Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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Lisez les avis des autres
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Voir plus
L'entreprise a répondu
Emma was really helpful helping me get a new phone. Kurtis had tonnes of knowledge about what the samsung phones do that i didnt know
L'entreprise a répondu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bangor (Wales)
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Deniol Centre, LL57 1NW, Bangor, Royaume-Uni
4,9
Excellent
248 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I went into Vodafone to join their…
I went into Vodafone to join their network and was served by Lauren she was brilliant. Lovely lady and made an effort to have a conversation with you
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Megan,
It's great to hear about your recent experience and feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren review
Bought broadband from Lauren. She was efficient and didn’t make me feel pressured. A real credit to the company!
30 août 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great customer service
Great customer service. Explained and went through everything thoroughly. Lauren was very helpful and I appreciate the effort she went in to serving me. No complaints :)
23 août 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Cal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dion has been an absolute star who…
Dion has been an absolute star who understands the importance of customer service, Dion is a credit to Vodaphone. Have been a senior manager in Retail and I would welcome Dion in a team with me anything.
21 août 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hello Michael,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Dion.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, brilliant customer service from Lauren. Credit to the company
8 août 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie Rawle from Bangor store in North…
Millie Rawle from Bangor store in North Wales was so lovely and bubbly and helped me set up a new contract aswell as moving my phone number over. She is a credit to yout store.
2 août 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren
Lauren was super helpful, I came in regarding the news app not loading on my phone and she not only fixed it, but sorted me out a great broadband deal and upgraded me with a “together” discount, workers like this are why I will always go into store
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Thomas, It's really great to see Lauren was able to get your issues sorted, find you a great deal and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
Millie
Millie, was very helpful and explained every stage, she was very patient given the request, thankyou very much Millie
21 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Excellent service by both Lauren and…
Excellent service by both Lauren and Guy.
13 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Alun,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lauren (Vodafone Bangor)
She was very kind and informative and was able to help us set up a contract that was better than what we originally had planned.
12 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Dan,
Thanks for sharing this great feedback regarding your experience with Lauren.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Rhiannon led millie professional…
Rhiannon led millie professional through my customer needs. Fantastic, friendly and efficient service.
7 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Hayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Staff are friendly and helpful
Staff are friendly and helpful. Millie and Lauren have helped me switch to Vodafone seamlessly. They got me the best deal I could get for what I was looking for and it was so quick I was in and out without a hassle.
25 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Komi,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thankyou for your help with my new…
Thankyou Lauren for your help with my new phone and contract. The experience today with very informative and helpful.
26 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi, Susan,
It's great to hear about your positive experience with Lauren. We appreciate you taking the time to review and share your feedback with us, and we hope you enjoy your new phone!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Came into store today to have help…
Came into store today to have help setting up my new phone and Darren was nothing but amazing in helping setting it up and getting my accounts back on the new phone
20 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Lisa,
Thanks for your 5-star review for Darren. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience with Mr. Dion
Great experience with Mr. Dion. Well mannered professional, Great communication and client handling. Best of luck for his near future career. God bless him.
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Prattay,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dion was very helpful
Dion was very helpful. All round great service and very friendly.
Thank you!
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Jack,
It's great to hear about your recent experience and feedback for Dion. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff
Friendly staff, everything explained in detail. Dion in the bangor store gave the best customer service possible and made the whole transaction an enjoyable experience.
15 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Jamie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lauren explained the whole process and…
Lauren explained the whole process and saved me money. Brilliant customer service.
12 juin 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Teresa,
This is lovely feedback for Lauren and to hear you've saved money. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Big thank you to Theo
Big thank you to Theo, he had finished his shift, but stayed on to try and resolve our problem.
25 mai 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Wayne. Thank you for your review for Theo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was very helpful and the…
Lauren was very helpful and the explanation was very helpful, excellent.
7 mai 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Melanie. Thank you for your review for Lauren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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