Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Voir plus
L'entreprise a répondu
2 County Square, TN23 1YA Ashford, GB
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Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Voir plus
L'entreprise a répondu
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... Voir plus
L'entreprise a répondu
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three. His customer service was excellent in porting our numbers back to Vodafone.... Voir plus
L'entreprise a répondu
I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.
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Écrit par l'entreprise
2 County Square, TN23 1YA, Ashford, Royaume-Uni
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I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

Réponse de Vodafone UK - Ashford
Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.

Réponse de Vodafone UK - Ashford
Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.

Réponse de Vodafone UK - Ashford
Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!

Réponse de Vodafone UK - Ashford
I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.
A weight has been lifted from my shoulders.
Thank you Owen 😊

Réponse de Vodafone UK - Ashford
Emma was fantastic today in sorting out an issue I had with my account. Superb service.

Réponse de Vodafone UK - Ashford
Emma was very nice and was very helpful

Réponse de Vodafone UK - Ashford
Matt has been a wonderful help & we’re back on track now. Thank you so much

Réponse de Vodafone UK - Ashford
Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

Réponse de Vodafone UK - Ashford
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

Réponse de Vodafone UK - Ashford
Brilliant customer service by Owen. Solved my query.

Réponse de Vodafone UK - Ashford
Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

Réponse de Vodafone UK - Ashford
Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

Réponse de Vodafone UK - Ashford
Alex was able to help with a few problems on my phone. Very helpful!

Réponse de Vodafone UK - Ashford
Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

Réponse de Vodafone UK - Ashford
Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

Réponse de Vodafone UK - Ashford
Owen was fabulous, very helpful and very patient great customer service

Réponse de Vodafone UK - Ashford
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.
Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.
It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

Réponse de Vodafone UK - Ashford
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

Réponse de Vodafone UK - Ashford
Owen was a great help with helping organize a new contract

Réponse de Vodafone UK - Ashford
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