Viva Lagoon Avis 

Viva Lagoon were a pleasure to deal with from the moment I placed my order. Communication was great from point of purchase online. Would recommend the outside standard lamp.... looks fabulous and expensive, despite being priced very reasonably. thanks for the positive experience.

Excellent customer service. Very refreshing and reassuring to know that there is still a company out there that knows the value and importance of exceptional customer service and who are proactive and invest their time to 'still pick up the phone' to speak with their customers when needed.

Having placed an order for four bar stools, when they arrived (2 days later) one was unfortunately damaged. Immediately Kheira and Emma sent out a replacement stool with no quibbles. Unfortunately, the replacement chair was also received damaged (likely cause, looking at the condition of the box, the delivery company???) so a sixth stool was issued. This finally arrived in perfect condition with extra packaging just to be on the safe side. Never once did I experience any resentment, attitude or negative tone and I was regularly updated on when I would receive my completed order. Nothing was a hassle and both Kheira and Emma communicated immediately, politely and professionally to resolve the problem, as well as keeping me updated on progress via email. Fantastic customer service from a company that still chooses to talk with its customers personally if you have a problem, rather than hinding behind impersonal automated emails. Well done, keep up the good work. I wish everyone at Viva Lagoon the very best of luck for the future. A company that truly values its customers. Very refreshing and reassuring!

Delivery was very quick

Super goods! Great service, goods were well packaged, fast delivery. Gladly again!

Really excellent support from Emma throughout the process of ordering and arranging delivery for our sideboard. Thank you! We're delighted with the piece of furniture - it looks great, really clean lines & a nice look. The information claims it's an easy piece to assemble, and I would not agree with that for anyone who's a beginner! However, once put together, it's solid and of good quality. Overall very pleased.

Sono molto soddisfatta di questa azienda.
Bellissimi articoli di stile. Serietà e spedizioni veloci.

I can't recommend Viva Lagoon highly enough. Emma went above and beyond to source the wallpaper I needed (in a very tight turnaround), keeping me up to date with where the order was at, and also checking in to ensure it was delivered. Just wow. I found them by chance, but I'll be using them again, and again, for sure.

They got my order slightly wrong but their customer service team bent over backwards to put it right. I would particularly like to commend Emma
James

Lovely table - exactly what I was looking for - delivered very quickly by a friendly driver.
The only problem? The screws etc. necessary to put it together were missing! Fortunately a quick call to the very helpful Emma (Emily?) in the office sorted it - they arrived in the post a few days later.

Quality Products Delivered Quickly & Free at a Great Price

I received a lamp but returned it as it wasn’t suitable.
I had to contact customer service to do this . Emma provided excellent service throughout the whole journey. I was very impressed.

Ordered first thing Monday AM and received on the wednesday, last minute present for a colleague so very pleased.

Website is unclear I thought it was a 2 day delivery time, possibly not? and it wasn't clear from the tracking when it was likely to arrive

Good service, good price Thanks

The communication was great. Items delivered earlier than initially estimated. Very good service !

5 stars
Quality product
Excellent service

Great communication all along. Speedy and efficient delivery.
The item is as described and I love it so much I’ve ordered another. Again received prompt communication about my order status.

Easy ordering, regular contact about pre order.

I received my beautiful Newgarden Lola 110 Lamp and I am really happy with it. It is seating beautifully on my patio.
Thank you Viva Lagoon for the great service.