Calum and Thomas were extremely helpful and very informative, everything was explained and the process was quick and easy... Will contine to recommend Vodafone to family and friends
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would just like to say a massive thank u to Ciaran from Vodafone in Ballymena, ciaran sorted me out with a brand new pro max Apple iPhone 17 and his customer service was triple 1st class. I also kno... Voir plus
L'entreprise a répondu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Voir plus
L'entreprise a répondu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Ballymena
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Royaume-Uni
4,9
Excellent
131 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Very helpful staff
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hello, Ro,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic detailed and relevant advice
Fantastic detailed and relevant advice, giving complete picture of all the pros and cons of all the different options - helped making my choice straightforward.
6 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Mark,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful Vodafone staff!
Peter was very helpful and explained everything in enough detail!
4 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Michael,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable on the…
Very helpful and knowledgeable on the plans and devices
29 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Ciaran,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ballymena
Hi Jonathan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The employees were understanding
The employees were understanding, calm under pressure and always putting the customers first during the black friday sale.
29 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Thanks for the five star feedback, Philip. It's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brook was a fantastic help to us she…
Brook was a fantastic help to us she knew exactly what she was doing at every stage, glad I went to the shop
22 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Masterclass in Customer Service: Peter, the Heart of Vodafone
My experience with Vodafone was exceptional. Peter, the employee assisting me, demonstrated both deep knowledge of his role and genuine care in addressing my needs during the visit. His understanding extended beyond the products and offers; he also showed remarkable consideration for my personal circumstances. Peter was informative and patient, ensuring that every question I had was answered thoroughly. Overall, my expectations were not only met but exceeded, and I am extremely satisfied with the quality of customer service I received.
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Kay Jay,
This is lovely feedback for Peter. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always a wonderful service at the…
Always a wonderful service at the Ballymena store, had an issue with my phone today and all the team at the store were so helpful, particularly Ben and Kinga. I've been with Vodafone for years and will remain due to their great customer service.
17 août 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff. Sorted any issues or questions I had, and got a brilliant deal as well. Would highly recommend.
17 août 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hey Shaun,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ballymena
Thanks for your feedback Oliver 😊
All the best, The Vodafone Social Media Team
peter was great and help me with all my…
peter was great and help me with all my upgrades and homebroand
1 août 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Razvan,
Thanks for reviewing and sharing this feedback for Peter.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben is fantastic
31 juillet 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Charmaine,
Thanks for taking your time to leave this review for Ben. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Ballymena
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
We had a brilliant experience served by…
We had a brilliant experience served by Benjamin who was very helpful and patient sorting my mother's phone, 5 star customer service today, will definitely be back, thank you.
23 mai 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Aine,
This is amazing feedback for Benjamin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Kinda has been so helpful and give us the best information
Kinga has been so helpful and gave the best information and advice. We were a crazy family of 4 and she was so understanding and connected so well with us all
13 mai 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Sarah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brooke was very helpful today
Brooke was very helpful today. Went out of her way to meet my needs.
10 mai 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Thanks for your awesome review Emma. It's great to see Brooke was able to get to get everything sorted for you yesterday.
Thanks again, The Vodafone Social Media Team
Brooke was fantastic she helped with…
Brooke was fantastic she helped with everything I needed
30 avril 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi John,
We're delighted to hear this! Thanks for taking the time to share this great feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
What can we say …Peter the great!!!!
What can we say ….. Peter in Fairhill Vodafone helped us so much, he went above and beyond and sorted our problems. Everything is up and running because of his expertise. So helpful & really can’t thank him enough. ⭐️⭐️⭐️⭐️⭐️
29 avril 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Roberta,
It's great to hear about your recent experience and feedback for Peter. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Whole team were very helpful and gave a…
Whole team were very helpful and gave a good service
21 mars 2024
Avis spontané
Réponse de Vodafone UK - Ballymena
Hi Aaron,
Thanks for taking your time to leave this review for our store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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