Calum and Thomas were extremely helpful and very informative, everything was explained and the process was quick and easy... Will contine to recommend Vodafone to family and friends
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... Voir plus
L'entreprise a répondu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Voir plus
L'entreprise a répondu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Ballymena
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Royaume-Uni
4,9
Excellent
131 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Amazing customer service provided
Amazing customer service provided, dealt with any concerns and explained the process of upgrading and trade ins in great detail. Really happy with the service received
21 mai 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful manager
Very helpful manager, really happy with the service he provided. Asset to the company!
21 mai 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent. Definitely would recommend and would come in to store rather than online in future. Dave and Peter were fab.
16 mai 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Lisa,
Thanks for the lovely review and fantastic support for Dave and Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredible Staff
Ben and Peter were incredibly helpful as I was switching from a Samsung to Apple and explained all of the sim plans and helped me decide which was best for me.
13 mai 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Maddie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ballymena
Hey Emma,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service!!
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Maurice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ballymena
Hey Richard,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ballymena
Hey Linda
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Peter was fantastic today when myself and son went in to upgrade. He was very helpful and provided a great service! Probably the best service we have ever had as a Vodafone customer. He had a great sense of humour which also made our visit great.
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Shelly,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was very helpfully and kind sorting…
Ben was very helpfully and kind sorting out my upgrade to the new pixel and helping bring down my spend for my other contracts on the account.
31 mars 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Alan,
We truly appreciate your wonderful review and the incredible support you've shown for Ben.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Excellent Service
First time visiting Vodafone and have been a loyal EE customer for many years. Dealt with a chap named Ben who was very knowledgeable and made me feel very welcome. Ben was very up to date with the latest tech and spent the time to make sure I fully understood everything.
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Neil,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Ballymena
Peter at Vodafone Ballymena was fantastic in giving us great advice for our budget.
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Julie,
Thank you for your review for Peter. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks,
Vodafone Social Media team
Great service
Peter explained everything to us so we understood the process. He couldn’t have been more helpful.
Not like the Vodafone representative we spoke to on the phone 2 weeks previously.
21 février 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Your representative Peter was very…
Your representative Peter was very helpful and very knowledgeable
21 février 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey John,
Thanks for letting us know what an amazing job John did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very knowledgeable
Very knowledgeable, went out of his way to assist myself and parents with both phone and boardband. Great service.
21 février 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Answered my question amazingly
3 février 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Brian. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As always an excellent service with…
As always an excellent service with very helpful and polite staff
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Michael,
Thanks for taking your time to leave this review, for us. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Peter served me
Peter served me , he was very informative and no question was unanswered, Peter is very polite and really cared about queries and my budget, thoroughly enjoyable experience and I would recommend my friends and family to come into the ballymena branch, Peter is a real asset to your business
23 janvier 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Mrs Firma,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Made my change over from o2 really easy
Made my change over from o2 really easy
5 janvier 2025
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Charlie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thanks Ben!
Thanks Ben at Vodafone Ballymena for a smooth transition when trading my old phone in for a new device. His help was greatly appreciated today.
17 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Erin. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.