28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
2 County Square, TN23 1YA Ashford, GB
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
L'entreprise a répondu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus
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Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
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2 County Square, TN23 1YA, Ashford, Royaume-Uni
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Matt was extremely helpful and patient explaining and saved me money on all plans Sn assett to company I am a long term customer of 30 years plus

Réponse de Vodafone UK - Ashford
Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.

Réponse de Vodafone UK - Ashford
Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.

Réponse de Vodafone UK - Ashford
Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.

Réponse de Vodafone UK - Ashford
Had couple problems that was "bugging" me ( no pun ).
Matt @ Ashford sorted them quickly with a smile.
Thank you Matt.
Dennis Marsh

Réponse de Vodafone UK - Ashford
Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen

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Owen Was very friendly, very helpful and was not pushy

Réponse de Vodafone UK - Ashford
Owen was good very helpful and sorted everything out for me

Réponse de Vodafone UK - Ashford
Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.

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Réponse de Vodafone UK - Ashford
Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.

Réponse de Vodafone UK - Ashford
Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.

Réponse de Vodafone UK - Ashford
Harry was very helpful with my service problem will be back to buy more

Réponse de Vodafone UK - Ashford
I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry

Réponse de Vodafone UK - Ashford
Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!

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Harry was knowledgeable and very polite.
Great service 5* thank you

Réponse de Vodafone UK - Ashford
Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!

Réponse de Vodafone UK - Ashford
Alex went above and beyond and took customer service to an extra level.
I couldn’t speak highly enough of our experience today.

Réponse de Vodafone UK - Ashford
Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen

Réponse de Vodafone UK - Ashford
Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.

Réponse de Vodafone UK - Ashford
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