Absolutely awesome company to purchase from. The sales advisors are friendly and helpful. My watch also arrived and didn't fit my wrist this company shipped me some spare links straight away... Voir plus
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Trilogy sold my watch in the time frame given for the price they quoted. Being able to communicate with them via WhatsApp re status of sale was great. They kept me updated and replied in good time... Voir plus
L'entreprise a répondu
Fabulous service & immaculate watches. I bought a watch as a 21st birthday gift for someone very special and the whole experience was brilliant. The team were so helpful and really went the extra m... Voir plus
We had a great experience at Trilogy Jewellers. My dad and I had been searching for a specific watch for him for a while, and they had exactly what he wanted listed on their website. We visited to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Based in Mayfair, Trilogy Jewellers is London’s home of luxury watches and bespoke jewellery. We’re the foremost experts in high-end jewellery, bringing some of the world’s most exclusive pieces to the UK at discount prices. Keeping you, the customer, happy is what gets us out of bed in the morning, and we can’t wait to introduce you to our world of rare watches made for the confident man and woman. Trilogy Jewellers has the connections in place to source ultra-rare timepieces that other jewellers can’t get their hands on - and we’re proud of that. Thanks to our position in the industry, we can usually source any watch within 24 hours. In fact, we love a challenge, and no matter how exclusive the piece you’re searching for may be, we’re confident we can make it yours. Our team knows this industry inside-out, and is set to become your trusted advisor. So, whether you’re searching for the next upgrade for your wrist or the next addition to your investment portfolio, we guide you towards those rare gems that hold maximum value to help you make an educated, balanced decision. Visit us in Mayfair, London, to experience our luxurious alcove in the heart of the city, or give us a call on 0203 929 8227 to speak to a member of our team. Tell us more about your timepiece goals, and leave it to us to get you there.
Coordonnées de contact
43 Davies Street, W1K 4LU, London, Royaume-Uni
- 020 3929 8227
- info@trilogyjewellers.com
- www.trilogyjewellers.com
4,8
Excellent
247 avis
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Great Service
Great Service , will definitely be using again. Thankyou Rishika at Trilogy Jewellers
10 mai 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind review Gerard!
We're delighted to hear you had a great experience and that Rishika was able to assist you so well. We truly appreciate your support and look forward to welcoming you back to Trilogy Jewellers in the future.
Kind regards,
The Trilogy Team
Outstanding service and product…
Outstanding service and product inventory. Truly one of the best watch buying experiences I’ve had. Special thanks to Rishika, who went above and beyond to get me the exact Cartier setup I was looking for.
9 mai 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your wonderful review Aidin!
We're thrilled to hear that you had such a great experience and found the exact Cartie you were looking for. Rishika is a valued team member, and we're glad her dedication made a lasting impression.
We truly appreciate your support and look forward to welcoming you back soon.
Kind regards,
The Trilogy Team
Great service from Honey and the team
Great service from Honey and the team, really helpful.
2 mai 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for the lovely feedback Riley!
We're so glad Honey and the team could help. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The Trilogy Team
Highly recommend these guys
Highly recommend these guys, sold my Rolex Datejust to them, great service and great communication!
10/10
3 mai 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for the kind words and for choosing us to sell your Rolex Datejust George!
We’re thrilled to hear you had a great experience. Clear communication and top-notch service are always our priority. Enjoy the 10/10 treatment anytime you need us again!
Kind regards,
The Trilogy Team
What an experience! AMAZING
What an experience!
Rishika was amazing. Really appreciated her help and how kind she was. A truly unique and professional service whilst being very courteous. Couldn’t have had a better experience. Highly recommend!
Look forward to having future dealings with Trilogy!
19 avril 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for taking the time to share your experience Ali.
We are thrilled to hear that Rishika provided you with the level of service we strive for at Trilogy. Delivering a professional, courteous, and personalised experience is at the heart of what we do.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Trilogy Team
Been dealing with Frankie from long…
Been dealing with Frankie from long before Trilogy from the Arcade days in Hatton but what an outfit this is now, store is absoutely stunning and what friendly service from Honey, Ovi and the team, so polite, professional and knowledgeable guiding me through my 116610LV purchase, One of the very few dealers I’d highly recommend in London. Wish Frankie, family and the team all the success in the future and will be back again for sure for the next one!
22 avril 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words and continued support; it truly means the world to us Jay!
It’s been a pleasure having you with us since the early days at the Arcade, and we’re so proud of how far things have come. We're thrilled to hear you had a great experience with Honey, Ovi, and the rest of the team during your 116610LV purchase. Your trust and recommendation mean everything, and we can’t wait to welcome you back for your next timepiece.
Wishing you many happy moments with your new watch!
Kind regards,
Frankie & The Trilogy Team
Réponse de Trilogy Jewellers
Thank you Sajid! It was a pleasure to help and we hope to be of service to you in the future.
Kind regards,
The Trilogy Team
Sold a datejust for a great price
Sold a datejust for a great price, instant verification and payout and tried some gorgeous timepieces while I was there too! Definitely going to see Frankie and the team for my next watch. Thanks
29 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for the kind words!
We're thrilled to hear you had a great experience selling your Datejust and that you enjoyed checking out some of our collection while you were here. Frankie and the team will be ready to help you find the perfect piece when you're ready for your next watch, can’t wait to welcome you back!
Kind regards,
The Trilogy Team
Did a part ex watch deal recently and…
Did a part ex watch deal recently and the service was excellent. Communication was spot on from start to finish.
20 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Elliott!
We're delighted to hear that you had a great experience with your part-exchange deal. Clear communication and excellent service are what we strive for, so it’s wonderful to know we met your expectations.
Enjoy your new watch, and we look forward to assisting you again in the future!
Kind Regards,
The Trilogy Team
Excellent customer service
Excellent customer service. Very polite and friendly.
21 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with us. Providing excellent customer service is always our top priority.
We look forward to assisting you again in the future!
Kind Regards,
The Trilogy Team
Trilogy Jewellers 1st Class
Trilogy Jewellers purchased my Jaeger Le Coultre watch and gave me a fair price.
The communication with the transaction was first class and payment was straight away after the watch arrived at Trilogy.
I would definitely recommend them and may use them again in the future.
20 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words!
We're delighted to hear that you had a smooth and positive experience selling your Jaeger-LeCoultre watch to us. Providing fair prices, seamless communication, and prompt payments are all part of our commitment to excellent service.
We truly appreciate your recommendation and would be happy to assist you again in the future!
Kind regards,
The Trilogy Team
Top class service.
Absolute top class service. Part ex’d my Tag for a beautiful Omega. Fantastic service from start to finish!
Thank you Ollie.
20 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your fantastic review David!
We’re delighted you had a top-class experience with Rishika and that you’re enjoying your beautiful Omega. It was a pleasure assisting you with your part exchange, and we truly appreciate your trust in us.
If you ever need anything in the future, we’re always here to help!
Kind regards,
The Trilogy Team
Fully recommend
This is the third watch I have bought from Trilogy and every time the service is exceptional. I would fully recommend Ovi who is very responsive and always happy to go above and beyond. Many thanks Ovi and Trilogy team!
19 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your continued trust in Trilogy Omar!
We're thrilled to hear that you've had an exceptional experience with us each time. Ovi and the team truly appreciate your kind words, and we're always here to go above and beyond for you.
Enjoy your new watch, and we look forward to assisting you again in the future.
Kind regards,
The Trilogy Team
Exceptional customer service from the…
Exceptional customer service from the trilogy team.
Sold my rose sky dweller & it was a smooth sale. Would recommend
15 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Hugo!
We're thrilled to hear that you had a smooth experience selling your Rose Sky-Dweller with us. It was a pleasure working with you, and we truly appreciate your recommendation.
Looking forward to assisting you again in the future!
Kind regards,
The Trilogy Team
Great service
I recently visited Trilogy store to sell my watch, and the experience was smooth and hassle-free. From the start, Rlshika was professional and responsive, providing a fair and transparent valuation. The process was straightforward and I quickly received an offer that matched market value.
13 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words!
It was a pleasure assisting you with the sale of your watch. We’re glad to hear that you found the process smooth and transparent. Providing fair valuations and excellent service is always our priority. If you ever need assistance in the future, whether purchasing or selling, we’d be happy to help.
Looking forward to seeing you again!
Kind regards,
The Trilogy Team
I'm very happy with purchase and I Wold…
I'm very happy with purchase and I Wold highly recommend Trilogy.The service was amazing thx for the advice and i hope to deal with again thx
11 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words!
We're so happy you had a great experience and found our service helpful. It was a pleasure assisting you, and we truly appreciate your recommendation.
Looking forward to helping you again in the future!
Kind regards,
The Trilogy Team
Called a few dealers prior to getting…
Called a few dealers prior to getting in touch and Trilogy blew them out of the water.
Very professional, efficient and I can’t recommend them enough.
8 mars 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Ashley!
We truly appreciate you choosing Trilogy and are thrilled to hear that we exceeded your expectations.
Providing a professional and seamless experience is our top priority, and we're grateful for your recommendation.
Looking forward to assisting you again in the future!
Kind regards,
The Trilogy Team
Purchased a watch I’ve been after for a…
Purchased a watch I’ve been after for a while here and received a great price and great service. Will be returning when I purchase my next watch.
28 février 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Freddie!
We're thrilled to hear that you found the watch you’ve been after and that you were pleased with both the price and our service.
It was a pleasure assisting you, and we truly appreciate your trust in us. We look forward to helping you find your next timepiece when the time comes!
Kind regards,
The Trilogy Team
Recently purchased a watch from Trilogy…
Recently purchased a watch from Trilogy and it was a 5 star experience from start to finish. Patrick dealt with all of my requirements professionally and efficiently. Wouldn’t hesitate to buy from them again
13 février 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your wonderful feedback James!
We are delighted to hear that you had a 5-star experience with Trilogy. We take great pride in providing professional and efficient service, and we’re pleased that we met your expectations.
We truly appreciate your trust in us and look forward to assisting you again.
Kind regards,
The Trilogy Team
Honey was fabulous helpful and pleasant…
Honey was fabulous helpful and pleasant to deal with 👍🏻👍🏻👍🏻
7 février 2025
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Anthony!
We’re delighted to hear that Honey provided you with helpful and pleasant service. Customer satisfaction is our top priority, and we truly appreciate your feedback.
We look forward to assisting you again in the future.
Kind regards,
The Trilogy Team
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