Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Steph gave me a great deal on a new phone, trade in bonus was fantastic. Wouldn't have known about it. Thanks Steph from your favourite customer.
L'entreprise a répondu
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Voir plus
L'entreprise a répondu
After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Aberdeen Bon Accord
Écrit par l'entreprise
Coordonnées de contact
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Royaume-Uni
4,6
Excellent
399 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Great service
Steven was very informative and helpful with my new phone upgrade. Very happy with service thank you
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
We appreciate you taking the time to leave us this lovely review and are so happy to hear that you received such great support with your phone upgrade!
Thanks,
Vodafone Social Media Team
Great customer service from Dolapo
Great customer service from Dolapo, sorted my phone and service promptly :)
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
We're happy to hear that your phone and services were resolved quickly. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today. Always have a laugh and great service. Fantastic employee
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dolapo was very patient
Dolapo was very patient, and was such a lovely gentleman to deal with. Great customer service there!
1 septembre 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Aberdeen Bon Accord
We're happy to hear that you had a supportive experience. We appreciate the lovely feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Almestica,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was very helpful managed to…
Christina was very helpful managed to upgrade to a new phone quickly. Very friendly and welcoming.
7 août 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Hayley,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
iPhone 16 pro
Got served by Melissa on Tuesday. Was extremely helpful and sorted my new phone with ease. excellent service.
29 juillet 2025
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very positive experience
Cristina and Steven were friendly, knowledge and very helpful, efficient and professional. They answered all my questions and got me precisely the account and service I wanted. It made for a very positive experience, and made me glad I went with Vodafone.
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Glenn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Paul
Excellent service from Paul. Explained everything perfectly with minimum fuss. Will definitely recommend Vodafone Aberdeen to my friends.
30 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Graham
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Agata,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in the shop and was greeted by…
Came in the shop and was greeted by Jack/Tom. Great experiance picking up my new phone. The lads have been very helpful.
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Lidio,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana and Dolapo were very helpful with…
Ana and Dolapo were very helpful with sorting my new phone when my last one died a death. They even gave me helpful advice about trying to retrieve lost pics etc. Exellent service.
21 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Murray,
Thanks for the lovely review and fantastic support for our team members.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana sorted us out with a smile
Ana sorted us out with a smile, asked what was wrong and fixed our faulty sim within minutes and Allso saved us money with changing our plan.
20 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Mr & mrs Brindle,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Score gone Zero at Experian, Transunion, Equifax because of Vodafone!
Unfortunately after dozens of calls, infinity chats, horrible service provided, trying to cancel a service that never has been delivered, fooled with a device and sim card sold as (BROADBAND), then after told that it was a data sim only, the device is not a broadband! Anyways now with a beautiful debit that caused all my score gone at Equifax, Transunion and Experian! Thanks Vodafone for being one of the most horrible providers in the UK. Everybody moved from Vodafone here at home after accompanying our Internet drama with zero support and all excuses that all the services was running ok while we had months of horrible services and an internet that never worked. Also dragged all of my friends from it and we never had problems anymore. Today We moved for a real fiber and never had the problem, and the best is: Cheapest price than Vodafone. If you are reading this now, please be aware that you will be running out of service at some point! Transferring the Sim for a dual Simcard phone you can see who is the best provider. Promised finalising the contract without charging anymore, and the surprise is now a beautiful extra debit for cancelling a contract. The provider is not good and the client pays the bills! Well Think well before entering, otherwise you will pay for what you will never get it.
1 janvier 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Alyson,
I apologize for the issues you've been experiencing. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I suggest contacting the teams by calling 191 or 0333 304 0191. You can also reach them through Live Chat here: vodafone.uk/2LCJiTm.
If you would like to raise this as an official complaint and have already spoken to the Broadband Teams but have not received the resolution you were looking for, please chat with my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Steph was absolutely amazing today
Steph was absolutely amazing today, hbb was cancelled and Steph went above and beyond to get this sorted. Thank you so much and for the great laugh also
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a bundle from them and still I…
I bought a bundle from them and still I didn't get an confirmation.
Scam
They're providing me customer service.
22 juin 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey. So we can have a better look into this for you and provide a better customer service you should be getting please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Was in your store in paisley yes
Was in your store in paisley, was having problems with my mobile phone and wasn't treated very nice with the 2 men in the store one was the manager who didn't help me and ended up telling me off you pop very rude I am a 75 year old lady and this was very upsetting, they both need a lesson in customer services.
20 juin 2025
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hi Anges. We're sorry to see you haven't had the service you deserve. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Aberdeen Bon Accord
Hi Remus. Thank you for your review for Max. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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