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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service and quick delivery. Asked them to hold a product so I could drive down to collect. My lift got cancelled at the last minute but they were happy to ship it to me free of charge instea... Voir plus

Noté 5 sur 5 étoiles

We visited today to view Zeiss Binoculars. We were shown an extensive range of products, allowed to test them outside in the car park. No rush No pushy sales, just a very professional service in ch... Voir plus

Noté 5 sur 5 étoiles

Awarding 5 stars was easy and so would 10 have been if it was an option. Great website, vast range of photographic equipment on offer and great prices. Best price in the UK that I could find - Black F... Voir plus

Noté 5 sur 5 étoiles

I bought the Sigma fp L with free EV from UKDigital. Having been scammed online a couple of times, I did check them out as much as I could (Companies House, TrustPilot, Google Maps, Google Reviews) a... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de photographie

Informations provenant de diverses sources externes

We are one of the UK's largest suppliers of digital cameras, camcorders, lenses and many photo & video accessories


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(81)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Just purchased a new camera lens from UK digital. I was a little silly and put in my email incorrectly, so I contacted their customer service and they were fantastic and sorted it out for me :) Thank you guys!

8 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Awful customer service

Awful customer service. avoid this company.

5 février 2021
Avis spontané
Logo de UK Digital

Réponse de UK Digital

I have looked at our system and cannot find any order you have placed with us. Please confirm your order number. On occasion we get mixed up with another company which sells Satellite equipment. This is not ourselves. Therefore the "Customer Service Review" is spurious and should be removed.

Noté 5 sur 5 étoiles

Wow Great service from a UK Dealer

Unbeatable service from UK Digital , Next day delivery , Lumisx G80 Great Price , registered with Panasonic with out a problem , this was after i had problems with a grey import company ( No Stock ) So i was determined to purchase from a UK Dealer , Will def use these again

4 août 2020
Avis spontané
Noté 5 sur 5 étoiles

All good

All good. Camera showed as in stock, and at a great price compared to the competition.
I paid a touch more for next day delivery and the camera arrived on time (by DPD, which is good as they give accurate delivery time, and don't dump stuff like other couriers!)
What little communication I had was answered quickly, and the product was in perfect condition(and is UK stock). A VAT receipt was included.
I haven't had any problems, so I don't know how good they are at resolving issues, but they did everything right so far. Great to find all this at very good prices!

2 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Camera Gear Outlet

Without doubt the best experience I have encountered buying camera gear . I could not recommend this outlet enough. I found one of the very few new old versions of the Tokina 100mm 2.8 for Nikon at this store.
On line they showed 1 in stock . I called them to check much to my horror the guy on the other end told me they had sold all their stock. When I explained what their website showed he couldn't be more helpful he went to their stockroom and found the elusive treasure. Much to my delight he also informed me as it was the end of their stock it was reduced dramatically. I felt like Christmas had come early. I purchased it on line and it arrived the next day via DPD fully tracked. The lens is outstanding and I am more then delighted with the whole experience. Just wish I could give the company more than 5 stars.

21 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

I ordered Viltrox's 23mm f1.4 x mount…

I ordered Viltrox's 23mm f1.4 x mount lens and had it within 24 hours. Brilliant uk business still running an excellent customer service when many are struggling with restrictions. Amazon couldn't get me this lens before end of August 10 weeks!

18 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

You can Trust Simon

Belated thanks to Simon
Not products related, but for the generous and informed advice he gave to me, when I was considering updating my Lumix TZ200, and my Lumix FZ1000....and changing for much more expensive Sony “equivalents”
He saved me a whole lot of money, and now I’m getting the best out of my current cameras...and at Simon’s expense, in respect of lost sales
Sincere thanks Simon
Tony Salt

21 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service and prices

Great service and prices, always have good deals on. Would love to order from again just because they're so friendly :-)

19 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great website. Great product at a great price.

I ordred a panasonic waterproof camera from uk digital it was a lot cheaper than anywhere else. Very easy transaction and great contact. The camera arrived as described, really quick delivery and fully tracked. Very impressed. Happy customer.

10 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Camera - good price, quick delivery, not a grey import!

I had doubts but I went ahead and ordered a Lumix FZ2000 EB from UK Digital. Their deal included a 64GB SD card and the price was very competitive. I selected free postage. I ordered it Thursday and it arrived Monday. It was tracked. Very well packaged, a UK model. Excellent! I definitely recommend this company.

13 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, preceded by fast, efficient order processing and delivery.
As it happens I was not happy with the lens I bought, its performance was not great but that was not UK Digitals fault, they didn't make the lens and it has excellent reviews. What turned a bad choice, on my part, led to a great experience with the UK Digital staff. They listened to my problem, made sure I was using the product properly, gave me good advice and in the end agreed I had a problem and gave me an acceptable procedure to return the product for which I received a full refund.
I really wanted the product because of its specification and their online discount of over £240 made me purchase the lens before ever trying the product which I normally wouldn't consider. It may have been a sample variation but I could see there was a manufacturing defect as soon as I tried the lens. It may have been quality control or production but the team at UKDigital dealt with my problem intelligently and courteously. So I am not being forced to supplement con artists who buy a product and then clearly wait until the last minute to return their purchase. There is a clear distinction between manufactures responsibilities and those of the retailers. We need to be responsible buyers otherwise great companies like UKDigital will go out of business.
I will always look for good value but I value great customer service over anything else. Great team, will definitely buy from you again. Thanks again.

13 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Great price and great service

One of the cheapest prices for the Panasonic camera I wanted which was a good start. Usually I worry if the low price is reflected in poor customer service but not in this case. I checked the reviews on Trustpilot and was happy to order from them. The camera came with a free Nest camera bag which was very handy. Delivery was free and via DPD Local who give a one hour delivery slot so you are not waiting in all day. I would definitely recommend them.

3 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Received first class service

Received first class service from ukdigital when they recently supplied my g9 camera. It was delivered the next day with free card and bag to make the camera more of a bargain. The gifts were quality. When I phoned to say the extra battery holder had not arrived they despatched immediately and I received the next day, a Saturday. Friendly and efficient. Would definitely use again. Highly recommended.

27 mars 2019
Avis spontané
Logo de UK Digital

Réponse de UK Digital

Thankyou for your nice comments. Always a team effort. Appreciated!

Noté 5 sur 5 étoiles

Totally recommended!

I was a little sceptical as UK Digital were the only company that had my newly released camera in stock. I thought it would be a grey import or opened box. My concerns were totally unjustified, not only was it new UK stock, they sent it to me using next day delivery at no extra charge and included a free SD card. I have no hesitation in recommending them!

4 mars 2019
Avis spontané
Logo de UK Digital

Réponse de UK Digital

Thankyou for taking the time to review our service. Glad you are totally happy and hope you visit our website again. We only sell genuine UK stock and authorised by all the leading manufacturers.

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