I hired a large van from these people. I did alot of driving in one day and thought I'd filled up the tank enough with diesel to where it was. I apparently did not so they charged me 50p extra each l... Voir plus
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The staff member who served us at the Poole branch, Ty, did a great job. He used his sense of humour to make the process feel very easy. The vehicles did the job well and the prices seemed very reas... Voir plus
I hired a van from the Southampton branch. The whole process from booking online to collecting in person was incredibly simple and straightforward. I was served by Euan who explained every detail of... Voir plus
L'entreprise a répondu
Booking the hire of a van online at short notice via the U-Drive website was easy and straightforward. Email confirmation of the hire was also received very promptly. On pick up of the van staff wer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de location de voitures
- Service de leasing automobile
- Agence de location de poids lourds
- Agence de location de fourgonnettes
À propos de U-Drive | Car, Van, Minibus & Truck Hire
Écrit par l'entreprise
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Coordonnées de contact
Fancy Road, BH12 4QH, Poole, Royaume-Uni
- 0800 980 9966
- marketing@u-drive.co.uk
- www.u-drive.co.uk
4,6
Excellent
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Prompt and polite service
Prompt and polite service. The guy that served me was a legend. Thanks for all the help Ty
1 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the fantastic review and 5-star rating! We're glad to hear that Ty made such a positive impact on your experience. We’ll be sure to pass along your kind words to him. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Great service
Great service, good brief from the team on how to use the vehicle and key terms and conditions. Easy to hire and return the vehicle. Highly recommend and will use again.
23 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your fantastic review! We're glad to hear the team provided a clear handover and made the hiring process easy for you. We appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Effortless and top service
Effortless and top service, will definitely use in the future again.
22 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Dillon,
Thank you for your 5-star review! We're glad to hear you had a smooth experience. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Friendly accomodating staff
10 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your 5-star review! We're glad to hear our team was friendly and accommodating. We look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
My experience with U Drive was very…
My experience with U Drive was very good, from the moment I booked to returning the vehicle. I have used them before and the custo,er service is excellent each time.
13 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the great review and 5-star rating, Sarah! We’re thrilled to hear that your experience was excellent from start to finish, and we appreciate your continued trust in us. We look forward to helping you again next time!
Kind regards,
U-Drive Customer Service
Hired a van from Southampton U-Drive
Hired a van from Southampton U-Drive, brought it home and locked the keys in the back of the van! Used U-Drives recovery who couldn’t get in either and thought my day was over! Called UDrive who said to get it recovered to the yard and they will sort a replacement. By the time I was at the yard I was almost immediately leaving again in a different van. Second to none service from The Southampton U-Drive team! Thank you!
23 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Adam,
Thank you for the fantastic review! We're so glad to hear that we could get you back on the road quickly after the hiccup with the keys. It's great to know that the Southampton team could turn things around for you so swiftly. We really appreciate your kind words and look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Hassle Free Vehicle Hire
I booked a Luton van online to move house - very easy to do.
Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the vehicle, Harry was great at going through the paperwork & explaining how things work.
His friendly nature made this a hassle free experience & the vehicle was returned the following day.
14 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the review and 5-star rating, Gary! We're glad to hear that booking was easy and that Harry made the process smooth and hassle-free for you. We hope your house move went smoothly, and we'd be happy to assist you again in the future!
Kind regards,
U-Drive Customer Service
Great and easy rental!
Needed to rent a large van 2 days as we were moving house. U-Drive in Southampton were exceptional with a great service, they made it all really simple. Big shout out to Lauren for helping us on the day!! Will definitely be using them again
13 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Jonny,
Thank you for the amazing review! We're so happy to hear that the team at Southampton made your house move a smooth and easy process. We’ll be sure to pass along your kind words to Lauren! We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
10/10
From the start. First experience of Alfonso... helpful and knowledgeable.
Good communication throughout the hire, no issues dropping back. Nice van and an even better team behind the southampton branch.
10/10 guys thanks very much :)
20 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you so much for your fantastic review, Rob! We’re thrilled to hear that Afonso and the team in Southampton provided such great service. It’s always our goal to make the rental experience as smooth as possible, and we’re glad to know we achieved that for you. We appreciate your recommendation and look forward to welcoming you back next time!
Kind regards,
U-Drive Customer Service
Ty was excellent
Ty was excellent. The process from start to finish was seamless and stressfree. Ty explained everything clearly and with good grace and humour. Thanks for your help
21 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Rebecca,
Thank you for your review and 5-star rating! We're so glad to hear that Ty made the process seamless and stress-free. We'll be sure to pass along your kind works, he’ll be pleased to know his help made such a positive impact! We look forward to assisting you again in the future.
Kind regards,
U-Drive Customer Service
Great customer service
May not be the cheapest but customer service is second to none.
TY is great ambassador for U-Drive and will recommend to family and friends.
15 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your review and 5-star rating, Steve! We’re delighted to hear that our customer service stood out to you. Ty will be thrilled with your kind words! We appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
U-Drive Customer Service
A very efficient hand over and return…
A very efficient hand over and return of the van. The staff were polite and efficient. The van was most useful and performed its job well.
14 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Sebastian,
Thanks for your review and 5-star rating! We're glad to hear the handover and return process was smooth and that the van met your needs. We appreciate your kind words about our team and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Friendly and efficient staff
Been renting for years from U drive Poole branch. Always a pleasure to deal with. Friendly and efficient staff
15 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your great review and 5-star rating, Seb! We appreciate your kind words about our friendly and efficient team and look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Ty was so helpful
Ty was so helpful, got me on the road within 20 minutes, after I had been let down by 2 of their competitors.
Cannot say how great full I am .
Would 100% recommend
12 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Maurice,
Thanks for your review! We're so pleased Ty could get you on the road quickly after your experience elsewhere. We appreciate your recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
The team at Southampton were absolutely…
The team at Southampton were absolutely wonderful. So slick, friendly and organised. Zero hassle collection and return. Special thanks to Kayleigh for her wonderful customer service
8 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your review and 5-star rating, Matt! We're glad everything went smoothly and that you enjoyed the friendly service at our Southampton branch. See you again next time!
Kind regards,
U-Drive Customer Service
Friendly, Polite, Sociable
Everything was done smoothly, swiftly and we had a nice short chat!
2 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your review, Dave! We're glad everything went smoothly and swiftly for you – we look forward to seeing you again!
Kind regards,
U-Drive Customer Service
Brilliant car hire, I had a very good experience with them.
Good experience
7 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review and 5-star rating! We're glad you had a good experience and hope to welcome you again in the future.
Kind regards,
U-Drive Customer Service
Fantastic team at the Exeter branch
Fantastic team at the Exeter branch. I've needed to hired a vehicle a few times. Marc, Eric and Dan - superb customer service!
5 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review! We're delighted to hear that Marc, Eric, and Dan provided superb customer service. The Exeter team will really appreciate your kind words. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Super easy process and I’d checks
Super easy process and I’d checks. Staff exceptional. Manage do return back on the same day on a Sunday. Couldn’t ask for more. Definitely recommend! Thanks to Afonso as well !
2 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your fantastic review, Marcia! We're so pleased to hear that the process was easy and that our team provided exceptional service. Afonso will be delighted to receive your kind words. We appreciate your recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Great service and so convenient
Lauren was extremely helpful and efficient as she dealt with my booking, checking the car, and then making sure I was OK with the car.
I like using U-Drive as it's handy for the train from the airport. My Fiat was great to drive. All together this was, again, a very positive experience.
20 janvier 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review, Ros! We're delighted to hear that Lauren provided such helpful and efficient service throughout your booking. It's great to know you had a positive experience and enjoyed driving the Fiat. We appreciate your continued support and look forward to seeing you again!
Kind regards,
U-Drive Customer Service
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