We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
The sales assitant Nowshire was exceptional. Went in as my contract was ending. I was going to switch to another provider but decided to renew in no small part to a member of your staff.
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
L'entreprise a répondu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Voir plus
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Écrit par l'entreprise
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
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Was in the store at Birkenhead to get a new phone, Laura was so helpful and went out of her way to help with transfer of info to my new phone. Thank you.

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Excellent friendly knowledgeable service by Matt.
Fast service!

Réponse de Vodafone UK - Birkenhead
Nowshin was great and very helpful explaining all the questions and I had great customer experience. Also very positive attitude. She was great so thanks Nowshin

Réponse de Vodafone UK - Birkenhead
The sales assitant Nowshire was exceptional. Went in as my contract was ending. I was going to switch to another provider but decided to renew in no small part to a member of your staff.

Réponse de Vodafone UK - Birkenhead
A very good support help and guidance. Fantastic support. Very understanding about what I needed as a result I got the perfect service. Thank you

Réponse de Vodafone UK - Birkenhead
Went to the Vodafone store to get help with my phone. Nowshin helped me remove the apps causing the issues and fixed it for me. Appreciate it.

Réponse de Vodafone UK - Birkenhead
Great service and helpful information

Réponse de Vodafone UK - Birkenhead
Went in for a sim replacement and spoke to Laura who helped me get a better deal on my SIM card she is a credit to the Vodafone store.

Réponse de Vodafone UK - Birkenhead
Thank you Laura for helping me upgrade my phone, and home broadband. Always a great help.

Réponse de Vodafone UK - Birkenhead
I have met Laura on a few occasions she is always very helpful polite and at ease very professional at her job a credit to your company very pleased she helped me again today.

Réponse de Vodafone UK - Birkenhead
I am happy with the service. Got my new phone today and Nowshin helped me set it up as well. Thank you

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazing and sorted everything out, he was knowledgeable and took time to look at options for us. The team in the store were all busy too with customers back to back and maintained excellent customer service throughout. Great store with amazing staff.

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Shaz was grateful.very patient knowledgeable .

Réponse de Vodafone UK - Birkenhead
Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.

Réponse de Vodafone UK - Birkenhead
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