Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Deniol Centre, LL57 1NW Bangor, GB
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Lisez les avis des autres
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Voir plus
L'entreprise a répondu
Emma was really helpful helping me get a new phone. Kurtis had tonnes of knowledge about what the samsung phones do that i didnt know
L'entreprise a répondu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bangor (Wales)
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Deniol Centre, LL57 1NW, Bangor, Royaume-Uni
4,9
Excellent
248 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Millie was brilliant
Millie was brilliant! She was so helpful and didn’t give up with the problem i was having with my phone and sorted it! Thank you Millie! X
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Jones,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Millie was able to sort the device issue out for you.
Thanks,
The Vodafone Social Media Team
Leon helped me transfer all of my data…
Leon helped me transfer all of my data onto my new phone, excellent service
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Ron,
Thanks for your review for Leon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lauren was extremely helpful
Lauren was extremely helpful, very polite and professional, thankyou!
17 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Nicholas,
Thanks for your review for Lauren. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Leon is an asset to the store
Leon is an asset to the store, even at the end of his shift his customer service was fantastic. He went above and beyond to try to help find a contract that would suit me (after a negative call with 191) and had great knowledge of the phone I was interested in. Diolch
12 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Angharad,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problem Solver
Lovely girl named Lauren looked after me, I have had a difficult time recently with the customer service over the phone but when I went in store Lauren was there to help me with what I wanted to do and made this loyal customer feel appreciated, need more like her!
11 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Marv,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly experience from Leon
Great friendly experience from Leon, had an excellent deal on an iphone 16 pro and a samsung tablet included in the deal. Will be coming back if needed in the future
12 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and Leon and congrats on the new phone and tablet.
Thanks,
The Vodafone Social Media Team
Came in to get an upgrade
Came in to get an upgrade and Darren was more then amazing at getting me my new phone set up and all my stuff transfered from the old phone
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hello, Dewi,
It's great to hear that you received a 5 star service from Darren! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Leon was very helpful
Leon was very helpful, signed me up. Talked through everything and was friendly and helpful- please give a reward!! :)
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Tina,
This is lovely feedback for Leon. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Millie was kind compassionate and so…
Millie was kind compassionate and so understanding such a lovely experience
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Helen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Millie was just fantastic and a great…
Millie was just fantastic and a great asset to Vodafone
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Another successful follow up visit
Another successful follow up visit to the Bangor shop after technical problems. Again staff were warm friendly helpful and sorted the problem in no time at all. This time it was Ben and he couldn't have been better ! Well done all. Excellent customer care skills and technical support.
1 octobre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for taking the time to leave us a 5 star review and feedback! We're glad you had such a positive experience with us in the Bangor store.
Thanks,
The Vodafone Social Media Team
Excellent customer care and technical support.
Excellent customer care and technical support. Millie and Guy at the Bangor shop couldn't have been more helpful. Warm cheerful patient and managed to come up with a solution to the problem.
29 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Nonn,
Thank you for your review and feedback for Millie and Guy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and the team were lovely and super…
Leon and the team were lovely and super helpful
27 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon a Darren were wonderful
Leon a Darren were wonderful, was a very pleasant experience especially since they speak Welsh
25 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Ceinwen,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saved my life
Saved my life! So helpfull and knowledgeable - got my emails back for me when no one else could help Thank you so much Darren made my week !⭐️😀⭐️😀⭐️😀⭐️
25 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Denise,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leon and millie were brilliant
Leon and millie were brilliant, leon dropped our monthly bills down by about £7 a month which is exactly what we needed
24 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Iris. Thank you for your review for both Leon and Millie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, very helpful in getting broadband throughout the house. Thank you!
23 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Sam. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Millie very helpful
21 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Az,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon and Millie
Leon and Millie were both very helpful. Clear explanations and options available.
The store could improve their own broadband speed. Both
21 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hey Anwen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon showed us how to fix all of our…
Leon showed us how to fix all of our issues and helped us re sign into my emails and the vodafone app
19 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bangor (Wales)
Hi Margaret,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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