The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes w... Voir plus
L'entreprise a répondu
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TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Voir plus
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We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra
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I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Coordonnées de contact
Dublin, Royaume-Uni
- www.tuiholidays.ie
4,5
Excellent
872 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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It was easy to book a holiday only down…
It was easy to book a holiday only down fall was having to pay extra for bags when booking a package holiday
31 mai 2026
Réponse de TUI Ireland
Hi Claire,
Thanks so much for your feedback. We’re really glad to hear you found it easy to book your holiday!
We totally understand your point about the extra cost for bags. We offer this as a flexible option so customers can choose what they need and avoid paying for extras they might not use—but we know it can still feel a bit frustrating when booking a package.
We really appreciate you taking the time to share your thoughts, and we hope to help with your next trip soon!
TUI Ireland
Booking procedure OK but a little drawn…
Booking procedure OK but a little drawn out by having to book travel insurance and airport parking as separate actions.
28 mai 2026
Réponse de TUI Ireland
Paul,
We appreciate your feedback regarding the booking process. We understand that booking separate items can be time-consuming. We are always looking for ways to improve. We hope you have a great holiday.
TUI Ireland
Have booked the last 3 holidays here in…
Have booked the last 3 holidays here in the CLONDALKIN tui branch.I have been dealing with Sarah each time and must say she is excellent at her job,highly recommend booking a holiday at this branch.
6 juin 2026
Réponse de TUI Ireland
Anthony,
We're so glad to hear you've had such positive experiences booking your holidays with us. We truly appreciate your kind words about Sarah and recommendation!
We hope you have a fantastic holiday.
TUI Ireland
Great person on the phone got baverrck to me
Great person on the phone got back to me very quickly very helpful 👍
4 juin 2026
Réponse de TUI Ireland
Stephen,
We're delighted our team provided quick, helpful assistance. Thank you for your kind feedback! We hope you have a wonderful holiday.
Carol
TUI Ireland
A better choice of hotels.
The price compared to other travel companies was excellent and a better choice of hotels.
4 juin 2026
Réponse de TUI Ireland
Hi Gordon,
We're happy to hear you found our prices excellent and our hotel selection appealing. Thank you for your positive feedback! We hope you have a wonderful TUI holiday.
Carol
TUI Ireland
Up to date info and easy to navigate. great website and so easy to navigate…
A great website and so easy to navigate 👏
4 juin 2026
Réponse de TUI Ireland
Mary Hession,
We're glad you found our website easy to use. Thank you for your feedback & we hope you have a wonderful holiday.
Carol
TUI Ireland
Karen in Wilton shopping centre Branch…
Karen in Wilton shopping centre Branch in Cork was so helpful. That's what makes the difference. Helpful and nice staff 💜💙
3 juin 2026
Réponse de TUI Ireland
Hi Caroline,
Thank you for your kind words! Karen will be absolutely delighted to hear this, and we'll be sure to pass your lovely message on to her and the Wilton Shopping Centre team. Our teams always aim to deliver a personal touch, and it's wonderful to know that her friendly approach made such a positive difference to your experience 😊
Thank you again for choosing TUI, and we look forward to helping you with your future travel plans!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Very helpful staff
Very helpful staff , I have absolutely no issues with tui and intend to book with them in the future.
23 janvier 2026
Réponse de TUI Ireland
Hi Thomas,
Thank you for leaving us such a lovely review! It's brilliant to hear that our team was so supportive and that you’ve had such a smooth experience with us from start to finish. Knowing that you already plan to arrange your future travels with TUI is the best compliment we could ask for!
Thank you again for your support, and we look forward to helping you book your next getaway whenever you're ready 😁
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Best magical holiday so far .
We have a fantastic time in TUI magic life kos . The hotel was amazing food and drinks and staff all excellent. We enjoyed it so much we booked a week in September to go back . Facilities were excellent and sunset we had from out balcony out of this world. Only thing I would fault if I had to was the balcony was cold no sun on it .
29 mai 2026
Réponse de TUI Ireland
Hello Deirdre,
Thank you so much for taking the time to share your lovely review!
We’re thrilled to hear that you had a fantastic holiday and that your overall experience was so positive.
We hope you made some wonderful memories along the way, and we'll be sure to pass your kind words on to the hotel staff – they’ll be delighted to hear them.
Thank you again for choosing TUI. We can’t wait to help you plan your next holiday and make it just as memorable. 💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Very simple process,
Very simple process,
Got everything I needed,
At a very reasonable price.
28 mai 2026
Réponse de TUI Ireland
Hi Pauric,
Thanks so much for taking the time to share your experience with us! It's great to hear that you found the whole booking process so simple and that you were able to get everything you needed at a price you were happy with. We always want to make planning a trip as straightforward and value-packed as possible 😁
Thank you for choosing TUI, and we hope you have a brilliant holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
TUI Wilton, Lillian
I contacted TUI Wilton and spoke to a lady called Lillian. She was fantastic — she recommended several holidays and booked everything for us. Excellent customer service, friendly, knowledgeable, and made the whole process very easy. Highly recommend
28 mai 2026
Avis spontané
Réponse de TUI Ireland
Hi Jill,
We are so happy to hear about your excellent experience with Lillian! We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback & we look forward to taking you on Holiday.
Carol
TUI Ireland
Réponse de TUI Ireland
Hi Kimberley,
Thank you for taking the time to share your feedback! I'm glad to hear that you found our online booking system easy to use. We always want to make getting your holiday sorted as simple and clear as possible 😊
Thank you for choosing to book with us, and we hope you have an amazing time on your holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Sinead was a great help and very…
Sinead was a great help and very knowledgeable about area we were booking. Fast and effective
18 mai 2026
Réponse de TUI Ireland
Hello Louise,
Thanks so much for taking the time to share your feedback.
We’re really pleased to hear Sinead was so helpful and that she made the booking process so enjoyable for you!
Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Easy to to book your complete holiday…
Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years and it has always delivered a safe, guaranteed holiday, so I know exactly what I am getting.
16 mai 2026
Réponse de TUI Ireland
Hello Suzanne,
Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.
We're so happy to hear that you found it easy to book with us, and enjoyed having everything included in your package holiday, with a payment plan that worked well for you!
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
it was very easy to book and got…
it was very easy to book and got holiday for a great price
23 mai 2026
Réponse de TUI Ireland
Hello Marie,
Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.
We're so happy to hear that you found it easy to book with us, and were happy with the price paid.
We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as easy as possible.
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Réponse de TUI Ireland
Hi Vyo,
Thanks for leaving a review! I'm glad to hear you found everything very handy all in one place and great value for money. We always want to make getting your travel plans sorted as convenient and affordable as possible 😊
Thank you for choosing TUI, and I hope you have a brilliant holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Top Customer Service
Simply put, well informed staff - and extremely helpful Gianna in Limerick is a credit to TUI.
20 mai 2026
Réponse de TUI Ireland
Hi Ailbe,
Thanks for taking the time to share your feedback! I'm glad to hear you received top customer service and found our staff well informed. Gianna in Limerick sounds like she was extremely helpful, and I'll make sure your lovely comments are passed on to her and the branch management team as a credit to TUI 😁
Thank you for choosing us, and I hope you have a wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Feel in capable hands
Feel in capable hands. Just back from a lovely holiday. It was my 1st booked through TUI and Carmel in Mahon Point. Not a hard decision to call back and book my next trip
20 mai 2026
Réponse de TUI Ireland
Hi Catherine,
Thanks for taking the time to share such a lovely review! I'm glad to hear you felt you were in capable hands for your very first booking with us, and that you had such a lovely holiday. It's fantastic that Carmel at Mahon Point looked after you so well, and we're pleased that it was an easy decision to come back and get your next trip sorted 😁
Thank you so much for booking with us again, and I hope you have another wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Réponse de TUI Ireland
Hi Jean,
Thanks for sharing such lovely feedback! I'm glad to hear our staff are amazing and always go above and beyond to look after you. We always want to make sure you get the best possible care and support whenever you deal with us 😊
Thank you for choosing TUI, and I hope you have a fantastic holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
All over good …
I didn’t like that most of your flights from Dublin were with Ryanair I prefer to fly with TUI. Also don’t find the filtering very user friendly having to look at massive amounts of places before I find what I want.
3 mai 2026
Réponse de TUI Ireland
Hi Sheila,
Thanks for taking the time to share your feedback with us.
I'm glad to hear that your experience was good overall, but I'm sorry to hear you weren't fully happy with the flight options and website filtering. We partner with other airlines like Ryanair to offer a wider choice of departure times and destinations from Dublin, but I completely understand preferring to fly on our own TUI aircraft. I also appreciate your comments about the website filtering, as we always want making your travel plans to be as quick and user-friendly as possible.
I'll be sure to pass your notes about the search filters and flight preferences over to our digital and planning teams to help us improve. Thank you for booking with TUI, and I hope you have a wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
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