Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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Lisez les avis des autres
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Voir plus
L'entreprise a répondu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
L'entreprise a répondu
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bangor (Wales)
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Deniol Centre, LL57 1NW, Bangor, Royaume-Uni
4,9
Excellent
248 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Honest and no sales talk .
13 août 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Ian,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor, North Wales Vodafone store - fabulous staff!
Lauren, who served us was absolutely amazing - so very helpful, patient and extremely kind and polite. The other staff were equally as lovely. It’s the best customer service experience I have ever had
4 août 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Elliw,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren and emma were amazing and very…
Lauren and emma were amazing and very helpful
14 août 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff very friendly and helpful
Staff very friendly and helpful. Nothing was too hard for them to solve. Would definitely recommend the bangor store. Lauren was so carrying.
13 août 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor store.
Bangor store.
Nathan was brilliant. Customer service was brilliant in a store with failing internet connection. Please reward and show him appreciation. Dedication 100%.
25 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Glesni,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma looked after us would recommend…
Emma looked after us would recommend anytime!
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Calvin,
Thank you for your review. It's always lovely to read such nice Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma was very helpful and had great…
Emma was very helpful and had great knowledge
15 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Naomi,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was very helpful and friendly!
Lauren was approachable and also friendly with good customer service. She made my son feel calm as he is autistic and gets overwhelmed easily. He was enjoying the crisps Lauren gave him. Lauren was very helpful with what we wanted yesterday 11.7.2025 around 1pm. Bangor Wales (Vodafone).
11 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Casey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
LAUREN at Bangor LL57 1NW is outstanding.
I was greeted warmly by the staff in Vodafone in Bangor, Wales on 11/07/2025 at around 1pm. I asked about a dongle which I have no clue about. LAUREN took me to the counter and explained to me what deals they have. LAUREN was very knowledgeable, extremely bubbly and just an all round lovely person. I now have a dongle that is suitable for my devices on the go. LAUREN is a credit to your company.
11 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren made my experience amazing she…
Lauren made my experience amazing she managed to lower my bill and put me on an unlimited data sim plus she managed to fix my phone that wouldn’t turn back on. I suffer from anxiety too but she made me feel at ease.
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Jake,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was very helpful in the Vodafone…
Nathan was very helpful in the Vodafone Bangor store! Very patient and very polite, also spoke Welsh, which is a bonus!
17 juin 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Gareth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren
Lauren
Patient - bubbly- knowledgeable - helpful - friendly and an excellent employee for you guys! Thank you
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Lorraine.
We appreciate your wonderful review and highlighting the fantastic support provided. We're happy to hear about your positive experience.
Thanks,
Vodafone Social Media Team
Lies lies lies!!!!
Visited Vodafone store in Bangor yesterday to up grade my sim only deal' was told that i could cancel within 2 wks if required" found exact same deal elsewhere for half the price saving me £108. Per annum! Was back at the store just 30 min later after purchase to find totally different reception!! Was told to ring voda myself if i want to cancel" Was then told from a more senior member of staff that if I purchase the same deal elsewhere that I would have a new number having to go through all my contacts inc GP to try put me off cancelling! What a load of lies!!! Sad that these tactics are used just to generate a sale!!! Beware go elsewhere!!!!
31 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Ken,
We sincerely apologize for the problems you're facing with Vodafone contract. This is not the experience we strive to provide, and we regret any frustration it has caused. We take this issue very seriously and address it internally to ensure it does not happen.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Lauren is a star!…
Lauren is a star and an absolute credit to your store. Although the process of replacing my lost phone wasn’t as straightforward as I’d hoped (taking a lot longer than it should), none of this was Lauren’s fault. She is very knowledgeable and explained everything so even I could understand!
Thanks again,
Pete.
25 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Milly assisted us with patience and…
Milly assisted us with patience and professionalism that it very rarely experienced today.
Have only positive feedback.
24 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - Leon was very knowledgeable and had a very good understanding of our needs.
Couldn’t do enough to help us!
16 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Joseph,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service at the Bangor store
Fantastic service at the Bangor store from Leon, he was so helpful and sorted our new phones and contracts
12 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped me lots
Leon helped show me how to use qr scanners and delete apps for them
12 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Ieuan,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was great
Leon was truely helpful
He helped us with everything we needed and was smiling all the way throu
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma and Lauren amazing staff
Emma and Lauren, amazing staff, knowledgeable, friendly and extremely polite. Went out of their way to help with our issues. We can't thank them enough for their service.
1 mai 2025
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Enid,
Thanks for the lovely review and fantastic support for Emma and Lauren. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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