Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
L'entreprise a répondu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Voir plus
L'entreprise a répondu
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Brighton
Écrit par l'entreprise
Coordonnées de contact
Unit 16, Churchill Square, BN1 2TB, Brighton, Royaume-Uni
4,8
Excellent
185 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I constantly have to switch off and on…
I constantly have to switch off and on to get data coverage in Brighton. Useless.
16 avril 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Yusuf,
We understand how important it is to have the best possible conection. Please enter your postcode onto our Network Status Checker here: http://vodafone.uk/nsc - It will show what coverage to expect where you are.
If it's showing a better expected signal than what you're getting and no known faults or maintenance, then please reach out to my team on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - X (formally twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Exceptional service
Exceptional service, with merit and pleasant reception.
Very grateful for the friendly approach.
3 avril 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was exceptionally helpful 🙃
23 mars 2024
Avis spontané
Réponse de Vodafone UK - Brighton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful in discussion of…
Really helpful in discussion of devices, contracts, pricing for the best deal for me. Highly recommend.
6 mars 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi S Williams,
Thanks for your 5-star review for our Brighton store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jay took lots of rouble and didn't make…
Jay took lots of rouble and didn't make me feel I was being a nuisance asking questions.
20 février 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Prue,
Thanks for your review for Jay. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan made our experience painless and…
Jordan made our experience painless and was thorough in walking us through our options. We are now considering taking out broadband with Vodafone when we move to our new home ! Thanks
11 février 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Ella,
Thank you for this great feedback! We're really glad you had a positive experience with Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Jordan was a fantastic help and sorted…
Jordan was a fantastic help and sorted out my daughter’s technical issue. Polite helpful and very personable
10 février 2024
Avis spontané
Réponse de Vodafone UK - Brighton
I'm sorry to hear your daughter was suffering problems with her phone, but I'm glad to see Jordan was able to resolve it for her.
Thanks, The Vodafone Social Media team
Problem solvers - no 1 team
Team took time to find a deal for my wife whilst solving a connectivity issues with my I watch, which hasn’t functioned at all , over two years.
Confident that whole issue will be recorded so that I can claim back fees for service that I haven’t used.
And a happy team Gari and Lari
2 février 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Richard,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Nat at the Brighton…
Great service from Nat at the Brighton Churchill Square Branch
13 janvier 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Jane,
Thank you for taking the time to leave us a great review, it's much appreciated. We're so happy to hear that Nat provided a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and very helpful service from…
Friendly and very helpful service from Nat. Recognised me from years ago - very pleasant experience.
I would recommend this store to everyone.
9 janvier 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Mr Nial Dunlea,
Thanks for your 5-star review for Nat. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gary shop manager was excellent
Gary shop manager was excellent. Went above and beyond to help me with my new contract.
Great individual service and very pleased with the outcome.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Dave,
Thanks for this review for Gary. We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brighton Store - Nick, Nat and Ollie were amazing
Nick, Nat and Ollie were all superb in helping make the selection of phone to upgrade to, and the upgrade process itself as seamless and straightforward as possible.
Well done to all these individuals for making the experience very much customer first. I can't recommend this store enough.
30 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon was amazing and very helpful.
30 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Abbie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brought 3 phone here in Brighton
Brought 3 phone here in Brighton. Deacon was amazing.
30 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon helped my mum get her new iPhone…
Deacon helped my mum get her new iPhone pro Max. Was patient and guided both of us through everything. Top guy!!
21 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Ron,
Thanks for letting us know what an amazing job Deacon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Ben A
Fantastic service from Ben A, the assistant manager in the Brighton Churchill centre store, he was super helpful, explained all the options and helped us choose the best plan. Thank you so much Ben!
2 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was a great help in transitioning…
Ben was a great help in transitioning from my pre paid sim to a plan and helped me through each of the steps. Very easy experience!
1 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Courtney,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was great at advising us best…
Ben was great at advising us best options
1 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Samantha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A1 service highly recommend
20 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben was very nice,polite and…
Ben was very nice,polite and knowledgeable and sorted everything I needed
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Pauline,
It's great to hear about your experience and feedback for Ben. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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