Vinyl Flooring UK Avis 

274
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Well advertised Purchased herringbone vinyl as thicker than most and price was excellent. Very quick delivery Looks amazing loads of compliments would definitely buy again

Noté 5 sur 5 étoiles

I found a great selection of vinyl flooring, including some wacky options. I shopped around but could not improve on the selection or the prices so I ordered for two rooms, order #V0037268, and they a... Voir plus

Noté 5 sur 5 étoiles

Brilliant service for the limited Packs I ordered and it still come promtly despite My small order and each corner of the lvt was further covered with foam to ensure no broken endges I feel this w... Voir plus

Noté 1 sur 5 étoiles

Ordered flooring but received an email to say it was not in stock with no expected delivery date, so I cancelled 13th June. Cancellation was accepted and Vinyl Flooring UK said they would process a re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

1000s of latest Vinyl flooring designs. Massive Savings with Up To 60% OFF. Guaranteed Best Prices. Free UK Delivery. Easy Return Policy.


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4,5

Excellent

TrustScore 4.5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(274)

88 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service I was after a product i couldn’t get at any off my suppliers and it was dispatched and delivered in a quick and easy process and at a delivery cost that didn’t cost as much as the herringbone flooring I was ordering 👌

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, great prices and they use a delivery company that actually delivers the item. Would definitely use again.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and excellent quality!

Great customer service especially when I emailed about a measurement problem. They messaged me straight away and were really helpful. Delivery was swift and I’m so pleased with the Vinyl. Exactly what I was looking for. Will definitely use this company again and have already recommended to friends and family.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect flooring

Thank you vinyl flooring for delivery our vinyl in perfect condition and on time the flooring is amazing colours perfect for our bathroom and great quality will highly recommend you to family and friends and will defiantly order again thanks again

5 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Good communication

Good communication and delivery time. However delivery was shocking. Advised with a neighbour, as requested, but it was actually left at our front door in the rain

11 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Don't rely on timely delivery.

Called customer services before placing my order, who said delivery would be 5 working days maximum. Placed and paid for order first thing Monday morning and booked fitter for Saturday morning. No sign of delivery on Friday nor any tracking or updates, just random emails stating they have received my order, taken my payment, and nothing else. Finally had update on Friday afternoon stating delivery would definitely be today (Monday 16/02/2026). Called DX to confirm a timescale only to be told that that my order would not be delivered today but tomorrow. Had I not called I would have been none the wiser, I took the day off work on both Friday and Monday for nothing and wasted my time and annual leave. Now received an email stating order will come tomorrow "at my request!!". Absolutely appalling, disgraceful, dishonest & unprofessional behaviour. Will not be ordering from this company again.

16 février 2026
Avis spontané
Logo de Vinyl Flooring UK

Réponse de Vinyl Flooring UK

Hi

Could you please share the order number so that we can investigate it?

Thanks

Noté 5 sur 5 étoiles

Good selection of flooring

Good selection of flooring and easy to use website. The most reasonably priced outlet for the style of flooring that I chose. Delivery was quick and efficient. I’m very happy with my new bathroom floor.

12 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I've brought a product a year ago and…

I've brought a product a year ago and asked to cancel and I have never received my refund.
Klarna blames Vynil Flooring and they blame Klarna and guess who end up being charged? Me.

13 janvier 2025
Avis spontané
Logo de Vinyl Flooring UK

Réponse de Vinyl Flooring UK

HI Amanda,

We have reviewed our records once again and would like to confirm that we have still not received the payment for your order. This was also communicated to you earlier in March. However, to ensure complete clarity and for your satisfaction, we have rechecked our accounts, and there is no record of the payment being credited to us.

If the amount was deducted from your account and you believe it was successfully transferred to us, we kindly request that you share a screenshot or any transaction details for our reference to our email address sales@vinylflooringuk.co.uk so that we may investigate this further.

At this stage, it appears there may be some confusion, or the payment may have been directed to a different company. We truly appreciate your cooperation and look forward to resolving this matter promptly.
Please feel free to reach out if you have any questions or require further assistance.

Kind regards,
Vinyl Flooring UK

Noté 5 sur 5 étoiles

Excellent customer service and product

We ordered our flooring a few weeks back We have laid it this week and realized we had ordered less than we should have. I went back online to order one more box but it had been discontinued. I had to order a similar colour. After I ordered I thought I would email to ask if they had one spare box of our original left by any chance. They emailed me today saying they did have some and they gladly changed my order so they are sending the original flooring to me. Excellent service. Nearly all the floor is down and looks brilliant. They went out of their way to help me.

17 novembre 2025
Avis spontané

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