Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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Lisez les avis des autres
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Voir plus
L'entreprise a répondu
Emma was really helpful helping me get a new phone. Kurtis had tonnes of knowledge about what the samsung phones do that i didnt know
L'entreprise a répondu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bangor (Wales)
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Deniol Centre, LL57 1NW, Bangor, Royaume-Uni
4,9
Excellent
252 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
both Guy and Ben we're very helpful and…
both Guy and Ben we're very helpful and made buing a phone and getting a contract really easy!
4 mai 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Draig,
Thanks so much for taking the time to share this great feedback! Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Convinced
I came in to Vodafone and was looking to leave due to some issues with the network etc. but Lauren not only convinced me to stay, but gave me a great deal which helped me out so much. She is truly an asset to the store and the company! Bravo
29 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Caleb. Thank you for your glowing review for Lauren. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caio was extremely thorough and…
Caio was extremely thorough and helpful. Great to be able to go through everything in Welsh!
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Walis,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Caio was training Guy and they did my…
Caio was training Guy and they did my broadband renewal
Good experience
25 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Alan,
Thanks for this great feedback! We're so glad you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Caio and Guy did my broadband and sims.
Caio and Guy did my broadband and sims.
Good job
25 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Alan,
Thanks for sharing this great feedback with us! We're so glad you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Came in for a new contract!
Came in for a new contract!! Theo was very helpful and gave us a 5* service. A great asset to the company. Brilliant salesman!
21 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Cara,
It's great to hear about your recent experience and your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Bangor Deiniol Centre
Theo was brilliant, professional and calm.
He understood what I needed, went through my needs and even explored additional products which I suited my needs.
He wasn’t pushy or rude, and only wanted to help and was understanding if my visit did not end with a sale.
I did end up upgrading my contract with Theo and he even managed to save me money, informing me that I am able to come back later on in the year if I did change my mind about a new phone.
Theo is by far an outstanding example of what Vodadone offers and I certainly be returning to see himself and his lovely colleagues who were all so accommodating.
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Mr P,
This is a great review for Theo. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful and informative staff member…
Helpful and informative staff member Caio
12 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Nichola,
Thanks for the great feedback for Caio. It's really appreciated.
Thanks again, Vodafone Social Media Team
Réponse de Vodafone UK - Bangor (Wales)
Hey there Carys,
Thank you for your review! We're delighted you had such a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Most helpful staff / Problem sorted
After a very bad experience with another provider, decided (as previous customers) to return to Vodafone for our mobiles and discovered we could get a great deal by transferring our broadband, TV and landline to Vodafone also. Ben was most helpful in taking us through the quite lengthy process in a cheery manner and explaining each step as our service was being set up. We were asked to return the following day when Rhiannon, the manager, would be able to complete the transfer and hopefully everything would be up and running within a few days. Have been customers of this store for many years and always received excellent service. Would highly recommend this store and Vodafone. Many thanks Ben and Rhiannon!
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey there,
Thanks so much for taking the time to leave such a great review regarding your experience in store. We're so glad you managed to get everything sorted efficiently.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from James really…
Excellent service from James really pleasant no problems very informative and very friendly but professional
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Carole,
Thanks for this great review regarding your experience with James.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Darren in Bangor helped with a…
Darren in Bangor helped with a longstanding issue signing in for a much needed app. resolved by sorting out default Web browser. many thanks, happy customer.
8 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Sara,
It's great to hear about your recent experience, and feedback for Darren. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caio the Assistant Manager helped me…
Caio the Assistant Manager helped me renew my SIMO after explaining 3G cutoff.
5 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Laurwena,
Thanks for the lovely review and fantastic support for Caio.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Caio top drawer service (Vodafone Bangor)
Caio was the representative that served us at Vodafone store today the service provided was top drawer he was extremely helpful professional polite and friendly. Excellent!
3 mars 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Gwyndaf. Thank you for your review for Caio. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bangor (Wales)
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I work for a business partnership and…
I work for a business partnership and wanted to resolve some matters with the account. I was greeted by Caio and Darren. They were both very helpful and polite and sorted out three mobiles that were on account which has saved the business money.
15 février 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey there Rebecca,
Thanks so much for this great review! We're so glad you had such a positive experience with Caio and Darren.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I have received exceptional service…
I have received exceptional service from Bangor Vodafone in helping me set up my new phone. Ben went above and beyond in assisting me and I just wish there were more companies like this who genuinely care about their customers and not just making a profit.
1 février 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Joanne,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Called at Bangor Gwynedd Vodafone…
Called at Bangor Gwynedd Vodafone store, to sort out 2 Gigacubes. Assistant manager Caio was over and beyond . Can't thank him enough for sorting a potential difficult situation . Great job 😊
30 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awesome team in Bangor
Awesome team in Bangor, very knowledgable, friendly and nothing too much trouble!
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Caio was helpful with Broadband offer…
Caio was helpful with Broadband offer and SIM renewal
18 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi John,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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