urbanbubble Avis 

Always have great experience with the services of Adeeb. He is very consistent in his approach and always respond to my concerns quickly.

Adeeb Ahmed of Urbanbubble follows up details and also keep me updates on all my request. Knowing the roles details and give valuable advice. I am highly appreciated with his work. Yat Fai

Bethany has been our property manager since July 2024 and has been fantastic! She manages 3 apartments for us in Manchester and is always quick to respond to our questions and offer her assistance. Being very on the ball, she is also great at providing solutions and recommendations when needed. We had the opportunity to meet her for the first time on a recent trip to Manchester and in addition to being a first-class property manager she is also a very lovely person. I can't praise her highly enough. We would be very sorry to ever lose her. She definitely gets 5 stars from us!

One of the worst management companies I’ve ever had the misfortune to deal with.
Urbanbubble’s conduct at The Fold has been nothing short of appalling.
• Zero communication – messages go unanswered for weeks, sometimes months. When they do respond, it’s vague, evasive, or outright misleading.
• No responsibility – every issue is passed around like a hot potato. Nobody takes ownership, nobody fixes anything.
• Blatant disregard for tenants – constant building faults, unsafe conditions, and basic services left to rot. When pressed, they either lie or blame someone else.
• Breaching tenancies – repeated failures to provide what tenants are paying for, while still demanding full rent and fees.
• Dishonest and exploitative – they’ll promise repairs, compensation, or improvements that never materialize. It’s a scam in slow motion, with tenants footing the bill.

Urbanbubble don’t just mismanage – they actively gaslight tenants, pretending issues don’t exist while people live in uninhabitable conditions. Their entire approach is built on avoidance, deceit, and squeezing every last penny out of residents without giving anything back.

If you value honesty, safety, or even the most basic level of professionalism, avoid any property managed by Urbanbubble like the plague.

I've unfortunately spent months going back and forth with the company on an issue relating to mould within the apartment they manage and the communication from them has been extremely dismissive with no actions taken till now. I am still waiting on a resolution from the company at the moment with generic emails sent on a weekly basis despite this being a grave health concern for me and my household.

I have lived in a building managed by Urban Bubble for about two years, and my experience has been overwhelmingly negative. Despite the building being less than three years old, the quality of management and response to serious safety concerns has been deeply disappointing.
From the day I moved in, residents have faced issues with mould, damp, repeated leaks, and even sewage entering flats. Ceilings have collapsed, fire doors and shutters are faulty, and a fire alarm fault only recently admitted led to temporary “waking watch” patrols and battery alarms. Lifts often fail, heating is unreliable, and hot water outages are a weekly occurrence!
Attempts by residents to escalate through emails, calls, and formal complaints were mostly ignored or met with generic responses. Decision-makers appear inaccessible. The only time I saw swift action was after withholding part of my rent — instead of discussion, I received repeated threats of bailiff action.
Many residents have experienced similar or worse issues. The management company and owner now plan a full refurbishment of the building to commence March 2026 (with all residents being forced to ‘vacate’ given that the problems are too serious to fix while the building remains occupied). It’s frustrating that it has come to this. With genuine accountability and better communication, so much could have been prevented. Tenants deserve homes that are safe, well-maintained, and managed with respect — not intimidation.

Urban Bubble’s management of Blackhorse Mills has been abhorrent. From the moment I moved in, the experience has been stressful and disorganised: I wasn’t even on their system on move-in day, there was no induction, no welcome pack, and no inventory report despite repeated requests. Essential services like hot water and heating were not working, and when I raised concerns, most of the team were dismissive and unhelpful. I’ve also been notified that the lifts have been out of order for several months without an urgent solution.

While one staff member has tried to assist, the overall culture at Urban Bubble feels careless and unprofessional. For a company managing new-build flats with premium rents, this level of service is completely unacceptable. Urban Bubble urgently needs to get its act together and start taking tenants seriously. If these issues are not addressed promptly I will seek legal advice and pursue all available remedies, including a formal complaint to the appropriate redress scheme and contacting my local council and, if necessary, pursuing a claim through the courts.

Rose was great in renewing our tenancy, communication was spot on throughout.

⭐️⭐️⭐️⭐️⭐️
“I have received excellent service from Urbanbubble. Adeeb Ahmed has been very professional, supportive, and always quick to respond. I really appreciate his help and would recommend their services.”

Johanne is an excellent negotiator – professional, attentive, and always working in the best interest of her clients. She communicates clearly, handles situations with confidence, and makes the whole process much smoother. Highly recommend & satisfied !!

Absolutely unprofessional and incapable. Would recommend people stay far away from using this company. Having moved into my rented accommodation 2 years ago, I noticed several faults. I these sent over in an email that weren’t observed on the initial report. Having moved out now, 4 months later I still have not received my deposit. I have sent countless emails and called on numerous occasion to no avail. They have sent me a deducted cost to which I have contested and even then they still haven’t refunded the amount they’ve agreed to either. For 4 months their response has been between waiting for responses from works or the fact that the landlord needs to approve the costings. Yet here I am without a penny in hand. Annoyingly when I moved in, the previous tenant mentioned being charged additional charges for cleaning when he left the place immaculate, and after several months he had also not received his deposit. The ironic thing being, when we first moved in someone had used the toilet previously and the cleaning was to a subpar standard, all which I documented and sent over, again to no avail.

I lived in an urban bubble property for 6 months. When I moved into a bedroom, a window was stuck open, and they told me it would take over a week to come fix it. Bear in mind that this was in September/October, when temperatures start to drop. Additionally, I had a broken heater, oven and dryer, which were broken on arrival and were not fixed during my tenancy. Any work that needed to be done required me to call for weeks on end. Never use this agency.

Awful experience, too poor customer service and management

Very bad management service talking about charging a not cheap amount of service fee per month. Always over spending and claim from owners without notifying us before they spend the money. Pet’s shit all over the lobby with no one at reception noticing it. No action on finding out which residence’s fault , no notice at communal area to remind pet owner to take care of their own pet’s shit.

This is a specific review for Claire Jones who is the property manager of Advent 2/3 in Manchester. I just want to highlight how proactive and helpful she has always been when dealing with me as a leaseholder. I couldn’t recommend her highly enough.

My tenants failed to settle rental payments on time for a few occasion. Adeeb had been keeping me informed for the whole situation and collection process. Adeeb worked diligently and were able to recover rental arrears from the tenants at the end.

I am an international student, and this is my first time renting a house in the UK. It is always difficult to rent a house in a less familiar country, thanks to urbanbubble and rightmove for their help.
Xavier helped me a lot, although sometimes our contact is not so instant, he still helped me complete all the steps of renting a house, now I just wait for me to become an adult to complete the final information filling.

Very poor company. Our building management was transferred from them to POD, following lousy management by them. Upon transferring my account they put “Professional Charges” of £288 on my account without providing an explanation for this charge. When I phone to clarify, message says no one available to take call. AVOID THIS COMPANY

I have an apartment rented out and with block management by this company. It is a nightmare for me. Service Charges suddenly increased due to overpayment to contractors and for the letting contract, money was deducted from rental income without reasons. My property was very poorly managed.

I live in a building run by them and have for almost 2 years now. I have a standing order set up to pay rent, so I will never forget.

Every few months they accuse me of not paying rent with a threatening letter. I've never missed a single payment.

When I email back with proof, they eventually fix it (with or without replying). It's exhausting to have my housing held above my head constantly because they can't sort their records out.