Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement1 Commercial Road, RG21 7LJ Bournemouth, GB
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Lisez les avis des autres
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Voir plus
L'entreprise a répondu
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Voir plus
L'entreprise a répondu
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Basingstoke
Écrit par l'entreprise
Coordonnées de contact
1 Commercial Road, RG21 7LJ, Bournemouth, Royaume-Uni
5,0
Excellent
283 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Jane Vodafone Basingstoke
Jane did my upgrade, really helpful thank you
1 décembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Gaynor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was so helpful today i really…
James was so helpful today i really appreciate his help.
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lauren
Lauren has been great help to me and my kids today. Gave me best deal possible after going though all the different options.
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi. We're happy to hear that you and your children had such a positive experience. We appreciate you taking the time to share your feedback, and we're so glad we could help you find the best options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob from Basingstoke was amazing
Jacob from Basingstoke was amazing, so polite and helpful. A credit to the store, keep up the good work. X
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi. We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and polite. We appreciate your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was extremely helpful
Luke was extremely helpful, knowledge and resolved an issue and happily assisted me with an upgrade! Great customer service
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi. We're happy to hear that the issue was resolved and you were assisted with an upgrade. We really appreciate the wonderful feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Upgrade with Matt
Very helpful upgrade process with Matt, happy with the new phones provided and pay monthly prices - makes it so much easier to do in store with him! Would come back for help again! Thanks Matt :)
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mark and his team were really nice and…
Mark and his team were really nice and helpful
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Peter for your help moving my…
Thank you Peter for your help moving my number from Lebara
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jane in Basingstoke
Jane is very welcoming and polite can't do enough for you luvly asset to vodafone
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi. We appreciate your positive feedback! We're happy to hear that you found our team member to be welcoming and helpful. It's great to know you had a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to get my grandparents phones…
I came in to get my grandparents phones sorted with them as they were having trouble and we got helped by Matthew who was very kind and helpful and there to answer any questions they might have, which was very nice of him as there was a few. I would recommend Matthew for anyone in needing help as he was very kind and easy to talk to.
31 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Peter has been very helpful and…
Peter has been very helpful and brilliant helping us switch to Vodafone broadband and save money on my SIM only
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jane was very helpful and helpful
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Diane,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jane was great
Jane was great, efficient and informative. Also listened to what we needed
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark and his assistant Lauren were…
Mark and his assistant Lauren were absolhrrlt brilliant and helped save me money on my monthly bill. Thank you so much for such friendly service
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey William,
Thanks for the lovely review and fantastic support for Mark and Lauren .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I had Lauren help me with joining up to…
I had Lauren help me with joining up to Vodafone very helpful to find the best deal suited to me
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
James
James, was friendly and professional at all times. He gave a complete breakdown on my plan and in doing so saved me money. Obvious asset to the store.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ashley was very helpful today…
Ashley was very helpful today appreciate her advice and help with my contract
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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