Vodafone UK - Broadstairs Avis 

317
•
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(317)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Chris was great got my new phone sorted…

Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We appreciate your feedback and are so glad that you received excellent support with your new phone.
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was really helpful and sorted my…

Connor was really helpful and sorted my issue out with my charger port, thanks again connor

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We appreciate you taking the time to share your positive experience with us, this is great to hear!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris and Connor in branch were great…

Chris and Connor in branch were great help in sorting me a new phone

15 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali has been amazingly helpful- I am so…

Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Amanda, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seen quickly and efficiently

Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Laura,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was incredibly patient and…

Callum was incredibly patient and informative. And friendly.

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback about Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor has always been extremely…

Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Danny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry the Retail Adviser was really…

Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Gizem,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Team

Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

2 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Ruva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic store, fantastic staff!

Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.

He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

30 juin 2025
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Réponse de Vodafone UK - Broadstairs

Hey Wayne,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was brilliant

Callum was brilliant, he very professional when it came to issue with my contract

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Parcell,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Connor

Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Philip.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was brilliant

Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service answered all my…

Good customer service answered all my queries and questions

2 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Ali,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali got us a great deal with both our…

Ali got us a great deal with both our contracts and saved us money at the same time

1 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Oakley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone really helped me out

Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Zach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris, Vodafone Broadstairs is top of his game!

Chris, one of the assistants, was extremely helpful, he listened to my problem query and immediately put my mind at rest that he would not let me leave the building until he'd solved my issues. The complexity of my problem took over 40 minutes to resolve at a first level, and reassured me that a member of the care team would contact me to complete resolution of my original problem. Chris showed complete understanding, enormous patience, and mastery of the complexities of "a digital upgrade". He is a brilliant attribute to Vodafone Broadstairs.

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Josie, ​

Thanks for the lovely review and fantastic support for Chris. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was really helpful paying my…

Harry was really helpful paying my final bill.

24 mai 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Markus,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone broadstairs

Ali was extremely helpful in guiding us through our new broadband and phone contracts

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Darren,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience upgrading my phone

Ali was amazing from the second I sat down with him , he was so friendly, knowledgeable, professional and very patient
His product knowledge is superb
I could not praise him highly enough

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Dawnykk, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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