Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Voir plus
L'entreprise a répondu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Voir plus
L'entreprise a répondu
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
L'entreprise a répondu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
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Écrit par l'entreprise
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
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Great customer service, bill was reduced, while getting a better BB speed.

Réponse de Vodafone UK - Birkenhead
Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️

Réponse de Vodafone UK - Birkenhead
1st class lady laura who dealt very effectively with all my queries and orders

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service

Réponse de Vodafone UK - Birkenhead
hari was very friendly and explained everything well

Réponse de Vodafone UK - Birkenhead
Hari was very well informed and explained everything thorougly

Réponse de Vodafone UK - Birkenhead
Hari was highly professional and patiently explained the process to me

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.

Réponse de Vodafone UK - Birkenhead
Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari

Réponse de Vodafone UK - Birkenhead
Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

Réponse de Vodafone UK - Birkenhead
Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

Réponse de Vodafone UK - Birkenhead
i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

Réponse de Vodafone UK - Birkenhead
Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

Réponse de Vodafone UK - Birkenhead
Really knowledgable & friend Young chap called Dylan.

Réponse de Vodafone UK - Birkenhead
Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

Réponse de Vodafone UK - Birkenhead
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