Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Voir plus
L'entreprise a répondu
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
L'entreprise a répondu
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bury St Edmunds
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Royaume-Uni
4,9
Excellent
269 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Nichole (Bury St Edmunds)
Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!
24 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very thoughtful and helpful any…
Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!
23 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rob was very helpful at explaining my…
Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A big thank you to Cassie in the Bury…
A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Caroline,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and polite
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Miles
Superb service by Miles, thank you for your help and support today
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Ursula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very helpful.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi,
We really appreciate your wonderful review and the amazing support for Cassie.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Cassie was great and very helpful
Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Georgie,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She was so helpful
She was so helpful, accommodating, friendly and thorough!
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hello Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bury St Edmunds
Hello Agustin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
visited bury st edmunds store to…
visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.
21 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Derek,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great information given by friendly…
Great information given by friendly staff member.
21 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Barry,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Richard was really helpful and…
Richard was really helpful and efficient nice man
16 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
In store service was very good and John…
In store service was very good and John was very knowledgeable and helpful
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
John was awesome helped me out…amazing…
John was awesome helped me out…amazing service
3 mars 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hello, Paula,
It's great to hear about the positive experience which you've had with John. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I called in to Vodafone to assist me…
I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell
16 février 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Thanks for your lovely feedback Celia 😊 All the best, The Vodafone Social Media Team
Richard at the Bury St Edmunds store
Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.
14 février 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John as always never fails to…
John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…
8 février 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Alison
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Broadband switch
Tom was really helpful and made the switch to broadband really easy
8 février 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Ann. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassue was very friendly and helpful
Cassue was very friendly and helpful
7 février 2025
Avis spontané
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