Prompt delivery but the Lachesis, a Helios product, was not in the box as shown, it was loose, the top had come off and some pillules were loose, so tainted/spoilt, makes me suspect it is not new, so... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was happy to find the products from my Australian naturopath here and have been eagerly awaiting receipt of the goods ever since. Stay away from this supplier. He doesn't reply to emails or social m... Voir plus
L'entreprise a répondu
Received my second order- no idea what any of the previous negative reviews are about...? Very strange. Don't be put off by them. Much better customer service here than any other health-related webs... Voir plus
I placed order TH40228 a fortnight ago and have had neither any updates or responses to my questions. Very disappointing and concerning. I'm going to have to spend more money to get the products elsew... Voir plus
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Boutique de santé et beauté
- Boutique de produits diététiques
Écrit par l'entreprise
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!
Coordonnées de contact
Doughty Street 1, WC1N 2PH, London, Royaume-Uni
- 08009506002
- shop@turmericandhoney.com
- www.turmericandhoney.co.uk
3,1
Moyen
260 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stole my money and sent me the wrong…
Stole my money and sent me the wrong item they don't pick up the phone when they know they owe money beware do not ever order from this company
7 juillet 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Anon/Nadia, we appreciate each of our customers for taking the time to provide us with genuine feedback. We would like to kindly remind you that we have provided your financial receipts on both the emails you have been using to contact us! Please don't forget to check the information we have sent you on how to return the product (must not be opened or used). We will be able to refund you once we have received the product back.
I ordered cytoplan methyl factors and…
I ordered cytoplan methyl factors and it was quick and easy to do. I received my order with no issues. I will be re-ordering, thank you.
10 mai 2023
Réponse de Turmeric and Honey
Hello Lottie! Thank you so much for taking the time to review us, we are very glad to hear that! We wish you a lovely day :D
I haven’t received my order nor has…
I haven’t received my order nor has anyone contacted me about my order after phone calls and emails. They have taken £86.49 of my money on 26th May and still no products at all. Order number 72872- I would like a full refund or at least a phone call please with details of a delivery date.
Thank you
Edit:
I have now received my order with thanks after I made this review. Please look after your customers as this has now made me wary of your company. I am not sure I would order again from here if the calls are not picked up promptly.
26 mai 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Manisha, thank you for taking the time to review us, we are very sorry to hear this has happened, we always aim to provide the best for our customers! We will investigate on what happened with your calls - emails and order right away! We sincerely apologize for the inconvenience and we understand your frustration. We will resolve everything ASAP! We wish you a lovely day!
Extremely bad delivery service wouldn’t…
Extremely bad delivery service wouldn’t recommend
9 juin 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Mark, thank you for taking the time to review us! We are very sorry to hear that. Heel products need up to 7 days to be dispatched, your order was placed on 5/6/23 and was dispatched on 8/6/23, the order shall arrive to you very soon :D We wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Good customer service
Only ordered 2 days ago, contacted to see when delivery expected and heard from customer service straight away with a tracking number.
24 mai 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Sarah! Thank you for taking the time to review us, we really appreciate it :) We are glad we could assist you with your order and it's tracking number, we wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Excellent product
Excellent product. I have been struggling with a chronic cough and Duodenitis for 8 weeks. The medication that was prescribed by the medical team had no effect. Got pessimistic about getting better. The product has improved me gut health by 50% and I have only been taking it for 1.5 days. The advice is that it will clear in 12 days. Amazing results.
17 mai 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Steven! Thank you for taking the time to review us, we are glad to read that the product has helped you, that's great news! Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Prompt delivery BUT the Lachesis not packed well or in Helios box
Prompt delivery but the Lachesis, a Helios product, was not in the box as shown, it was loose, the top had come off and some pillules were loose, so tainted/spoilt, makes me suspect it is not new, so please enclose safely in the box and make sure the lid cannot come off. Weirdly envelope marked Natural dispensary. Invoice Turmeric & Honey
17 mai 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Stephanie! Thank you for taking the time to review us, we are committed on providing a great experience for our customers and only offer good quality products, we are sorry to hear that your packaging had some damage on it, we will be helping sort out your order via email and provide you with a new Lachesis. Please contact us via email - Facebook - website chat option for any further questions you might have for us :) We wish you a lovely day!
Super service thank you
4 mai 2023
Réponse de Turmeric and Honey
Hello Ailsa! Thank you for taking the time to review us, we really appreciate it! We wish you a lovely day! Please don't hesitate to contact us for any nutrition advice!
Good website to browse through
Good website to browse through. Excellent customer service and communication.
4 mai 2023
Réponse de Turmeric and Honey
Hello Rosa, thank you for taking the time to review us! We are very happy to learn that you like our website and customer support! Our goal is to provide a pleasant experience for all our customers. Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Answered email queries promptly
Answered email queries promptly. Package delivered within 3 days
4 mai 2023
Réponse de Turmeric and Honey
Hello Jackie! we are glad to know that you had a pleasant experience with our customer support and services! Thank you for taking the time to review us! Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Well packed & speedy delivery of a…
Well packed & speedy delivery of a product l had been unable to buy elsewhere. Thank you.
4 mai 2023
Réponse de Turmeric and Honey
Hello Gillie! Thank you for taking the time to review us, we really appreciate it. Please don't hesitate to contact us for any nutrition advice! We wish you a lovely day :)
I tend to buy my Xylitol gums now here
Better prices than most Ebay and Amazon sellers, and they usually have all the flavours in stock I want. Conveniently, their website allows just to repeat the previous order, so you don't have to put everything into the shopping cart again.
14 avril 2023
Réponse de Turmeric and Honey
Hello Thomas! Thank you for taking the time to review us, we really appreciate it - We wish you a lovely day!
Great products and speedy delivery
Great products and speedy delivery. Second time I have used them now!
19 avril 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Mrs Sarah! Thank you for taking the time to review us, we are happy to hear that you trust us with your natural health and happiness once again! We wish you a lovely day!
I will never use again
I ordered an item, which was on sale and paid £59. Two days later received an email it was out of stock, then another one, they were trying to find the item. Two weeks passed and when I asked about the new delivery date, I was told 14 April. They didn't communicate, it was always me chasing them. On 14 April they admitted they didn't have the item and when I asked for a refund they cancelled the order with the promise to refund the money. On 19 April, a month after I ordered and paid, I don't have my order neither the money is refunded to me.
19 avril 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Mrs V, we are very sorry to read that. Thank you for bringing this to our attention, we had placed your order cancellation as an emergency refund, we checked again and as we can see unfortunately it has not been processed yet! We will push the issue today again and will make sure your refund will be processed today! We are terribly sorry, our aim is for all our customers to have a pleasant experience. If there is anything else we can assist you with please don't hesitate to contact us via Facebook, phone or email. We wish you a lovely day!
Réponse de Turmeric and Honey
Hello Maria! We really appreciate your review, please don't hesitate to contact us for any nutrition advice! We wish you a lovely day :)
Great price for my order
Great price for my order. Arrived swiftly and fingers crossed it now helps!!
19 avril 2023
Avis spontané
Réponse de Turmeric and Honey
Hello Gail! Thank you for taking the time to review us, fingers crossed 🤞🤞Don't hesitate to contact us for any nutrition advice!
Product received promptly and exactly…
Product received promptly and exactly as advertised. Will certainly use this supplier again.
18 avril 2023
Avis spontané
Réponse de Turmeric and Honey
Hello John, thank you so much for taking the time to review us! We are very happy to know that you had a good experience with us! We wish you a lovely day! Don't hesitate to contact us for any nutrition advice!
Réponse de Turmeric and Honey
Hello Henry, thank you for taking the time to review us! We really appreciate it. Don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Kept informed of progress and delivery…
Kept informed of progress and delivery was quick and efficient
13 avril 2023
Réponse de Turmeric and Honey
Hello Frances! Thank you for taking the time to review us :) Don't hesitate to contact us for any nutrition advice! We wish you a lovely day!
Réponse de Turmeric and Honey
Hello Neil! Thank you for taking the time to review us, we really appreciate it! Don't hesitate to contact us for any nutrition advice!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.