Vodafone UK - Brent Cross Avis 

272
•
TrustScore 5 sur 5

4,8

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(272)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sham was extremely helpful setting up…

Sham was extremely helpful setting up my eSIM and WiFi delivery. I had multiple issues and concerns that he was able to help with. Great customer service.

19 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Zach,

Thanks for the lovely review and fantastic support for Sham.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the store today regarding an…

I visited the store today regarding an issue with a phone I collected the previous day, Daresh was very understanding and helped with returning and ordering a new device for me. Fantastic customer service thank you!

19 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nizam explained everything very well…

Nizam explained everything very well and helped me get a new contract and was very patient

18 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Lisca,

Thanks for the lovely review and fantastic support for Nizam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ravi help us today service was 5 star…

Ravi help us today service was 5 star and he help me with my contract tidied up for me

13 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Taner,
Thanks for the lovely review and fantastic support for Ravi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was looking to upgrade my phone today…

I was looking to upgrade my phone today being my birthday.
A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too.

What a great guy with lots of patience and knowledge including technical support too.
Thank you so much Darsh!

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hi! We really appreciate the feedback and are so glad you had a great birthday experience with your new phone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Fantastic service and a wonderful…

Fantastic service and a wonderful environment. Definitely coming here for all of my future Vodafone inquiries!

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

This is fantastic to hear! We really appreciate your positive feedback and are so glad you received such great customer service. We look forward to assisting you with all your future inquiries.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

This is an amazing experience

This is an amazing experience
Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Helena. This is really lovely to hear, thanks for the review! We're so glad you had such a positive experience with our team.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Deise was fantastic

Deise was fantastic! She helped me get my new phone ordered, then kindly and patiently helped me get the new one setup a few days later when it was delieved to the store.
Wonderful service
Heeeeey Macarena! ❤️

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Sam,

Thanks for the lovely review and fantastic support for Deise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very attentive and professional

Very attentive and professional, pleasant to deal with Seyon

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Carl,

Thanks for the lovely review and fantastic support for Seyon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very bad service

Very bad service. Brent Cross. It was 25 July. The lady who worked was very rude. She didn't like to help me.

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hi Margarita. We're sorry to see you've not received the service we expect from one of our stores.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Noté 5 sur 5 étoiles

The staff has been absolutely amazing

The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vodafone and so far I am impressed.

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Chloe. This is fantastic to hear! We really appreciate you sharing your positive first experience with us. We're so glad our team was able to provide such supportive and welcoming service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Great Help from Malai!

It was very efficient and thoroughly helpful! The employee Malai was very nice and gave me all the assistance I needed and it was a great experience.

27 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Sang,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would never think that I would say…

I would never think that I would say that I am soooo happy being with Vodafone. The Brent Cross branch is the best. Sham helped me sooo much as I am really bad with phones. Super friendly. Great service, knows what he is doing his colleague Syed is also very friendly and helpful. I am so glad I have my phone insurance with Vodafone, too. It is great to just walk in and get help with a smile.

26 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Sabine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brent x Vodafone

Thank you so
much Cristina and Darsh at Brent X Location.
Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulness and assistance shown to me. They were both 5 stars!!!!

27 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Chantal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you again Muna!

Muna was really helpful and provided with support when I didn’t know what to do! Great customer service and made me feel as though I was in great hands! Thanks so much!

25 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Lola,

Thanks for the lovely review and fantastic support for Muna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service and knowledgeable…

Amazing service and knowledgeable person
Christina was very helpful,polite and her patience was amazing

25 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Hutanu,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chirag was great and managed my request…

Chirag was great and managed my request promptly. Excellent service

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Jinisha,

Thanks for the lovely review and fantastic support for Chirag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Huge thank you to Ravi at Vodafone…

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options to make sure I made the right choice, making a real difference in my visit. Excellent customer care!

23 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Che,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nizam was very patient and helpful…

Nizam was very patient and helpful really patient and helped me receive my SIM card back.

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Ali,

Thanks for the lovely review and fantastic support for Nizam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jason was phenomenal today!

Jason was phenomenal today. He gave me HBB & Simo. Was as smooth as anything. Lovely bloke. Top man

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Mahendra,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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