Venture Ashore Avis 234

TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

I'd just like to share that we had a fantastic trip with Venture Ashore on 28th March. My wife and I were very pleasantly surprised to find that we had a private SUV for the duration of the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Our tour director was fantastic and the tour was informative. The rubs and chicken from captain”s was delicious. We especially liked the Topper’s Rum Distillery tour and got to meet Topper himself. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Olivia really took care of my group of veterans. Each excursion was perfect for our group. The one that really stood out was out Ruins tour in Costa Maya. One of my clients was really worried about... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Iceland, hour wait in cold/rain for pick up, contact no. not recognised, so emailed. Reply was quick, time had been changed to 1 hour later, ineffective communication for those on ship with no intern... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Fournisseur d'excursions culturelles
  3. Agence de visites touristiques
  4. Agence d'excursions

Écrit par l'entreprise

Venture Ashore is the leading provider of independent shore excursions and experiences worldwide. Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Great hosts and adventure

Great hosts and a memorable adventure. This is a great way to organize your bucket list adventure.

1 avril 2026
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Réponse : Venture Ashore

Thank you for your kind words Bruce! We are very happy you and your group had such a great experience on your Western Caribbean excursions. We look forward to working with you and your fellow group members again next time you cruise!

Noté 5 sur 5 étoiles

We recently booked a 5-day shore cruise…

We recently booked a 5-day shore cruise excursion with Venture Ashore for a group of 22 people, and the entire experience exceeded our expectations—largely thanks to Corey Bell.

From the very beginning, Corey demonstrated exceptional planning skills and attention to detail. Coordinating an itinerary for a group of our size is no small task, but everything was thoughtfully organized, well-paced, and tailored to suit a variety of interests and needs within our group. Her communication throughout the process was clear, prompt, and reassuring, which made the planning phase smooth and stress-free.

During the trip itself, Corey’s preparation truly shone. Every aspect of the excursion—from transportation to activities—ran seamlessly. Timing was spot-on, transitions between stops were effortless, and we always felt well taken care of. It was evident that a great deal of care and professionalism went into ensuring everything worked perfectly.

What stood out most was Corey’s ability to anticipate potential challenges and handle them before they became issues. Her execution was flawless, allowing all 22 of us to relax and fully enjoy the experience without any concerns.

We’re incredibly grateful for Corey’s hard work and dedication. She played a huge role in making this trip memorable for everyone involved. We would highly recommend both Corey Bell and Venture Ashore to anyone looking for a well-organized and expertly executed shore excursion.

7 avril 2026
Avis spontané
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Réponse : Venture Ashore

Thank you so much for your kind words, Corey will be delighted to see this!

We really pride ourself on our Groups teams amazing service and deep knowledge that allows groups (and group leaders) to relax and really enjoy their vacation.

Our groups team and Corey would be absolutely delighted to assist you again in the future. Thank you for trusting us with your group’s excursions!

Noté 5 sur 5 étoiles

Had a great time.

Had a great time.

22 avril 2026
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Réponse : Venture Ashore

Thank you for your kind words and your 5 star review! We’re really glad you had a great time and hope to welcome you back again soon. The Venture Ashore Team

Noté 5 sur 5 étoiles

A great time at Ephesus

I'd just like to share that we had a fantastic trip with Venture Ashore on 28th March.
My wife and I were very pleasantly surprised to find that we had a private SUV for the duration of the trip to Ephesus.
Our tour guide was called Pinaar and she was highly trained and thoroughly pleasant throughout. She went to painstaking lengths to make sure that we had the best experience possible and that we were fully informed on every detail.
Pinaar was very friendly and helpful. We had such a lovely time with her, that day. I'm sure that was enhanced because we were on a trip that was tailored just for us.
I will certainly highly recommend Venture Ashore in future. That was the best sort of excursion because of the exclusivity and because of the wonderful guide we had.

Thank you so much, Pinaar, and thank you to Venture Assure.

Regards,

Marcus and Patricia James

28 mars 2026
Avis spontané
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Réponse : Venture Ashore

Dear Marcus and Patricia,

Thank you so much for your wonderful feedback. We’re delighted to hear that your trip to Ephesus was such a memorable experience.

It’s especially great to know that the private SUV and tailored nature of the excursion made your day feel even more special. We’re very proud of our guides, and your kind words about Pinaar will mean a lot to her, she truly goes above and beyond to ensure every guest has an enriching and enjoyable visit.

We’re thrilled that you felt so well looked after and that the experience stood out as one of your best excursions. Your recommendation means a great deal to us.

We hope to welcome you again on another adventure in the future!

Warm regards, The Venture Ashore Team

Noté 5 sur 5 étoiles

Multiple Excursions for large group

Olivia really took care of my group of veterans. Each excursion was perfect for our group. The one that really stood out was out Ruins tour in Costa Maya. One of my clients was really worried about "extra shopping" stops along the way. That never happened and my clients had a great time. All the excursions were with the best quality of service. Will use again

1 avril 2026
Avis spontané
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Réponse : Venture Ashore

Thank you so much for your kind words, Olivia will be delighted!

We are especially glad to hear that the Costa Maya ruins tour stood out and that everything met your expectations, particularly avoiding those unwanted shopping stops. We always aim to create seamless, high-quality experiences tailored to each group, so it means a lot to know your clients had such a great time.

Our groups team and Olivia would be absolutely delighted to assist you again in the future. Thank you for trusting us with your group’s excursions!

Noté 4 sur 5 étoiles

Great Value and experience

Our tour director was fantastic and the tour was informative. The rubs and chicken from captain”s was delicious. We especially liked the Topper’s Rum Distillery tour and got to meet Topper himself. The only thing that we did not get that was on the description was the two alcoholic drinks at Captain’s Ribs & Chicken. I had a few clients ask me about that and we never could get an answer from the server. Overall a great experience!!

7 mars 2026
Avis spontané
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Réponse : Venture Ashore

We’re delighted to hear that you had a great experience overall and that you enjoyed the tour. It’s wonderful to know your tour director made such a positive impression, and that you particularly enjoyed the visit to Topper’s Rum Distillery, meeting Topper himself is certainly a memorable highlight! We’re also pleased that you enjoyed the food at Captain’s Ribs and Chicken.
We will be raising this with our local partners to ensure that inclusions are communicated clearly and delivered as advertised moving forward.

Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you again in the future.

Noté 1 sur 5 étoiles

Dumped in Barbados-not returned to ship

The tour in Barbados was nothing as described. I complained at the time and was issued an immediate refund. The company contacted the tour company while we were on the tour who promptly left us on the beach and didn’t return to take us back to the ship. Despite a “return to ship guarantee” Venture Assure are refusing to pay the 30 dollar taxi fare back to the ship. It certainly would not have been cheaper for them to fly us to the next island, which makes me wonder who regulates them and wether the return to ship guarantee is genuine.

12 mars 2026
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Réponse : Venture Ashore

Dear S Beech,

Thank you for your feedback, and we’re sorry to hear that parts of your experience in Barbados didn’t meet expectations.

As noted, we issued a full refund at the time of your complaint, as we always aim to resolve concerns as quickly as possible.

We would also like to clarify that the tour driver did return to the agreed meeting point and was waiting to collect you. However, we understand that you had already arranged a taxi back to the port at approximately 2:15pm, ahead of your ship’s 5:00pm departure. The port is located around 7 minutes from the beach club, allowing ample time to return comfortably.

Our Return to Ship Guarantee is designed to protect guests in the unlikely event that a delay on tour results in a missed departure. While this situation did not fall within those terms, we would like to reassure you that we have never had a guest miss their cruise as a result of one of our tours.

We do, however, take your feedback seriously and are reviewing this with our local partner to ensure service standards are maintained.

Noté 5 sur 5 étoiles

Overwhelmingly fantastic experience!

I had an overwhelmingly fantastic experience with Venture Ashore and recommend them highly! From start to finish, everything was handled with professionalism, care, and impressive attention to detail.

The staff truly stood out—they were knowledgeable, helpful, and incredibly responsive throughout the entire process. Any questions I had were answered promptly, and I always felt well-supported. A special mention to Olivia, who made the booking process completely seamless and stress-free. Her efficiency and clear communication set the tone for what turned out to be an exceptional experience.

The guides were absolutely outstanding. They were not only highly knowledgeable but also engaging and personable, making each tour both informative and genuinely enjoyable. You could tell they were passionate about what they do, which made a big difference in the overall experience.

Everything was extremely well-organized, especially the transportation and tour arrangements. Timing was smooth, logistics were handled flawlessly, and I never once felt rushed or confused. It’s clear that Venture Ashore takes pride in delivering a well-executed and efficient service.

Another major highlight was the pricing—Venture Ashore’s excursions were significantly more reasonable than those offered by the cruise lines, without sacrificing quality in any way. It felt like exceptional value for such a high level of service.

Overall, this was a top-tier experience, and I will absolutely be booking with Venture Ashore again for future excursions. If you’re looking for a reliable, organized, and high-quality shore excursion company, this is the one to choose.

9 novembre 2025
Avis spontané
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Réponse : Venture Ashore

Dear Renee
Thank you so much for your wonderful review, we’re absolutely delighted to hear about your experience!

It’s fantastic to know that everything ran smoothly from start to finish and that you felt well supported throughout. Our team works hard to provide a seamless and stress-free booking process, so your kind words mean a great deal.

A special thank you as well for recognising Olivia, she’ll be thrilled to hear your feedback. We’re also so pleased that your guides made such a positive impression and helped bring your tours to life.

We take great pride in delivering well-organised excursions that offer both exceptional quality and value, so it’s incredibly rewarding to hear that reflected in your experience.

We truly appreciate your recommendation and look forward to welcoming you again on another adventure in the future!

Noté 5 sur 5 étoiles

Very proffesional

Very proffesional. Great trips. We got back to the ship in time.

12 février 2026
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Réponse : Venture Ashore

Thank you for your kind review!

We’re delighted to hear that you enjoyed your excursions and found everything to be professional. It’s also great to know the tours ran smoothly and that you were returned to the ship on time, that’s a guarantee Venture Ashore have to ensure our guests can feel relaxed and enjoy the experience.

We truly appreciate you choosing Venture Ashore and hope to welcome you on another trip in the future!

Noté 1 sur 5 étoiles

Two excursions cancelled 3 weeks before cruise

We booked 2 excursions through Venture Ashore 6 months before our cruise. They cancelled both excursions 3 weeks before the cruise with no explanation. They are still selling both excursions for the dates we had booked. We were left scrambling for new excursions just a few weeks before our cruise. I would not recommend Venture Ashore to anyone.

8 mars 2026
Avis spontané
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Réponse : Venture Ashore

Thank you for your feedback. We’re very sorry to hear that you were disappointed with your experience.

Unfortunately, on rare occasions excursions must be cancelled when the minimum number of participants required to operate the tour is not met. This was the reason your tours were cancelled. While we understand how frustrating this can be, particularly when you have booked well in advance, the decision is made only when it becomes clear that the tour cannot operate as planned.

Whenever this situation occurs, our team always does its best to assist guests by offering alternative excursions or similar options where available. In your case, alternative tours were suggested, although we understand you chose not to take up those options.

We truly regret any inconvenience this situation caused while you were preparing for your cruise. Our goal is always to provide a positive experience for our guests, and we appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Id recommend Venture Ashore excursions

We did several Venture Ashore excursions whilst on a recent cruise from Singapore to India. All of them were different and suited our needs perfectly. We liked being in private cars with a guide. They were all extremely knowledgeable and ensured the trip went smoothly. We were informed before excursion where pick-up would be and we were returned to ship in plenty of time. I would recommend Venture Ashore excursions

3 février 2026
Avis spontané
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Réponse : Venture Ashore

Thank you so much for your kind words!

We’re delighted to hear that your Venture Ashore excursions from Singapore to India were such a great fit for your travel style. Private tours with knowledgeable local guides truly make a difference, and we’re so glad you enjoyed the comfort, flexibility, and personalized experience they provide.

It’s also wonderful to know that the communication and timing met your expectations, ensuring smooth pick-ups and a timely return to your ship is always a top priority for us.

We truly appreciate your recommendation and hope to help you plan many more memorable adventures in the future!

Noté 5 sur 5 étoiles

Excellent Indian Tours; Great Communication

We used Venture Ashore for 3 shore excursions on or recent cruise to Singapore, Thailand and India.
I booked all 3 with Corey, who is based in the U.K., and was extremely quick in her responses and very helpful in getting tours booked. She also helped me book a tour at short notice while we were on board the ship, as I wasn’t able to book online.
We spoke on the phone initially, as one of the tours I wanted was a pick up from the cruise port, a full day Mumbai city tour, with drop off at the airport, so pulled together for us.
All the tours were very enjoyable, with small groups, which is better than the big coach loads you get with the ship organised excursions.
Communication by the tour operators on the ground enforce each tour was excellent, with the operator contacting me via text or WhatsApp to provide collection time and place. The tour guides used were all extremely knowledgeable and geared their tour to the group demographic.
I will definitely use Venture Ashore again on my next cruise/trip.

8 février 2026
Avis spontané
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Réponse : Venture Ashore

Thank you so much for your wonderful review and for choosing Venture Ashore for your recent cruise to Singapore, Thailand and India.

We’re delighted to hear that you enjoyed all three excursions and that the smaller group experience made a real difference compared to larger ship tours. It’s especially great to know that Corey was able to assist you quickly, both in the planning stages and at short notice while you were on board, and that your Mumbai tour arrangements worked smoothly from port pick-up through to airport drop-off.

We work closely with our partners to ensure clear communication and high-quality guiding, so it’s lovely to hear this is recognised.

Thank you again for your kind words. We truly appreciate your support and look forward to helping you plan your next cruise adventure!

Noté 5 sur 5 étoiles

ROATAN Honduras excursions

This review is for our ATV, zip line, sloth, Park, and beach day in Roatan Honduras. First and foremost we had a wonderful guide by the name of Carlos! He’s very friendly and funny. He made the day so enjoyable as we drove to our excursions. He would give us history of the island and his personal take on living there. We would ask for Carlos if get a chance to return! We felt he went above and beyond to make our day great.
Our ATV adventure was so fun. We had both on and off road time. We were there during rainy season so there were a lot of mud puddles to go through! We drove along the coast and stopped to take some beautiful pictures. We went through 2 villages and the people were so friendly. They would make eye contact, smile and wave. We felt very welcomed in the village. The facility had a shower in the bathroom so we were able to rinse off most of our mud before heading off. We had 6 in our group and we had a van to ourselves which was nice. Carlos provided bottled water for us. On our way to the Zip-Line we stopped at a plaza with several shops. We went to coffee demonstration and chocolate making. Both delicious! From there we went to a high point that had a beautiful overlook of the bay with our cruise ship. We were able to take great pictures from up there. This stop also had some local souvenir shops.
Our Zip-Line adventure was a blast. We had 17 platforms with a variety of cable lengths. 2 cable systems that made me feel super safe. Our guides were full of energy and made it a lot of fun. They took photos at a couple of locations as we zipped by. We did by the photo package. Haggle for a good price! The “sloth park” that was next to the zipline was just ok. We heard there was another sloth park that was bigger and had more sloths. The park we visited had one small sloth, 2 macaws, a few deer, Guinea pigs,a peacock, 2 pheasants and a couple of spider monkeys. We were a bit underwhelmed by it. We opted to skip the beach portion because of the weather. It was cloudy, cool, and windy! I recommend you bring cash for shopping and tips. We tipped our ATV guides, our zip-line guides and of course Carlos.

28 janvier 2026
Avis spontané
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Réponse : Venture Ashore

Thank you for your wonderful review! We’re so happy you had a great day and that Carlos made your experience extra special, he truly goes above and beyond. We appreciate your feedback on each activity and your helpful tips for future guests. We hope to welcome you back to Venture Ashore again soon!

Noté 5 sur 5 étoiles

The two tours were fantastic

The two tours were fantastic, and my family really enjoyed the tours.

24 décembre 2025
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Réponse : Venture Ashore

Thank you so much for your review of the shore excursions you took with Venture Ashore, we really appreciate the feedback and we look forward to seeing you again for another amazing experience.

Noté 5 sur 5 étoiles

Group Excursion Planning made easy

I used Venture Ashore to plan several shore excursions for a group of 22. Corey, a fabulous Group Specialist made the whole experience easy by helping me curate the list of excursions and setting up our group's webpage so everyone could go and purchase their excursions individually. She helped me to tailor the excursions to our needs, adjusting times and matching prices for similar excursions from other providers. Not only was setting it up made to be a pleasure but we had a blast, and Corey was sure to follow up with me after the fact to make sure everything went smoothly. We are now setting up excursions for my next two group cruises. I highly recommend.

28 juillet 2025
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Réponse : Venture Ashore

Thank you for your wonderful review Marie. We are so happy that we made your groups vacation to Europe last year on the Norwegian Viva a little more special! And Corey will be so pleased to read this review. We are looking forward to working with your next two groups for 2026 and 2027!

Noté 5 sur 5 étoiles

We had a group of 15 that went to…

We had a group of 15 that went to Greece on a cruise. We booked about 6 tours with Venture Ashore and they were all wonderful. One tour even allowed us to have some extra beach time in one of the ports which was wonderful for our group age 7 to 75. Can't wait to book even more tours on our next adventure to Portugal and Spain.

11 juillet 2025
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Réponse : Venture Ashore

Hello Erin - thank you for your wonderful review of your groups Venture Ashore excursions in Greece. We are so happy we made your groups vacation as best as it could be! We look forward to working with you again soon for Portugal and Spain!

Noté 5 sur 5 étoiles

Batu Caves and Backwater riverboat cruise

Booked 2 trips with Venture Ashore, Batu Caves in Kuala Lumpur and Back water river cruise in Cochin.
Excellent itineraries for both excursions, guides were knowledgable and friendly.
Communications before for meeting points etc were also excellent.

13 novembre 2025
Avis spontané
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Réponse : Venture Ashore

Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed both the Batu Caves excursion in Kuala Lumpur and the Backwater River Cruise in Cochin. It’s great to know that the itineraries met your expectations and that our guides’ knowledge and friendliness made the trips even more memorable. We’re also pleased that our pre-tour communication and meeting point details were clear and helpful. We truly appreciate your support and hope to welcome you on another Venture Ashore excursion in the future!

Noté 5 sur 5 étoiles

Goooooooooooooood

5 décembre 2025
Avis spontané
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Réponse : Venture Ashore

Your kind feedback truly means a lot to our team and motivates us to continue delivering exceptional experiences. We hope to welcome you on another tour in the future.

Thank you again for choosing Venture Ashore.

Noté 5 sur 5 étoiles

Great excursions and a great group specialist

My group's excursions in St. Lucia and Puerto Rico were both amazing! We got to see a lot on the drive around St. Lucia with our funny and knowledgeable guide Lisa, and learning how to make authentic mojitos and mofongo with Chef Sergio was a highlight of the whole trip.

Group specialist Olivia was great to work with. She was always responsive and helpful through the whole booking process.

21 novembre 2025
Avis spontané
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Réponse : Venture Ashore

Thank you so much for your wonderful review! We here at Venture Ashore are thrilled to hear that you had amazing shore excursion experiences in both St. Lucia and Puerto Rico. It’s great to know that Lisa made your St. Lucia tour memorable with her knowledge and humor, and that your cooking class with Chef Sergio became a highlight of your trip!

We truly appreciate your kind words about Olivia as well — she’ll be so happy to hear that her support made your planning and booking experience smooth and enjoyable.

It was our pleasure to be part of your travel experience, and we hope to welcome you and your group on another adventure soon!

Noté 5 sur 5 étoiles

Responsive team

Responsive team. Easy to deal with.

28 novembre 2025
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Réponse : Venture Ashore

Thank you for your 5 star review, our team here at Venture Ashore are so thankful for you taking the time to review our service and we hope to see you again very soon.

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