Tuckers Butchers Avis 

724
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

1. Steak size inconsistency 2. Pork joint very fatty. 3. Sausages adequate, but not great Tuckers have replied saying they can’t link my review to an order, the implication being that I’ve made t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This family run business is supplied by organic gower based farmer so the lamb is slat marsh’s fed and the pork and beef are the most tasty prime meat I have tased . Ordering was so easy and for 3.8kg... Voir plus

Noté 5 sur 5 étoiles

Quality of the meat was exceptional and very good value considering its quality. The highlight for myself was the salt marsh lambs liver - it was lovely to have it all prepared, without having to cu... Voir plus

Noté 5 sur 5 étoiles

Beautiful, tender and flavoursome meat. Love salt marsh lamb and this totally lived up to our expectations. Lovely sized joints, well packed and delivered fresh and on time. Our Xmas dinner was beauti... Voir plus

À propos de l'entreprise

  1. Boucherie

Informations provenant de diverses sources externes

Tuckers is a traditional butcher, established in 1984 in Penclawdd on the Gower Peninsula in South Wales. The business originally supplied the local community with fresh meat, frozen goods and groceries from the shop and through a home delivery service. We couple traditional butchery practices with modern cutting styles to produce high quality cuts of Gower meat suitable for any menu. Our meat is sourced as livestock from farms on Gower and surrounding areas and carry out all our butchery from carcass form, providing full traceability from farm to your door.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

724 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(724)

22 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Nothing special

The lamb chops were tiny and had very little fat, like supermarket chops, when cooked they were less than a centimeter thick. The lamb rump joints were so small we needed one each which made for very expensive dinner.

31 mars 2025
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Réponse de Tuckers Butchers

We only wished that you had contacted us directly instead of publishing a review online. You’ll understand that we can’t do a great deal to help if you don’t get in touch and this review was the first that we heard about this matter.

Small independent businesses need all of the help and support that they can get, reviews like this can be damaging, unhelpful and come across as quite spiteful when you could simply have picked up the phone or dropped us an email.

If you have any other issues then please do drop us a line at customer.service@tuckersbutchers.com or call in at the shop.

With regards the cuts of lamb that you received, as you're aware, these are sold on weight and not dimensional size so you'd had received what you ordered. As for how they looked after cooking, we don't comment on our customers' methods or styles of cooking.

Noté 5 sur 5 étoiles

Excellent every time

I’ve ordered from Tuckers multiple times now with national delivery and they are brilliant. Excellent quality meat and a great service every time.

17 mars 2025
Noté 5 sur 5 étoiles

Perfect

OMG! We had a local delivery to Gower.

The fillet steak was absolutely incredible. Also great gluten free sausages and gorgeous bacon. I have a freezer full now but on a mission to eat it all to order more lol Highly recommended!

10 mars 2025
Noté 3 sur 5 étoiles

Good customer service!

The meat was OK. I did find the website extraordinarily confusing especially between weight and price. I chose my option and it would say one price but when I came to the checkout it was a completely different price. I'm fairly tech savvy and can navigate sites without issues but this was a novelty. However, the response from Customer Service was good.

27 janvier 2025
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very kindly phoned me when they couldn't supply my exact order and offered refund or substitution of a similar product. I was very grateful to be offered the choice rather than be left short or a wrong replacement. Definitely going to go back to them often.

27 janvier 2025
Noté 5 sur 5 étoiles

Chateaubriand

Extremely tender piece of beef fillet. Will buy again for a special New Year’s Eve meal

31 décembre 2024
Noté 2 sur 5 étoiles

late,steak badley cut,went fom tlhick…

late,steak badley cut,went fom tlhick to thin.

25 novembre 2024
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Réponse de Tuckers Butchers

We can’t link your review to any order on our system but we’re so sorry if you had a problem with your order. We only wished that you’d contacted us directly instead of publishing a review online.

You’ll understand that we can’t do a great deal to help if you don’t get in touch directly and if you had then we’d have been happy to try and arrive at a solution. We pride ourselves on our products and service and would never knowingly send our sub-standard items to our customers.

During these very difficult times, when small independent businesses need all of the help and support that they can get, reviews like this can be damaging and unhelpful when any perceived problem could have been easily rectified.

If you have any other issues, or would like to discuss this one further, then please do drop us a line at customer.service@tuckersbutchers.com.

Noté 5 sur 5 étoiles

Great as usual

Great as usual
This was my 4th order from Tuckers. The meat as always was top quality. Everying arrived chilled and nicely packed. Looking forward to cooking up more lovely meals with what's now in my freezer.

11 novembre 2024

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