I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... Voir plus
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Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... Voir plus
L'entreprise a répondu
The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... Voir plus
L'entreprise a répondu
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus
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Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus
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Écrit par l'entreprise
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni
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Réponse de Vodafone UK - Brent Cross

Réponse de Vodafone UK - Brent Cross
Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!

Réponse de Vodafone UK - Brent Cross
Mr Seyon in Brent Cross give us a good costumer service.

Réponse de Vodafone UK - Brent Cross
I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.

Réponse de Vodafone UK - Brent Cross
Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!

Réponse de Vodafone UK - Brent Cross
Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.

Réponse de Vodafone UK - Brent Cross
Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

Réponse de Vodafone UK - Brent Cross
We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.
Going to Brent Cross was a breath of common sense and fresh air with excellent service.
They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.
Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.
They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.
He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.
Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

Réponse de Vodafone UK - Brent Cross
Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch

Réponse de Vodafone UK - Brent Cross
Deise was really amazing really good experience in brent cross!

Réponse de Vodafone UK - Brent Cross
I was assisted by Robert in the Brent Cross branch who was very helpful and polite in would highly recommend anyone who wants to visa Vodafone store should go to the one in Brent Cross shopping centre

Réponse de Vodafone UK - Brent Cross
Anna was so helpful sorting out my new contract

Réponse de Vodafone UK - Brent Cross
Deise was amazing. Brent Cross gives an amazing customer experience and has a great atmosphere

Réponse de Vodafone UK - Brent Cross
amazing service from sham and syed the managers thanm you both!

Réponse de Vodafone UK - Brent Cross
Amazing experience at Vodafone Brent Cross by Denise. Will be returning for all my services when due.

Réponse de Vodafone UK - Brent Cross
My experience with Vodafone in Brent Cross today was extraordinary. Ms. Deise treated me with utmost respect and understanding. She solved enquiry promptly and kept me on as a valued customer. Ms. Deise is an asset to your Company. Thank you Simone Galia

Réponse de Vodafone UK - Brent Cross
Syed the store manager was excellent he helped me to resolve all my issues today in the Brenr Cross shop.
Thank you Syed

Réponse de Vodafone UK - Brent Cross
Went back into my local Vodafone store in Brent Cross to do my upgrade again after 2 years. Manager Pamir and team were great, very attentive and had a great laugh with the team. Pamir explained all the t&c’s in detail and offered a deal that could not be rejected. Thank you for your great service!

Réponse de Vodafone UK - Brent Cross
great customer service, great clear communication and professionalism, Ravi is a great guy and helped a-lot choosing best plan.

Réponse de Vodafone UK - Brent Cross
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