My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Voir plus
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Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Voir plus
L'entreprise a répondu
Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... Voir plus
L'entreprise a répondu
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Voir plus
L'entreprise a répondu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Voir plus
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Écrit par l'entreprise
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Royaume-Uni
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Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked me through security questions and that was it. Thank you Vodafone for making it so simple and have a lovely customer advisor called Jasmine.

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Jack was very friendly and knolagable, and efficient, very pleased with my experience today

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I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to get it fixed. She was so calm and friendly and got it all sorted....I do not look forward to changing phones but am so pleased I did

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Jack was absolutely great had to update broadband. Then had to deal with address and name change very patient with me

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Fab service again today from Jack. Couldn’t have been more helpful helped me to get a new phone but also upgraded another sim so I pay less and get more :)

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Cameron Barnstaple store was amazing. Went above and beyond!

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Jack was very helpful and gave great service , very pleased and he sorted out our problems with ease

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Jack was efficient and extremely helpful today. Would recommend.

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Jack was brilliant today. Helped me to get a new phone and checked to see if he could reduce the price of my other numbers on my contract.

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Upgraded 2 family phones and Cameron gave great service, took the time to find the best possible deals and explain all the options available

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Jacks service was amazing really helpful young lad

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Absolutely lovely & kind support.. everything I needed was done in a few minutes with a nice chat in between
Amazing support thank you Lily

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Jack was very friendly and a good listener and very effective and a great chat :)

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Lily was excellent, very professional and really helpful.

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Jack great service and superfrindly and great smile on his face, 10/10 would recommend Vodafone Barnstaple

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Jack gave excellent service today in store today , would recommend

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Jack was really helpful, sorted everything we needed out quickly.
Really knowledgeable and found us the best deal he could.
Really happy

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Jacks service today was incredible definitely recommend

Réponse de Vodafone UK - Barnstaple
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