Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Deniol Centre, LL57 1NW Bangor, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Voir plus
L'entreprise a répondu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
L'entreprise a répondu
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bangor (Wales)
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Deniol Centre, LL57 1NW, Bangor, Royaume-Uni
4,9
Excellent
248 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
First rate service
First rate service, Haitham was particularly helpful .He went over and above his duties helping me with a truly difficult problem with my phone. Glad Haitian got everything tip top. Claire
6 février 2026
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Claire,
Thank you so much for your wonderful review and the amazing support you’ve shown for Haitham —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very satisfied
I was very satisfied with my results as they were dealt with promptly.
One of the staff called Teigen was very experienced and courteous and helped me with the problem I had.
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Salimali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I can’t begin to say thank you so much…
I can’t begin to say thank you so much to Nathan for helping me so very kind and patient setting up my new iPad and transferring all data, such a lovely young man thank you 🙏
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Michelle,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hats off to a consummate professional!
We called in on Vodaphone’s Bangor branch and were dealt with by the wonderful Haitham, whose explanations, clarifications and endless patience were exemplary. I was attempting to obtain what I considered to be a better deal from Vodaphone, as I was seriously considering switching to another provider. However, half an hour listening to this very professional employee convinced me to stay, albeit to negotiate a cheaper contract.
Hats off to Haitham - he’s a treasure!
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Marianne,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good customer service-shop was very…
Good customer service-shop was very busy so probably took a little bit longer
30 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Phillip
Excellent service from Phillip. Very patient in dealing with my brother and myself in relation to getting him a new phone. Would highly recommend Phillip and the staff at Bangor
30 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Diana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adviser was very knowledgeable and…
Adviser was very knowledgeable and helpful,his name is Haitham
14 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Jonathan,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at the bangor store!
I was recently very disappointed and upset following a visit to the Llandudno branch, and I was made to feel inadequate and frustrated by the individual who didn't even attempt to help. So I came into bangor the next day and popped into the Vodafone store and I was helped by a lovely gentleman called Nathan, he went above and beyond for me, and I came away from this interaction feeling very supported and upbeat!
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Staff were amazing but the system needs…
Staff were amazing but the system needs a massive upgrade! Haitham was so switched on and very helpful..
please upgrade as it took a long time waiting for the system to upload each section!
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Mr. Thomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Haitham was incredibly polite and…
Haitham was incredibly polite and helpful, he talked me through every step and made the process much easier than it would’ve been if I had done it myself
30 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Nia,
Thanks for the lovely review and fantastic support for Haitham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan Waller was fantastic
Nathan Waller was fantastic. So patient ss i am a dificult customer. So glad hr was able to step in and sort all the confusion. Thanks so much!!!!!
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Evans,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store today and was served by…
Came into store today and was served by Emma , I only had a brief issue but she was so reassuring, helpful and lovely, an asset to the team !
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Lauren,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was brilliant at assisting me…
Nathan was brilliant at assisting me with my query, he was very helpful and understanding. Great experience at this Vodafone store!
12 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Nathan helped me receive some of my…
Nathan helped me receive some of my lost data on my phone and I'm very thankful
21 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nathan was very efficient
Nathan helped me out very efficiently. He actively listened all my problems and requests and sorted out everything for me, therefore I’m a very happy customer.
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Emma was very helpful and knowledgeable…
Emma was very helpful and knowledgeable and also friendly whilst helping me purchase a new phone. Thank you so much for your help!
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent friendly customer service who…
Excellent friendly customer service who took time listened and didn’t feel pressured into a contract
Just really honest advice and top service.
Lauren and Nathan dealt with myself but added a second phone for my partner with a really good deal.
27 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Scott,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren and Nathan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in to store needing assistance…
Came in to store needing assistance with my vodafone app and Lauren was extremely helpful
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Joan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull staff in store
Very helpfull staff in store, sorted out our query plus upgraded account to benefit us. Was served Lauren along side Maisie who was learning on her first day.
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The lady that helped me ( Emma ) was…
The lady that helped me ( Emma ) was fantastic and friendly and helped me get the best deal.
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.