Vodafone UK - Ashford Avis 

256
•
TrustScore 5 sur 5

4,9

2 County Square, TN23 1YA Ashford, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 County Square, TN23 1YA, Ashford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(256)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Matt was extremely helpful and patient…

Matt was extremely helpful and patient explaining and saved me money on all plans Sn assett to company I am a long term customer of 30 years plus

17 mars 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Pamela,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service in Vodafone Ashford…

Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.

15 mars 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen in the Ashford store was extremely…

Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.

7 mars 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Visit

Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.

5 mars 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Jensen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem. Matt Ashford sorted Thanks.

Had couple problems that was "bugging" me ( no pun ).

Matt @ Ashford sorted them quickly with a smile.

Thank you Matt.

Dennis Marsh

26 février 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Dennis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen from the Ashford Kent branch

Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen

25 février 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Ebony,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen Was very friendly

Owen Was very friendly, very helpful and was not pushy

17 février 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey George,
 
Thanks for the lovely review and fantastic support for Owen
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was good very helpful and sorted…

Owen was good very helpful and sorted everything out for me

3 février 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey RACHAEL,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was excellent patient and…

Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.

17 janvier 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Mokey,

Thanks for the lovely review and fantastic support for Matt .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Harry !

Excellent service from Harry !

30 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good cuatomer service from the…

Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.

22 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Mr. Udayan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was extremely helpful with the…

Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.

22 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Frances,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful with my service…

Harry was very helpful with my service problem will be back to buy more

21 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Magdalena,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry in Ashford Awesome

I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry

21 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Sandra,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry is a great member of the team

Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!

20 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Cady,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was knowledgeable and very…

Harry was knowledgeable and very polite.
Great service 5* thank you

20 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt’s service was brilliant

Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!

29 novembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex went above and beyond and took…

Alex went above and beyond and took customer service to an extra level.
I couldn’t speak highly enough of our experience today.

15 novembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was very friendly and informative

Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen

8 novembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are glad you found the information helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Unfortunately lost my phone

Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.

8 novembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hi. We're sorry to hear about the loss of your phone. We're happy that the process of getting a new one was made easy for you with detailed explanations. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus