Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Voir plus
L'entreprise a répondu
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Voir plus
L'entreprise a répondu
Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Voir plus
L'entreprise a répondu
I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹
L'entreprise a répondu
Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus
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Écrit par l'entreprise
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni
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I popped into store today as my pay as you go plan was getting too expensive. Chris sorted me out a much cheaper and better deal, very pleased with my interaction today. Chris is an asset to your company.

Réponse de Vodafone UK - Broadstairs
We were greeted by Callum who assisted in completing an early upgrade for my partner's phone.
Not only did we get exactly what she wanted, he saved us money on the process and actively looked to get us the best deal and save money. Callum was excellent and coming from someone who has worked for this company many years ago he is exactly who you'd want from a store advisor. Well done Callum and thankyou for your help!

Réponse de Vodafone UK - Broadstairs
Beth provided excellent customer service today assisting with upgrading some of my accounts. Very informative and professional manner throughout.

Réponse de Vodafone UK - Broadstairs
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly, and genuinely cares about helping customers. It makes such a difference walking in and knowing I’ll be looked after properly. Connor is a real credit to the team, I honestly couldn’t recommend him enough!

Réponse de Vodafone UK - Broadstairs
Ali waz very friendly and helpful in solving my query

Réponse de Vodafone UK - Broadstairs
Ali was very helpful in setting me up with broadband and lowering my sim plan

Réponse de Vodafone UK - Broadstairs
Beth was really helpful with regards to setting up my new upgrade.

Réponse de Vodafone UK - Broadstairs
Experience was excellent. Beth was helpful and considerate.

Réponse de Vodafone UK - Broadstairs
Beth was particularly nice and helpful, along with with the rest of the staff.

Réponse de Vodafone UK - Broadstairs
Harry was very helpful with my transfer

Réponse de Vodafone UK - Broadstairs
Beth was amazing. So informtive and has eased my mind in so many things regarding my phone. Thank you so much

Réponse de Vodafone UK - Broadstairs
Beth was great and helped me with a new contract and was able to reduce my partners bill. Very good and clear information for me

Réponse de Vodafone UK - Broadstairs
Beth was very helpful in sorting out my new phone and contract. I was not too sure which upgrade/phone to go for and which airtime was best for me. Beth was very knowledgeable and understanding guiding me through all my options. I will back when my wife's phone needs updating.

Réponse de Vodafone UK - Broadstairs
I’d had ages on the phone trying to sort my phone contract out. Connor sorted exactly what I was asking for so fast and efficiently. Definitely need shops

Réponse de Vodafone UK - Broadstairs
Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.

Réponse de Vodafone UK - Broadstairs
First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!

Réponse de Vodafone UK - Broadstairs
Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

Réponse de Vodafone UK - Broadstairs
Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

Réponse de Vodafone UK - Broadstairs
Beth was amazing. So helpful to someone not used to tech! A really good experience.

Réponse de Vodafone UK - Broadstairs
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