Vodafone UK - Birkenhead Avis 

352
•
TrustScore 5 sur 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(352)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This was my first time in the Vodafone…

This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Great service from Laura

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful!

Thomas was very helpful. Sorted out new contracts for phones and broadband and got great prices.

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Claire,

Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matthew is very smart and attentive

Matthew is very smart and attentive. He got us a great deal for our home broadband. I'm very satisfied with my visit to Vodafone.

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey David,

Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mathew is very articulate and…

Mathew is very articulate and perceptive. He was able to accurately identify the problem I was having and clearly explain what the solution was. I couldn't be any happier with my visit to Vodafone Birkinhead today.

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey David,

Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

the best boy in the store

the best boy in the store

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Perneş,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was extremely helpful and sorted…

Matt was extremely helpful and sorted my sim swap
Great customer service

20 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Eileen,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was excellent

Beth was excellent, really helpful, patient with me. Really good customer service.

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Bronwyn,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Matt.

Excellent service from Matt.
New broadband... New phone contract... supplied 😀

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey PhilRitchie,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I came your shop

Today I came your shop. In Birkenhead to meet will Dylan what a lovely man helped me so much and I am more than grateful I look forward to my time with Vodafone

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Williams,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

thanks tom great service

thanks Tom. your advice was brilliant pleasure to be served by you. saved money and got a better contract.😊😊😊

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Charlie,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful Staff

The staff were so helpful and we would recommend them.

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was extremely helpful

Thomas was extremely helpful. I’d had so many issues with broadband and my phone contract with EE and he fixed everything and guided me through purchasing a brand new phone contract.

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan

Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.

3 mai 2026
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Julie,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan was brilliant

Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan was amazing and helped us with…

Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed

4 mai 2026
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom in the Birkenhead store was amazing…

Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Kristy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was great help lovely fella got me…

Matt was great help lovely fella got me a great deal thankful for all his help

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Daniel,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely customer service from matt thank…

Lovely customer service from matt thank you

2 mai 2026
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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