Mixed feelings about this. Although Harry was attentive and good , but Little pushy on their products which eventually made us to get their extended warranty and guardx. And don’t make our mistake... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRetford Road, S80 2QD Worksop, England, GB
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Lisez les avis des autres
Thank you to Luke Severn and Mia, at the Worksop branch! They both made a stressful decision and process so much easier, buying our first family car for our growing family. Couldn’t recommend them eno... Voir plus
L'entreprise a répondu
Excellent service at V12 Sports & Classics. Leo at Worksop was very helpful and knowledgeable. Very happy with the VW T-Roc purchased and the price for the part exchange. I would definitely go back to... Voir plus
L'entreprise a répondu
Simon the salesman was very helpful during our visit. He took the time to explain everything clearly and answered all my questions, which made the process easier to understand. I also appreciated that... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vendeur de voitures d'occasion
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
Écrit par l'entreprise
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Coordonnées de contact
Retford Road, S80 2QD, Worksop, England, Royaume-Uni
4,0
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Excellent team
Excellent team, great products and knowledgeable, caring and very professional
9 juillet 2026
Réponse de V12 Sports And Classics - Worksop
Thank you for your 5-star review! We're delighted to hear you had a great experience with us.
Our team works hard to provide excellent customer service and make every visit as smooth and enjoyable as possible, so it's wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new car!
Réponse de V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Réponse de V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Great service from Jess Mia and Jordon
Great service from Jess Mia and Jordon
9 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience with us.
Providing great customer service and helping our customers find the right vehicle is what we strive for, so it's wonderful to know we met your expectations. Your kind words will be shared with the team, who will really appreciate your feedback.
Thank you again for choosing V12. We hope you're enjoying your new vehicle, and we wish you many happy miles ahead. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Seamless experience starting with our…
Seamless experience starting with our lift from the station to the dealership, right through the purchase of our new used car.
Mia helped us through the final paperwork, she was thorough and fab to deal with.
Jamie dealt with the sale, can't fault the service.
8 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with us and that our team was able to help you find the right vehicle.
We really appreciate you taking the time to share your feedback and your recommendation. We hope you enjoy every mile in your new car, and if we can assist you with anything in the future, please don't hesitate to get in touch.
Wishing you many happy miles and safe motoring! 🚗
Réponse de V12 Sports And Classics - Worksop
Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with us and that our team was able to help you find the right vehicle.
We really appreciate you taking the time to share your feedback and your recommendation. We hope you enjoy every mile in your new car, and if we can assist you with anything in the future, please don't hesitate to get in touch.
Wishing you many happy miles and safe motoring! 🚗
Great buying experience
Great buying experience. Simon needs a special mention as he goes above and beyond. Great team and a great purchase would certainly recommend.
4 juillet 2026
Réponse de V12 Sports And Classics - Worksop
Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with us and that Simon went above and beyond to help you find the right vehicle.
We really appreciate you taking the time to share your feedback and your recommendation. We hope you enjoy every mile in your new car, and if we can assist you with anything in the future, please don't hesitate to get in touch.
Wishing you many happy miles and safe motoring! 🚗
Car enquiry
I was enquiring about a vehicle, I felt like the lady on the phone (Emily) went above and beyond to try and help find the right deal for me. However after I had reserved the car in question paying £99 I was told the next day by a different lady that the car was no longer available. The lady then said she would speak to a manager and call me back, that call did not arrive and I was left feeling that my custom was not important. This to me shows a lack of professionalism, respect for customers. I then asked for a refund and was told it could take up to 7 business days. Not a great experience for me.
7 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with us and that Emily was able to help you find the right vehicle.
We really appreciate you taking the time to share your feedback and your recommendation. We hope you enjoy every mile in your new car, and if we can assist you with anything in the future, please don't hesitate to get in touch.
Wishing you many happy miles and safe motoring! 🚗
Jamie & Mia
The sales team were really supportive and helpful from the start up to the sale of the vehicle. There was no feeling of pressure during the process, and everything was explained as clearly as possible. Really friendly staff, who can have a laugh whilst being professional at all times. Big thank you to Jamie and Mia, helped us all the way. Will be back again in the future. Highly recommended.
7 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for your fantastic 5-star review! We're delighted to hear you had a great experience with us and that Jamie and Mia provided you with a brilliant experience.
We really appreciate you taking the time to share your feedback and your recommendation. We hope you enjoy every mile in your new car, and if we can assist you with anything in the future, please don't hesitate to get in touch.
Wishing you many happy miles and safe motoring! 🚗
Beware of the advice given regarding finance options and that salespersons may mislead you to get the sale, just challenge if you don’t like the answers!
I made an appointment to look at an ideal replacement for my 8 year old vehicle which had done over 96,000 miles, the car I was interested in was the same make and model but was only 4 years old and had done less than 10,000 miles. I made the appointment to see the car 2 days later and paid a refundable £99 deposit over the phone to secure the vehicle. I went for the appointment and test drive at the agreed time and had as requested bought in all the service and mot records for my car along with the V5. I test drove the car and asked the salesman some questions including some of the features, I was assured that that as a 4 year old car it would have Apple CarPlay installed I decided I would like to go ahead and purchase the vehicle. This is where problems began! I stated that I was a cash buyer but that as I was taking money out of my ISA it would take a week or so for the cash to be available so I was prepared to pay a substantial deposit and offered £1000 to £2000 to reserve the car! However I was immediately told by Tony the sales person that this was not possible saying they have over 500 cars in stock and don’t have room to keep cars in this circumstance and if I did not proceed with the purchase today they would have to list the vehicle again! This it turns out was an outright lie! He suggested that an option he had used himself in a similar situation was to go ahead with the purchase on finance to then be able to drive the vehicle away today, he advised that I could then pay off the majority of the finance figure within 14 days leaving a small sum like a £1000 on a reduced monthly payment for the 5 year term of the agreement and the big advantage was that I would still be protected by the finance act should any problems arise with the vehicle, as he had actually done this himself with the purchase of a Honda this sounded plausible. After some haggling over the cost to purchase the car I agreed to go ahead on that basis. It then took over 2 hours to complete the necessary paperwork and eventually I cleared my possessions from my old vehicle and drove the new car home, at this stage I have to say I am pleased with the car except for a couple of points, it doesn’t have CarPlay installed, this will cost me £299 to have the necessary software installed, nor does it have some of the features listed in the advertisement, however it does clearly state on the website that not all of the features may apply and that the buyer should check with the salesperson about any features they are interested in, it was clear from my early discussions during and after the test drive that as V12 are not main dealers their sales people are not experts and are largely unable to confirm the features are actually on that vehicle, besides CarPlay the vehicle does not have the dynamic cruise control nor heated mirrors as advertised but neither of these are important to me. In due course my funds came through and I contacted the finance company to discuss the repayment as advised, at that stage I hadn’t actually received the finance agreement and it turns out this was because the incorrect address was put on the account. This was corrected and I was emailed a copy of the agreement, I was able to pay off the balance within 14 days but this had to be the full amount and I couldn’t leave a small balance on finance despite the salesperson advice, there was also a daily interest amount of just under £5 a day to pay so I settled the amount in full and this cost me an additional £60! There are some outstanding issues I’m trying to deal with and the problem now is actually speaking to the appropriate people, I have as advised emailed the aftersales team as they don’t make a phone number available and I’m also waiting for the branch I bought the vehicle from to contact me, however their policy is to reply by email within 3 days! Overall I m annoyed that I was lied to by the sales person as I have subsequently found out that I could have paid a further £300 deposit to secure the car for 5 days and if this was not long enough they could agree to a longer period for perhaps £500, all of these deposits are deductible from the purchase price. Sorry for the length of this review but I hope it for-warns potential buyers of the tactics used, no wonder why second hand car dealers have a bad reputation! Subsequently I have had a call from V12 Worksop, they have apologised and agreed to refund the additional charge I referred to above They have also helped with some other issues in a very helpful and efficient manner so I am now much happier and largely satisfied with the outcome except for the CarPlay situation which I suppose is somewhat down to me as I didn’t double check that it was installed.
23 juin 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you for taking the time to provide such detailed feedback. We appreciate you sharing your experience and the opportunity to address the points you have raised.
We would like to reassure all customers that our aim is always to provide clear information and support throughout the vehicle purchasing process.
With regards to vehicle features, we always encourage customers to discuss any specific requirements with our sales team and to fully inspect and test drive the vehicle before making a purchase decision. Vehicle advertisements include a note advising that specifications should be confirmed with the dealership, as equipment can vary between individual vehicles.
We appreciate your comments regarding communication and will take these on board as we continue to improve our customer experience. Our aftersales team is available to assist with any outstanding queries, and we would encourage you to continue working with them so we can address any points you have raised.
We hope you continue to enjoy your vehicle and thank you again for your feedback.
Customer care(less)
Having parted with our cash , signed everything we departed.9 days later the car broke down needless to say we weren’t happy. AA mechanic told me that it’s a common thing on these cars and his advise would be to get it diagnosed properly. Rang customer care who after waiting for a return call (never happened) rang back”it’s a warranty issue” they said,finally booked it in for a scan at a garage of their choice. 8 days later the garage couldn’t find fault. We set out on holiday thinking the car just had a glitch but upon setting off the digital dash disappeared after doing 5 miles.We stopped as the indicators had stopped working along with the lights.After 30 mins it came back to life and we continued on with no further problems.On our return journey after not using our vehicle for a week it broke down again. Customer care called and they didn’t care really.The car has finally been diagnosed and over a dozen faults have shown up.These people don’t care at all, my wife has started chemotherapy this week and I need a car, that’s why the car has been sent back to V12 and we are awaiting the response. Please be careful when purchasing as they have no facilities to repair or rectify any simple problem .
Just had a reply from V12 saying basically that I should have checked all the equipment on the car! Surely when buying a car all equipment should work properly unless the salesman tells you that “oh by the way the dash works intermittently “
4 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you for taking the time to provide such detailed feedback. We appreciate you sharing your experience and the opportunity to address the points you have raised.
We would like to reassure all customers that our aim is always to provide clear information and support throughout the vehicle purchasing process.
With regards to vehicle features, we always encourage customers to discuss any specific requirements with our sales team and to fully inspect and test drive the vehicle before making a purchase decision. Vehicle advertisements include a note advising that specifications should be confirmed with the dealership, as equipment can vary between individual vehicles.
We appreciate your comments regarding communication and will take these on board as we continue to improve our customer experience. Our aftersales team is available to assist with any outstanding queries, and we would encourage you to continue working with them so we can address any points you have raised.
We hope you continue to enjoy your vehicle and thank you again for your feedback.
I had a good experience with my car…
I had a good experience with my car purchase. Thank you for Joel, Jessica and Mia.
4 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for leaving us a fantastic 5-star review! We really appreciate you taking the time to share your feedback with us. It’s great to hear that you had such a positive experience, and your kind words mean a lot to the whole team.
We hope you’re enjoying your new vehicle and we look forward to welcoming you back in the future. Safe motoring!
Great experience with a very friendly…
Great experience with a very friendly and professional team! Special thanks to Simon who went through the whole process with me on buying an electric car.
30 juin 2026
Réponse de V12 Sports And Classics - Worksop
Thank you so much for leaving us a fantastic 5-star review! We really appreciate you taking the time to share your feedback with us. It’s great to hear that you had such a positive experience, and your kind words mean a lot to the whole team.
We hope you’re enjoying your new vehicle and we look forward to welcoming you back in the future. Safe motoring!
Great service from Khalil and Mia
3 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you so much for leaving us a fantastic 5-star review! We really appreciate you taking the time to share your feedback with us. It’s great to hear that you had such a positive experience with Khalil and Mia, your kind words mean a lot to the whole team.
We hope you’re enjoying your new vehicle and we look forward to welcoming you back in the future. Safe motoring!
Well informed staff
Well informed staff, great selection of vehicles ready to go
We had an excellent experience
28 juin 2026
Réponse de V12 Sports And Classics - Worksop
Thank you for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It's great to hear that you were satisfied with our service. Your support means a lot to our team, and we look forward to serving you again in the future.
Great service
I would highly recommend buying a car from V12, what a great professional friendly service. Kelton was amazing and talked us through every stage, he wasn't pushy which ive had previously. We took the car home on the same day which was excellent. I would definitely use them again.
27 juin 2026
Réponse de V12 Sports And Classics - Worksop
Thank you for your fantastic review and five-star rating! We're thrilled to hear you had a great experience at V12 Sports and Classics Worksop. It's wonderful to know that Kelton provided such professional and friendly service without being pushy. We hope you enjoy your new car and look forward to welcoming you back in the future.
Excellent service from Mia
Excellent service from Mia! We were very well informed and looked after throughout the process. Very happy customers thank you.
1 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Thank you, Lorna, for your fantastic review and five-star rating! We're thrilled to hear that Mia provided excellent service and kept you well informed throughout the process. It's wonderful to know you're happy with your experience. We look forward to assisting you again in the future at V12 Sports and Classics Worksop.
Very good and professional dealership
Very good and professional dealership. Bought a Renault traffic 2023 in really good condition for a reasonable price. Mia helped me with the paperwork and taxing the vehicle. She was very pleasant and super helpful as was big Jon when selling the car
Highly recommend
1 juillet 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Jude, we’re thrilled to hear about your positive experience at V12 Sports and Classics Worksop. Thank you for the five-star rating and kind words. It’s wonderful to know that Mia and Jon provided such helpful and professional service during your purchase. We hope you enjoy your Renault Trafic 2023, and we look forward to assisting you again in the future!
Thank you big john and mia for making…
Thank you big john and mia for making things smooth. Fantastic service
30 juin 2026
Avis spontané
Réponse de V12 Sports And Classics - Worksop
Danny, we're thrilled to hear about your fantastic experience at V12 Sports and Classics Worksop. Thank you for your kind words and the five-star rating. Big John and Mia will be delighted to know they made the process smooth for you. We look forward to serving you again in the future!
Max at V12 Worksop couldn’t have been…
Max at V12 Worksop couldn’t have been any better! Professional & friendly - understanding of my budget. I absolutely love my car, thank you Max!
28 juin 2026
Réponse de V12 Sports And Classics - Worksop
Thank you, Brooke, for your fantastic review and five-star rating! We're thrilled to hear about your positive experience at V12 Sports and Classics Worksop. Max will be delighted to know he could assist you professionally and within your budget. Enjoy your new car!
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