V12 Sports And Classics - Worksop Avis 

1 416
•
TrustScore 4 sur 5

4,0

Retford Road, S80 2QD Worksop, England, GB

•

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Mixed feelings about this. Although Harry was attentive and good , but Little pushy on their products which eventually made us to get their extended warranty and guardx. And don’t make our mistake... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you to Luke Severn and Mia, at the Worksop branch! They both made a stressful decision and process so much easier, buying our first family car for our growing family. Couldn’t recommend them eno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service at V12 Sports & Classics. Leo at Worksop was very helpful and knowledgeable. Very happy with the VW T-Roc purchased and the price for the part exchange. I would definitely go back to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Simon the salesman was very helpful during our visit. He took the time to explain everything clearly and answered all my questions, which made the process easier to understand. I also appreciated that... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. aussi dans
  3. Concessionnaire automobile
  4. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop


Coordonnées de contact

  • Retford Road, S80 2QD, Worksop, England, Royaume-Uni

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(1 416)

1 747 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Max at V12 Worksop couldn’t have been…

Max at V12 Worksop couldn’t have been any better! Professional & friendly - understanding of my budget. I absolutely love my car, thank you Max!

28 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Thank you, Brooke, for your fantastic review and five-star rating! We're thrilled to hear about your positive experience at V12 Sports and Classics Worksop. Max will be delighted to know he could assist you professionally and within your budget. Enjoy your new car!

Noté 5 sur 5 étoiles

Tony was very knowledgeable and was…

Tony was very knowledgeable and was able to answer all my questions honestly. He supported my choice and explained all the options with regards to paying for my car.
Mia was very professional and handover was quick and painless.
I would totally recommend

27 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Thank you, Michaela, for your fantastic review and five-star rating! We're thrilled to hear that Tony and Mia provided such knowledgeable and professional service during your visit to V12 Sports and Classics Worksop. We truly appreciate your recommendation and hope to see you again in the future!

Noté 5 sur 5 étoiles

Very helpful staff and very good…

Very helpful staff and very good service. Recommended csr seller.

19 juin 2026
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Réponse de V12 Sports And Classics - Worksop

We are so pleased to hear about your positive experience at V12 Sports and Classics Worksop, Kash. Your recommendation means a lot to us, and we’re delighted our team could provide you with great service. Thank you for your kind review and five-star rating!

Noté 1 sur 5 étoiles

A 520-mile round trip for being misled and a broken car (13/6). Avoid V12 Worksop

Do not trust the "AA Approved" status or the polished sales promises of V12 Sports and Classics, especially if traveling from afar. I had a 520-mile round trip by train from Devon to their Worksop branch to buy a Skoda Enyaq (Reg: NG71 MKM) based on explicit assurances. Every single promise was broken.

​Before traveling, I was guaranteed the EV would be fully charged to 100%. I arrived to find it at 50%, with branch staff completely oblivious to the promise. Worse, the moment the car was switched on, an immediate dashboard warning light appeared.

​When I asked for a diagnostic check, it became apparent this "car supermarket" lacks the most basic technical support or diagnostic infrastructure. They didn't even have a voltmeter on site to test the 12v battery. Instead of addressing the problem, the salesman tried to sell me an extended warranty package to cover the pre-existing fault. When I declined the warranty, he said that my statutory rights would protect me despite them knowingly handing over a defective car. When I offered that they could repair and get it to me, they shrugged and flatly stated they simply wouldn't repair it.

​When I first inquired about the car, I mentioned being nervous about their negative reviews. The sales team dismissively bragged that they "sell 1,500 cars a month, so bad reviews are just a numbers game." Don't be fooled by their high volume of 5-star ratings. Those are extracted at the desks by charming sales staff while handing over the keys—long before the buyer realizes the car hasn't been properly inspected.

They are a high-volume, zero-quality outfit that will happily waste your time, money, and safety.

Acknowledgement - salesman gave me a lift back to the station to complete my £130 / whole day loss. Also, in response to my reviews, they've been in touch to refund my travel costs - previously that possibility was dismissed.

Their response message below this review, about reviewing procedures, doesn't hold up - you either already test cars, have diagnostics, have a culture of selling warranties on faulty vehicles or you don't - these things are happening because of established choices, not a freak error.

13 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Hi Geoff, we are deeply sorry to hear about your disappointing experience at V12 Sports and Classics Worksop. The issues you have described, We understand the frustration and inconvenience caused, especially given the extensive travel involved. Your feedback has been shared with our management team to ensure such situations are addressed and rectified. Thank you for bringing these matters to our attention.

Noté 5 sur 5 étoiles

Mercedes Benz GLA V12 Worksop

Purchased a Mercedes Benz GLA on Sunday 21/06/26 which was presented in unbelievable condition. The dealership was busy so that was a good sign! The process could have been quicker but for some banking issues (personal account kept coming up as business account ?). After a long slog it was sorted. Simon who we dealt with was extremely helpful & professionally. Only gripe we were there from 12.30 left at 4.15 yes V12 had a water machine & coffee machine which you could only have black coffee so the offer of a drink would have been most welcome. But would definitely consider using V12 Worksop very good selection of cars.

21 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Giuseppe, we’re thrilled to hear about your positive experience purchasing your Mercedes Benz GLA at V12 Sports and Classics Worksop. Thank you for your detailed review and feedback. We’re glad Simon was able to assist you professionally throughout the process, and we’ll certainly take note of your suggestion regarding refreshments. We hope you enjoy your new car and look forward to welcoming you back in the future!

Noté 3 sur 5 étoiles

Customer service needs improving …

When we were about to leave the forecourt car came up with error about child lock. Felt after they sold car they didn't want to know us. Waiting for after sale to call us. Car was not clean and said it is being cleaned but wasn't. Not as friendly as I would like.

21 juin 2026
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Réponse de V12 Sports And Classics - Worksop

We are sorry to hear your experience at V12 Sports and Classics Worksop did not meet your expectations, R Qureshi. Thank you for sharing your feedback with us; it is important to help us improve. We apologise for the issues you encountered, including the error with the child lock and the cleanliness of the car. We will follow up with our after-sales team to ensure your concerns are addressed promptly. Kind regards, V12 Sports and Classics Worksop.

Noté 1 sur 5 étoiles

Appalling customer service and untrustworthy

Bought a car and upon getting it home it wouldn’t go into gear properly. V12 booked the car into a transmission specialist a week later - couldn’t use the car while waiting. Car needed £4.5k worth of repairs and not drivable. 2 weeks we waited, and finally V12 said they’d pay under warranty and then a couple of days later retracted. We said we wanted a refund under the 30 day guarantee. 3weeks later despite numerous phone calls and emails and being promised the money on multiple days we have only just received the deposit, however the monthly DD taken that I was promised would be refunded, hasn’t been. However the car is now back up for sale on Autotrader and the V12 website!! Totally diabolical customer service and untrustworthy!! Wouldn’t recommend them to my worst enemy!

19 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Hi Jannine, we are sorry to hear about your experience and the issues you faced with your vehicle and refund process. We would like to investigate this matter further to ensure it is properly addressed. Please reach out to our customer care team so we can assist you directly. Thank you for bringing this to our attention.

Noté 1 sur 5 étoiles

High pressure sales tactics to buy extras- avoid

As others have commented, this is a car dealer to avoid. The prices seem low and they are generally but they pressure you to buy overpriced extras such as ceramic paint coating, vehicle tracker , 3 months warranty and another 2 year warranty at hugely inflated prices - approx £2,500 more than the vehicle price. they refused to sell the vehicle at the advertised price without paying for the 3 month warranty which they advertise as 'optional'.

6 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

We’re sorry to hear that your experience with us at V12 Sports and Classics Worksop did not meet your expectations, velo. We strive to provide transparent pricing and value to all our customers, and we regret that this was not your impression. Your feedback is important, and we will review this matter internally to ensure that our processes align with our commitment to customer satisfaction. Kind regards, V12 Sports and Classics Worksop.

Noté 5 sur 5 étoiles

Me and my partner had a wander round on…

Me and my partner had a wander round on Saturday and came across a lovely car that looked just right for us. We part exchanged my current car and drove away with our new car that day. The team couldn’t have been more helpful in making sure this was the right financial decision for us and trying to keep our monthly payments down to the minimum. Any questions I had were answered with kindness and understanding. Not once did I feel stupid for asking something I didn’t understand. Nothing was too much to ask and we are over the moon with our new ride. Will deffo be coming back for our second car when the time is right. Thanks so much.

13 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Elizabeth, we're thrilled to hear about your positive experience at V12 Sports and Classics Worksop. It's fantastic to know that our team could assist you and your partner in finding the perfect car while ensuring the financial arrangements suited your needs. We're delighted you felt supported and valued throughout the process. Thank you so much for your kind words and five-star rating!

Noté 5 sur 5 étoiles

A 5 star presentation of the car that I…

A 5 star presentation of the car that I wanted. Did my test drive and ended up driving away with the car of my dreams

16 juin 2026
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Réponse de V12 Sports And Classics - Worksop

We're thrilled to hear that you found your dream car at V12 Sports and Classics Worksop, Tashinga. It's great to know you enjoyed the presentation and test drive experience. Thank you for your fantastic review and five-star rating!

Noté 5 sur 5 étoiles

We received excellent service from…

We received excellent service from Simon and Mia. Would recommend this company.

16 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

We're thrilled to hear you received excellent service from Simon and Mia at V12 Sports and Classics Worksop, Janette. Your recommendation means a great deal to us, and we truly appreciate your five-star review.

Noté 4 sur 5 étoiles

Quick and courteous service

Quick, efficient and courteous service. Tony and Mia were helpful and friendly. Delighted to be able to take car away on same day. Only complaint was that proper charging cable not included as the company policy is apparently to include “a” charging cable and the car was supplied with a 3 pin plug one. We only found this out after we had paid, and wouldnt have been a deal breaker, but did take the shine off a bit.

16 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

We're pleased to hear that you found our service quick, efficient and courteous, and that Tony and Mia were helpful and friendly during your visit to V12 Sports and Classics Worksop. Thank you for your feedback and for sharing your experience with us. We apologise for any disappointment regarding the charging cable and appreciate your understanding; we will certainly review our communication around this to ensure clarity for future customers. We hope you continue to enjoy your new car!

Noté 1 sur 5 étoiles

AVOID bought in February and yesterday…

AVOID bought in February and yesterday the car stopped working leaving me stranded had to pay 200 for a RAC call out to be told the Alternator on the car is broken and it’s going to cost 700 to get fixed!!!!!!!!

15 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Hi Olivia, we are sorry to hear about your experience and the issues with your car. Thank you for sharing this feedback, as it helps us understand where improvements may be needed. Please contact our customer service team at V12 Sports and Classics Worksop so we can look into this matter further and assist you.

Noté 5 sur 5 étoiles

Very professional and informative…

Very professional and informative service with a smile on their faces. We will definitely come here again. Special thanks to Max and Mia for their ability to go above and beyond. Thank you.

13 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Thank you, Roy, for your fantastic review and five-star rating! We're thrilled to hear that Max and Mia provided you with such professional and friendly service. Your kind words mean a lot to us, and we look forward to welcoming you back to V12 Sports and Classics Worksop in the future.

Noté 5 sur 5 étoiles

Great service here at the Worksop…

Great service here at the Worksop branch. The salesman KAILEM was brilliant to deal with and was fantastic throughout and we ultimately bought our car based on his professional attitude and amiability. MIA then took care of the paperwork and we had our car delivered 2 days later, with TIA in the office sorting out a document over the phone a couple of days later. The simplest and most hassle free car purchase I've ever had and our new car is absolutely fantastic! Thanks guys, we'll be sure to return when we're looking for our next car.

6 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

We're thrilled to hear about your excellent experience at V12 Sports and Classics Worksop, Mark. It's wonderful to know that Kailem, Mia, and Tia provided such professional and friendly service, making your car purchase seamless and enjoyable. We hope you enjoy many happy miles in your fantastic new car, and thank you for your kind review and five-star rating!

Noté 1 sur 5 étoiles

Horrible bunch is all i have to say

Horrible bunch is all i have to say. Don't spend your hard earned money on V12. There are many other used car places to buy from that will give better service. Be warned.

9 mai 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

Thank you for sharing your feedback, Daryn. We are sorry to hear about your dissatisfaction with your experience at V12 Sports and Classics Worksop. Your comments are important to us, and we would like the opportunity to understand more about what went wrong. Please feel free to contact us directly so we can address your concerns.

Noté 5 sur 5 étoiles

Great company

What I liked is how I was left to have a browse around without being pestered. When I saw the car I was interested they were very approachable. I told them the cars I was looking at and they were instant available to test drive. Sophie who I dealt with was very friendly and helpful and answered any questions I had. Handover process was very quick and smooth. After about 3 hours I was driving away in my new car. All in all it was a very pleasant experience.

7 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Thank you, Mark, for your fantastic review and five-star rating! We're thrilled to hear that you enjoyed browsing at your own pace and found our team approachable. It's great to know that Sophie provided friendly and helpful service, making the process quick and smooth for you. We hope you enjoy driving your new car, and we look forward to welcoming you back to V12 Sports and Classics Worksop in the future!

Noté 5 sur 5 étoiles

Dealt with Khalil

Dealt with Khalil. such an amazing soul person he was kind and explained everything in details everything was smooth. Honestly 5 stars isn’t enough 🔥

6 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Thank you, Dani, for your glowing review and the five-star rating! We're thrilled to hear that Khalil provided you with such a smooth and detailed experience. Your kind words truly mean a lot to us, and we'll be sure to share them with him. We hope to see you again at V12 Sports and Classics Worksop!

Noté 5 sur 5 étoiles

Hi Mr jamie and Mia was really helpful…

Hi Mr jamie and Mia was really helpful and very kind to us.

10 juin 2026
Avis spontané
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Réponse de V12 Sports And Classics - Worksop

We're pleased to hear that Jamie and Mia provided you with helpful and kind service at V12 Sports and Classics Worksop. Thank you for taking the time to leave us a five-star review. We hope to assist you again in the future!

Noté 5 sur 5 étoiles

Simon was very helpful

Simon was very helpful we have never bought car off internet before we usually go local but the experence was very good and we would recomend them to other people

8 juin 2026
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Réponse de V12 Sports And Classics - Worksop

Thank you for your kind review and five-star rating, Mrs Stephenson. We're thrilled to hear that Simon made your first online car-buying experience a positive one. Your recommendation means a lot to us, and we hope to assist you again in the future at V12 Sports and Classics Worksop!

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