super to hear Stephen!

We are thrilled you had a wonderful experience again with us and thank you for your kind comments towards Janet and Rich, we really do appreciate it.

Hope to see you a third time!

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Super efficient company .

Super efficient company .
Everything was so easy .
Great value .
Flight from Cork ( a huge bonus )
Frank our rep at resort was super friendly, knowledgable and a lot of fun
Thank you 🤗
Nothing was too much trouble .
I would highly recommend Topflight .
This was my first experience with them and I was delighted and would def use again⛷️🙏🏻❤️

23 mars 2026
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Réponse de Topflight

Thank you Linda, we are thrilled to hear you had a wonderful experience with us!

Also, thank you for your kind comments about Frank - it’s very much appreciated!

We hope to welcome you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Easy flight/transfers

Easy flight.transfers

22 mars 2026
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Réponse de Topflight

Thank you for your feedback!

We appreciate you taking the time to send us your lovely 5 star review and we hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Great holiday

Great skiing holiday

17 mars 2026
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Réponse de Topflight

Thank you for your kind comments!

We hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Loved the Zell am See resort and our…

Loved the Zell am See resort and our accommodation (Romantik hotel). Topflight reps were all excellent

16 mars 2026
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Réponse de Topflight

Thank you for your kind feedback!

We appreciate you and your comments and we really do look forward to welcoming you back in the near future.

Kind regards,

Amy.

Noté 3 sur 5 étoiles

An issue with the toilet at m hotel… e durin

An issue with the toilet at m hotel that was never fixed all week my rep did try and help but it was never sorted I told th hotel several times during the week
And on leaving not the relaxing week I was looking for

10 mars 2026
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Réponse de Topflight

Thank you for taking the time to send us your feedback.

We’re very sorry to hear about your experience on this trip.

We would like to look into this further for you. Could you please email us at customerservices@topflight.ie with your booking reference and a brief summary of the issue so our team can investigate?

Again, we are sorry this impacted your trip and we do hope to welcome you back again in the near future.

Many thanks,

Amy.

Noté 5 sur 5 étoiles

Right from the point of booking…

Right from the point of booking Topflight excelled …… the service above & beyond
Nothing was too much trouble… everything done with a smile - attentive without being intrusive

22 février 2026
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Réponse de Topflight

Thank you for your kind feedback, we really appreciate you taking the time to send us your valuable comments.

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Our Family Ski trip with Topflight in St Johann 2026

Pre travel our ease of booking, availability of options was what attracted us to Topflight. Then once booked, having one team to deal with for any adjustments and changes was gold,especially when doing a group booking like we did for our Ski holiday. There was 12 of us on holiday with non skiers, beginners, children and experienced skiers in our group. We had a mix of children, teen and adult ski lesson groups as well as a couple of beginners doing private lessons and everyone was very happy.
On holiday the Topflight representative leader, Aisling, who was in St Johann to support us by phone and in person, was brilliant. We felt secure we’d be looked after by her and her team.
We made adjustments to lessons, hotel rooms, ski hire bookings and nothing was a problem. We had a great holiday - thank you team Topflight.

21 février 2026
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Réponse de Topflight

Thanks for your kind feedback, we really do appreciate your valuable comments and for taking the time to send them to us.

It is fantastic to hear everything from start to finish went so well and we really do look forward to welcoming you back again in the near future!

Many thanks,

Amy.

Noté 5 sur 5 étoiles

Westendorf 2026

Everything about this holiday was great from transfers to hotel to resort. Post Hotel Westendorf staff and TopFlight staff were brilliant, really friendly and helpful. Will definitely be going back!

1 mars 2026
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Réponse de Topflight

Thank you very much for such kind feedback.

We appreciate you taking the time to send us your valuable comments and we are thrilled to hear you had a wonderful experience and a return is on the cards to the lovely Westendorf!

We look forward to welcoming you back in the near future.

Kind regards,

Amy.

Noté 1 sur 5 étoiles

I phone up after booking flight to…

I phone up after booking flight to ensure legroom on flight, I was told show up early in airport and it would be sorted.
I was on schedule to be at check in desk 3.5 hours before departure, when we receive a text from top-flight saying (desk 32 & 33 now open & Janet on hand to assist) we went to 32 & 33 and could see the top flight sign over the desk, I stood in the top of the line for over ten minute looking at the Aerlingus lady on her phone.
When she finished her phone call, she said it was not open and she was just sitting taking a call. I explained about the text as the top-flight sign over her desk, with no sign of Janet, we proceed to the main Aerlingus check in que, now after losing 15/20min in a line that was not open.
When I got to check in desk, the next Aerlingus lady would not give me leg room as she said our seat were assigned.
In Austria, I asked Ellen to sort it out, but still no joy on the way back.
Myself and top flight are finished .

9 mars 2026
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Réponse de Topflight

Thank you for your feedback.

We are very sorry to hear about your experience at the airport and that this caused frustration at the start of your trip, which we fully understand.

In relation to the seating request, as the flight was a charter service, seats cannot be pre-booked in advance in the same way as on scheduled flights. We can submit requests to the airline, however these are always subject to availability at check-in.

By the time the request reached us on the return journey, the seats with additional legroom had already been allocated by the airline. Our team did however manage to arrange a row with a spare seat for you, which we hoped would provide some extra comfort for the flight.

We do apologise for any confusion at the airport regarding the check-in desks and for any inconvenience this may have caused. Your feedback is appreciated and will be shared with the relevant teams.

We are sorry to hear you will no longer travel with Topflight for the above reason, but we do hope you will change your mind in this case and we see you again in the near future.

Kindest regards,

Amy.

Noté 5 sur 5 étoiles

Good flight times

Good flight times, great hotel

8 mars 2026
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Réponse de Topflight

Thanks for your kind feedback!

We hope to welcome you back again in the future.

Many thanks,

Amy.

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