Banner for Trilogy Jewellers

Trilogy Jewellers Avis 

247
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely awesome company to purchase from. The sales advisors are friendly and helpful. My watch also arrived and didn't fit my wrist this company shipped me some spare links straight away... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Trilogy sold my watch in the time frame given for the price they quoted. Being able to communicate with them via WhatsApp re status of sale was great. They kept me updated and replied in good time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fabulous service & immaculate watches. I bought a watch as a 21st birthday gift for someone very special and the whole experience was brilliant. The team were so helpful and really went the extra m... Voir plus

Noté 5 sur 5 étoiles

We had a great experience at Trilogy Jewellers. My dad and I had been searching for a specific watch for him for a while, and they had exactly what he wanted listed on their website. We visited to... Voir plus

À propos de l'entreprise

  1. Horlogerie
  2. Diamantaire
  3. Bijoutier
  4. Service de rachat de bijoux
  5. Bijouterie
  6. Service de réparation de montres

Écrit par l'entreprise

Based in Mayfair, Trilogy Jewellers is London’s home of luxury watches and bespoke jewellery. We’re the foremost experts in high-end jewellery, bringing some of the world’s most exclusive pieces to the UK at discount prices. Keeping you, the customer, happy is what gets us out of bed in the morning, and we can’t wait to introduce you to our world of rare watches made for the confident man and woman. Trilogy Jewellers has the connections in place to source ultra-rare timepieces that other jewellers can’t get their hands on - and we’re proud of that. Thanks to our position in the industry, we can usually source any watch within 24 hours. In fact, we love a challenge, and no matter how exclusive the piece you’re searching for may be, we’re confident we can make it yours. Our team knows this industry inside-out, and is set to become your trusted advisor. So, whether you’re searching for the next upgrade for your wrist or the next addition to your investment portfolio, we guide you towards those rare gems that hold maximum value to help you make an educated, balanced decision. Visit us in Mayfair, London, to experience our luxurious alcove in the heart of the city, or give us a call on 0203 929 8227 to speak to a member of our team. Tell us more about your timepiece goals, and leave it to us to get you there.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(247)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rishika was brilliant

Rishika was brilliant! Great service, really friendly while being relaxed and zero pressure to buy! The shop is beautiful, well lit and they encourage you to try watches on if you like the look but without any pressure at all to buy. Overall the experience with Rishika was excellent and we will be returning for our next watch!

6 février 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your wonderful review Rupert!

We’re absolutely delighted to hear that you had such a positive experience with us and that Rishika made your visit so enjoyable. Creating a relaxed, welcoming environment with no pressure to buy is something we truly value, so it’s fantastic to know that came across during your time in the boutique.

We’re also pleased you enjoyed the space itself, we’ve put a lot of thought into making it a beautiful, comfortable place where clients can take their time, explore, and try pieces on at their own pace.

We truly appreciate your kind words and your support, and we very much look forward to welcoming you back when it’s time for your next watch.

Warm regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience. Will always use these guys now. Love my new watch and the service was amazing

2 février 2026
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words Carl! It truly means a lot to us. We’re thrilled that you love your new watch and that you had such a great experience. Building long-term relationships with our clients is what we’re all about, so we’re honored to have earned your trust. We look forward to helping you again in the future!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Always a smooth and accommodating…

Always a smooth and accommodating process. Great customer service, would thoroughly recommend.

3 février 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your continued trust and kind words Tom! We’re delighted to hear that the process is always smooth and accommodating for you. Providing great customer service is our top priority, so your recommendation truly means a lot. We look forward to helping you again soon!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Trilogy Jewellers 10/10

My experience with Trilogy Jewellers was absolutely delightful. Belle was a sweetheart she was really helpful and truly made the shopping experience more. Couldn’t recommend Trilogy Jewellers and Belle more!

28 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your review!

We’re absolutely delighted to hear that you had such a wonderful experience at Trilogy Jewellers with Belle. Your recommendation means more than you know, and we’re so grateful you chose to shop with us. We look forward to welcoming you back again soon.

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Very happy

Sold a datejust Rolex through Trilogy Jewellers. The process was straightforward, clear and trustworthy. I was kept up to date with the sale process and the funds were transferred straight after the sale. Would definitely sell through them again.

10 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words Matt! We’re thrilled to hear that you had a smooth and transparent experience selling your Rolex with us. Keeping our clients informed every step of the way is very important to us, and we’re glad it made a difference for you. We look forward to assisting you again in the future!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Very good service watch is bang on

Very good service watch is bang on

28 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you for your kind review Kevin. We’re delighted to hear you’re pleased with the service and that the watch met your expectations. We truly appreciate your support and look forward to assisting you again.

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

I sold my Rolex to trilogy through a…

I sold my Rolex to trilogy through a lady called Rishika. I was offered an excellent price and the process was really smooth and easy! I couldn’t recommend them enough!

21 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you very much for your kind review Joe! We’re thrilled to hear that you were happy with the price offered and that the selling process was smooth and straightforward. Customer experience is extremely important to us, and it’s great to know we delivered. Thank you for choosing Trilogy and for your recommendation, we truly appreciate it.

Kind regards,
The Trilogy Jewellers

Noté 5 sur 5 étoiles

Great attention to detail and patience

Great attention to detail and patience. Very kind and has a lot of knowledge!!

21 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Attention to detail and patience are very important to us, and we’re glad that came through. We look forward to assisting you again!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Submariner purchase

Absolutely awesome company to purchase from. The sales advisors are friendly and helpful.

My watch also arrived and didn't fit my wrist this company shipped me some spare links straight away at no extra cost.. pretty expensive links also may I add.

Thank you very much ill definitely be making any future watch purchases through these lovely people.

19 décembre 2025
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for this wonderful review! We’re delighted to hear that our sales advisors made your experience a positive one and that we could quickly help with the extra links. Ensuring your watch fits perfectly and that you’re fully taken care of is very important to us. Your kind words truly mean a lot, and we look forward to assisting you with many more watch purchases in the future!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Extremely nice people to have purchased…

Extremely nice people to have purchased a watch from good luck with your new fab boutique filled with fantastic stock

20 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words! We’re thrilled you enjoyed your experience with us and truly appreciate your support. We can’t wait to welcome you back to our boutique and share more of our fantastic stock with you!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Great service from Frankie

Thanks to Frankie for making the process so easy and he really knows his stuff. Couldn’t recommend Trilogy Jewellers enough.

9 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words Ollie! We’re delighted to hear that Frankie made your experience seamless and enjoyable. Your recommendation means the world to us, and we look forward to assisting you again in the future!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

London’s best watch dealer

London’s best watch dealer. Dealing with Frankie and Rishika has been a pleasure, they sourced a specific watch for me on short notice and offered me a great deal on a watch I was selling, very happy from start to finish.

16 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your wonderful feedback Oliver! We’re thrilled to hear that your experience with Frankie and Rishika was seamless and enjoyable. It’s always our goal to provide exceptional service from start to finish, and we’re delighted you’re happy with both your purchase and sale. We look forward to assisting you again in the future!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Positive selling experience

Sold my watch through Trilogy Jewellers. They were very professional and helpful making the entire process a positive experience. Would highly recommend.

7 janvier 2026
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you for your kind words Mrs Kaye! We’re delighted to hear that your experience selling your watch with us was smooth and positive. Providing professional and helpful service is always our priority, and we truly appreciate your recommendation. We look forward to assisting you again in the future!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Quick delivery and great communication

Quick delivery and great communication. First class product and service

6 octobre 2025
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you for your fantastic feedback Adam! We’re delighted to hear you enjoyed our fast delivery and communication, and that you’re happy with both the product and service. We truly appreciate your support and look forward to serving you again!

Kind Regards,
The Trilogy Team

Noté 5 sur 5 étoiles

First class service from the whole team…

First class service from the whole team at Trilogy. Ordered a Rolex Yachtmaster and arrived when requested, exactly as described.
Great communication from the whole team especially Belle

13 septembre 2025
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your wonderful feedback Andy! We’re thrilled to hear that your Rolex Yachtmaster arrived exactly as expected and on time. Belle and the whole team are delighted that our communication and service made your experience seamless. We truly appreciate your support and look forward to assisting you again in the future!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Second to none.

I buy and sell quite a lot of watches and use three of four trusted dealers, but the customer service I've just experienced from Belle was second to none at every stage. A new dealer for my list! Thanks for all of your help.

11 septembre 2025
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much for your kind words Andrew! We’re thrilled to hear that Belle provided you with exceptional service at every stage. It means a lot to us to be added to your list of trusted dealers, and we look forward to assisting you with many more watch transactions in the future!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Pukka

Absolutely sublime service. Rishika was very professional & the Yacht-Master was perfect.
I bought a Yacht-Master late 2024 model with box paper's & tags for a great price. I would highly recommend buying from these guys.
They are now fitting a Ruby into my platinum ring. Thank you for great service. Paul

21 août 2025
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you so much, Paul, for your fantastic feedback! We’re thrilled to hear that your Yacht-Master exceeded expectations and that you’re happy with our service. It’s a pleasure assisting you, and we’re delighted to be helping with your platinum ring as well. Your recommendation means a great deal, and we look forward to continuing to provide you with exceptional experiences in the future!

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Competitive prices, excellent service

Bought two watches, very smooth transactions. Excellent service, excellent condition watches and very competitive prices.

25 août 2025
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you for your wonderful feedback Johan!

We’re delighted to hear that you had a smooth experience and are pleased with your watches. Providing excellent service, quality timepieces, and competitive prices is always our priority. We truly appreciate your trust and look forward to serving you again in the future.

Kind regards,
The Trilogy Team

Noté 5 sur 5 étoiles

Rishika was quick to deal with me

Rishika was quick to deal with me. The entire process went smoothly and I received payment within 7 days which was good.

All in all a great transaction and thanks for looking after me and my 2 watches.

Would deal again with this company.

Thanks

Brian

15 août 2025
Avis spontané
Logo de Trilogy Jewellers

Réponse de Trilogy Jewellers

Thank you for sharing your experience Brian!

We’re delighted to hear that the process was smooth and that you were satisfied with both the service and turnaround time. and we’re glad Rishika was able to assist you throughout the process.

We look forward to working with you again in the future.

Kind regards,
The Trilogy Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus