28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
2 County Square, TN23 1YA Ashford, GB
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
L'entreprise a répondu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus
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Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
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Écrit par l'entreprise
2 County Square, TN23 1YA, Ashford, Royaume-Uni
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Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

Réponse de Vodafone UK - Ashford
Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford
We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

Réponse de Vodafone UK - Ashford
Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

Réponse de Vodafone UK - Ashford
Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

Réponse de Vodafone UK - Ashford
Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

Réponse de Vodafone UK - Ashford
Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

Réponse de Vodafone UK - Ashford
Customer service was amazing ! Maria was excellent and highly recommend her !

Réponse de Vodafone UK - Ashford
Brilliant customer service from Maria at the Ashford branch

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford
We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

Réponse de Vodafone UK - Ashford
Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

Réponse de Vodafone UK - Ashford
Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

Réponse de Vodafone UK - Ashford
María in the Ashford store was so helpful- she answered all my questions and helped set me up with the right tariff for my needs.

Réponse de Vodafone UK - Ashford
Great service great product

Réponse de Vodafone UK - Ashford
Joe is an awesome sales advisor, very helpful

Réponse de Vodafone UK - Ashford
It has been my good luck to visit Vodafone Ashford Kent on 2 consecutive days to purchase a New phone. Alex was the assistant I Saw and he was extremely patient with me as I tend to bel a techno phobe. Without his professional attention to detail I would probably not have purchased a new phone.well done Alex!!!!!

Réponse de Vodafone UK - Ashford
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