Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
L'entreprise a répondu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Voir plus
L'entreprise a répondu
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Brighton
Écrit par l'entreprise
Coordonnées de contact
Unit 16, Churchill Square, BN1 2TB, Brighton, Royaume-Uni
4,8
Excellent
185 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
Ben A
Ben A. has been so helpful in getting us a new phone and a plan. Everything was well explained and gave us options. No hassle at all!! Thank you Vodaphone
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Duke,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mr Ben the staff is very helpful
Mr Ben the staff is very helpful. I had the chance to understand my plan as well. Very accommodating person.
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Chaiza,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Garry gave Clear explanation
Garry gave Clear explanation
Making his outmost to help which was very appreciated
6 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Didi,
Thanks for sharing your fabulous feedback for Garry. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Great experience
Leon helped me get a new phone and set up a new contract after mine got stolen. He was very friendly and processed everything quickly, I was relieved to be able to get a new phone!
5 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Stamatia,
Thanks for the brilliant feedback for Leon! It's really appreciated.
Vodafone Social Media Team
Amazing staff
Ben has been incredibly helpful when I visited the store today with a broadband issue. Thank you
Nik has helped me in the past as well…the guys in the store are all really helpful and efficient.
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Brighton
Hey Matt,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had a great experience in Vodafone
I had a great experience in Vodafone, Jay the manager was very friendly and helped me with a great deal on my phone and I even switched my Home BroadBand too! Would highly recommend! Thanks
19 octobre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Amer. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Brighton
Hi Syd,
What super feedback for Ben! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Thank you Ben
The employee named Ben A solved our problem very quickly and in a rational way.
15 octobre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Thanks for the brilliant feedback, Tolga! It's really appreciated.
Vodafone Social Media Team
Ben Vodaphone Brighton
Ben was really patient and very helpful. We were comfortable speaking to him. Keep it up! Awesome service
14 octobre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Christian,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Worst network
Terrible service their employees never know anything and they are charging me for services i had taken off my contract a month ago! They blame the system not processing the cancellation and still expect me to pay…Not to mention my phone signals have been so bad, i lose signal on my phone all the time.
6 octobre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey Shehreen,
Thanks for taking the time to leave your feedback, we appreciate it. I'm sorry for the trouble you've had recently with being charged for a service you took off your contract. If you'd like us to take a closer look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
MR BEN IS A GREAT 👍
MR BEN IS A GREAT 👍.
HE IS BRINGING A FRIENDLY SERVICES TO CUSTOMERS & HELPFUL 10/10 FOR BEN & His store.
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, patiently done
Well done Rik
18 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Rajiv,
Thanks for the great feedback for Rik. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Ben was doing great customer service.
17 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Farrukh,
It's great to see your kind words for Ben. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Excellent Experience
I am extremely happy with the service at Vodafone. I am new to the UK and didn't have any idea about the sim card packages. Ben was very kind in explaining them to us and getting the SIM card up and running.
16 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Sarah,
We're pleased to hear about your recent experience and how Ben was able to provide you with everything you need to get up and running.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience
Perfect, smooth experience, The store manager Jay was extremely helpful and made the process as streamlined and straight forward as possible, great service
14 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Garry was super helpful and helped me…
Garry was super helpful and helped me move contract and save a lot of money! Very quick and easy.
14 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi Jane. Thank you for your review for Garry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben is very helpful and knowledgeable.
13 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nick
Nick, Sales Advisor is amazing!
Thanks for perfect promt service with my e-sim setup!
12 septembre 2023
Avis spontané
Réponse de Vodafone UK - Brighton
Hi IULIIA,
This is a great review for Nick. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Brighton
Hi Ashley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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