Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
L'entreprise a répondu
Établissement
Changer d'établissement1 Commercial Road, RG21 7LJ Bournemouth, GB
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Lisez les avis des autres
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
L'entreprise a répondu
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
L'entreprise a répondu
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Basingstoke
Écrit par l'entreprise
Coordonnées de contact
1 Commercial Road, RG21 7LJ, Bournemouth, Royaume-Uni
5,0
Excellent
297 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Thank you Peter for your help moving my…
Thank you Peter for your help moving my number from Lebara
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jane in Basingstoke
Jane is very welcoming and polite can't do enough for you luvly asset to vodafone
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi. We appreciate your positive feedback! We're happy to hear that you found our team member to be welcoming and helpful. It's great to know you had a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to get my grandparents phones…
I came in to get my grandparents phones sorted with them as they were having trouble and we got helped by Matthew who was very kind and helpful and there to answer any questions they might have, which was very nice of him as there was a few. I would recommend Matthew for anyone in needing help as he was very kind and easy to talk to.
31 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Peter has been very helpful and…
Peter has been very helpful and brilliant helping us switch to Vodafone broadband and save money on my SIM only
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jane was very helpful and helpful
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Diane,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jane was great
Jane was great, efficient and informative. Also listened to what we needed
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark and his assistant Lauren were…
Mark and his assistant Lauren were absolhrrlt brilliant and helped save me money on my monthly bill. Thank you so much for such friendly service
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey William,
Thanks for the lovely review and fantastic support for Mark and Lauren .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I had Lauren help me with joining up to…
I had Lauren help me with joining up to Vodafone very helpful to find the best deal suited to me
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
James
James, was friendly and professional at all times. He gave a complete breakdown on my plan and in doing so saved me money. Obvious asset to the store.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ashley was very helpful today…
Ashley was very helpful today appreciate her advice and help with my contract
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lauren was super helpful and friendly
Lauren was super helpful and friendly, got my collection sorted and she sent me a £5 accessory voucher as a thank you
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Jonathan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly user friendly experience
Incredibly user friendly experience, Luke at the Basingstoke branch was amazing. Very clear and transparent.
30 septembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
Hey Sammy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a pleasure to deal with Lauren…
It was a pleasure to deal with Lauren and I was really satisfied with the service I got for my home broadband upgrade. Lauren was friendly and personable.
18 septembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy with the service from Jacob
Happy with the service from Jacob, very honest!
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi Mick. Thank you for your review for Jacob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great personal service the lady that…
Great personal service. Lauren the lady that served me was really helpful and so friendly nothing was too much trouble for her
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hi Malcolm. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was incredible helpful and had…
Ashley was incredible helpful and had brilliant customer service. It’s so refreshing to deal with someone who is beaming with enthusiasm and happy in their job.
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad you received incredible and helpful customer service.
Thanks,
Vodafone Social Media Team
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