The sales person was extremely pushy and would not take no for an answer. Then I had to cancel my policy after one day and only received £80 pounds back from the initial £163 payments. The payment wa... Voir plus
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Hi, just have been speaking to Jade about van insurance. Jade sorted all questions and requirements out in a friendly n professional manner. I was given clear advise throughout our conversation. I... Voir plus
L'entreprise a répondu
What when wrong well selling insurance 🤔 maybe not saying I got the car in 2021 by mistake instead of 2024 made my policy void after paying over £800 pounds to add on another £450 make sure you check... Voir plus
L'entreprise a répondu
Fantastic lady. Mids Ehman if i spell it correct. She aplyed a genuine concern and dedicated to really get me the insurance policy despite my probkems or a motor register against ne regarding a non pa... Voir plus
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À propos de l'entreprise
- Courtier d'assurances
- aussi dans
- Assurance auto
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de frais juridiques
- Compagnie d'assurance habitation
- Compagnie d'assurance moto
Écrit par l'entreprise
U Drive Cover specialises in insurance for performance cars, imported cars, drivers with penalty points and more. Call now for a quote
Coordonnées de contact
4/7 Station Road, TW16 6SB, Sunbury Upon Thames, Royaume-Uni
- 0333 400 1060
- customerservices@udrivecover.com
- www.udrivecover.com

Get a quote today!
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I spoke to Abdullah and he was very…
I spoke to Abdullah and he was very patient, he explained everything to me calmly.It helped me find the best deal

Réponse de U Drive Cover
U Drive Cover
I was speking with Leo. He was wery helpful and patient with me.

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Faiza was absolutely lovely she had…
Faiza was absolutely lovely she had such a nice manner. Really helpful thank you!

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I had an amazing experience handled…
I had an amazing experience handled professionally and quickly very happy

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I think the guy I spoke to was called…
I think the guy I spoke to was called sayed sorry if I spelt that wrong but he helped me out big time no complaints at all brilliant service

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Jade was very polite and helpful
Jade was very polite and helpful. Happy to repeat things when needed .
Talked me through everything thoroughly.

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Syed was amazing
Syed was amazing, he explained everything in a way that makes sense. I have never been satisfied like this before.
Thanks for the support.
Thanks
Akudo Agazue

Réponse de U Drive Cover
Don't touch. More than double the cost
I rung for a car insurance quote and had problems understanding the foreign staff none of them were native English speakers. They said they would phone me back in 20 min to an hour but I got no call.
I eventually got back in touch the next day and the online quote of £986 for the year was obviously a lie to get you signed up because the ridiculously overpriced quote of £2400 came back, double the cost (£1300 more than my current insurer) An absolute joke of a company. Hard to understand the mumbling foreign staff, no call backs when they promised and a real bunch of scammers
EDIT RESPONSE: I was told by your staff that they gave me the best quote which was nearly 3x bigger than the online quote. You failed to give respectful customer service. People putting me on hold for 20 minutes without telling me I was going to be put on hold. Just poorly trained, not our culture or way of being respectful towards customers or each other.
Your company failed terribly and I wouldn't touch you ever again and I would never want to have insurance with such a terrible company. You are amateurs in a world of good customer service polite people and professionals. You don't deserve any business or customers.

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Guy on the phone was extremely polite…
Guy on the phone was extremely polite and helpful

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Too expensive and if you cancel during…
Too expensive and if you cancel during the cooling off period you will loose (1/3) of what you paid as deposit or what ever you paid in advance so make your calculations before accepting anything .

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Leo was very knowledgable about…
Leo was very knowledgable about premiums & did all he could to lower my monthly payments. Great customer service

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Do not use this company I’m sure it’s…
Do not use this company I’m sure it’s just a scam I got my quote then went ahead only to have a phone call days later to say that they cancelled my policy because I was refused insurance back in 2021 which I have no idea about cos I’ve been on my works insurance for the last 10 yrs lol then they took 100£ cancellation fee when it was them cancelling not me they said they would send the rest back within 15 days but I got a message after 12 saying they tried to put it back in but my bank refused the payment ??? So I’ve called n after them asking for proof of refused payment which I can’t get ? I told the guy I want to speak to so one in charge because I’ve had numerous payments go in over last few days no problem he put me on hold n I’m still on hold after 1 hr 🤔 very dodgy

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I am so impressed with the sales personnel who talked to me on the day of the purchase. He is so knowledgeable and respectful. He explained to me everything I am was skeptical on that day. He made to.
Whilst I was searching for the most reasonable insurance company, u drive popped up and I checked what they will provide and guess it was good as well. However I decided to take what the offers to me.

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