Vodafone UK - Braintree Avis 

179
•
TrustScore 5 sur 5

4,9

28 George Yard, CM7 1RB Braintree, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jamie was extremely professional, understanding, determined to fix the problem and he did. I had left Vodafone last November after 40 years with them. I went to EE and had a nightmare. They fre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service in store. Jamie was very knowledgeable, friendly and helpful. Would definitely recommend this store to anyone wanting a new mobile phone or broadband.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jamie in the Braintree store was amazing, made me feel relaxed and explained everything in English and did not make me feel silly that I am a technophobe

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 28 George Yard, CM7 1RB, Braintree, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(179)

42 962 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Today’s experience was a dream compared…

Today’s experience was a dream compared to yesterday’s incompetent member of staff. The staff member was so helpful, polite upgraded my dad’s phone without any problem. Staff member was Jamie he is the best. Thank you Jamie.

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Amanda ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Efficient

Efficient, friendly service from Jamie that was very helpful

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie

Jamie, very friendly..very helpful..useful information given! Thank you Jamie !

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Darren,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan staff member

Ryan was extremely helpful when I came in to sort out getting a new iphone. I have been a Vodafone customer for years and never had an issue. He was super friendly and made the whole thing efficient and easy to understand.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Madison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was very happy with the service

I was very happy with the service and Jamie is very polite and helpful.
Thank you

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Zulal,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan gave me a grsat deal on my sim

Ryan gave me a grsat deal on my sim

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Rose,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan

Ryan. Good man, really helpful.

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Graham,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was so helpful with sorting my…

Ryan was so helpful with sorting my phone for me, got the issue sorted in under 10 minutes, thank you so much :)

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Issey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a small issue with a new SIM card…

Had a small issue with a new SIM card we got in the week, came in to see Ryan and he got it sorted in a matter of minutes. Great service as always

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Max,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade of phone

Ryan from the braintree store was very helpful and informative. Went through all of my options and what the costs would be. Upgraded for a new phone with a trade in. All in all great customer experience!

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brisk and satisfactory

Brisk and satisfactory. Sorted out good new sim only contract

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi. We're happy to hear that you found our service brisk and satisfactory. We appreciate you choosing us for your new SIM-only contract. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was really helpful and very…

Jamie was really helpful and very informative. Would definitely recommend.

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi. We're happy to hear that you found our team member helpful and informative! We appreciate you recommending us and thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

Jamie was very helpful

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi. We're happy to hear that the assistance was helpful. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Ryan who was lovely and…

I was served by Ryan who was lovely and very helpful! Great personality, very informative and completed all the tasks I need doing quick and efficiently.

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was very helpful and informative…

Jamie was very helpful and informative was a great experience inside the shop

4 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan really helped me out today in…

Ryan really helped me out today in store and gave me a better sim

11 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was superb

7 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

head ryan dealing with my new phone…

head ryan dealing with my new phone contract. 10/10 very polite, very explanatory. can’t fault the whole exper

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Paul,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was friendly

Ryan was friendly, helpful and managed to significantly reduce monthly costs

3 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan did an amazing job for me and my…

Ryan did an amazing job for me and my dad

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Nicola,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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