Vodafone UK - Birkenhead Avis 

354
•
TrustScore 5 sur 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus

L'entreprise a répondu


À propos de l'entreprise


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

354 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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5,0

Tous les avis

(354)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service, bill was reduced, while getting a better BB speed.

18 août 2025
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Every time I come to Vodafone store the…

Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Liliya,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura ,Hari , Tom, Dylan and John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

1st class lady laura who dealt very…

1st class lady laura who dealt very effectively with all my queries and orders

11 août 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Ken,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and polite with Laura

Very helpful

11 août 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful assistant called Laura

The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Jan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

Hari was very informative and polite in the Birkenhead shop

3 août 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey John,

Thanks for the lovely review and fantastic support for *AGENT NAME*.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hari the man Very good excellent…

Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Ameenuddin,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

hari was very friendly and explained…

hari was very friendly and explained everything well

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Anya,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Contract upgrade

Hari was very well informed and explained everything thorougly

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Reynold, ​

Thanks for the lovely review and fantastic support for Hari. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Data swap between phones

Hari was highly professional and patiently explained the process to me

25 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Geraldin, ​

Thanks for the lovely review and fantastic support for Hari. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Laura service was great

Great Laura service was great

24 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Ruth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan assisted me in Birkenhead…

Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hari was so patient and understanding…

Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Mrs. Walsh,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hari providing a 5 star service!

Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

21 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Shaun,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan at the Birkenhead Branch of…

Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

15 juillet 2025
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

TOM IS THE BEST! :)

i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Fiona,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

6 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Abigail,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted my problem out quick and easy

4 juillet 2025
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Scott,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really knowledgable & friend Young chap…

Really knowledgable & friend Young chap called Dylan.

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Mel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hari

Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hi Elizabeth,

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

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