Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 The Parade, CT1 2JL Canterbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus
L'entreprise a répondu
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Canterbury
Écrit par l'entreprise
Coordonnées de contact
3 The Parade, CT1 2JL, Canterbury, Royaume-Uni
4,9
Excellent
270 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Pat was super helpful
Pat was super helpful, friendly, and found the info I needed quickly.
5 janvier 2024
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Matthew. Thank you for your review for Pat. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Canterbury
Hi JENNIFER,
Thanks for this feedback for Told. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Pat helped me with my new phone.
19 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Jill,
Thanks for taking the time to review and share this feedback for Pat.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff were very helpful with my query
18 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey there,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff were helpful
18 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Li,
Thanks for reviewing and sharing your feedback/
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Canterbury
Hi Pamela,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great team and service
15 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Steve,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ed was the best
Ed was the best, with help from rob got my and my husbands phones set up.
15 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Margaret,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
13th December around 11.00am
13th December around 11.00am
The young man at the customer service desk couldn't have been more helpful. He solved a problem reconnecting my phone signal in minutes, which I had spent hours trying to solve. Although my contract is with Vodafone, the handset wasn't, but he was still most obliging whilst sorting my problem out and told me to come back in store if I had any other issues. Refreshingly polite, extremely competent and extremely friendly customer service. Dave Oakden
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
One of the worst network I have ever…
One of the worst network I have ever been with, the signal is absolutely rubbish and they just wasting your time by saying there's a tactical problem in your area, it should get better within 5 days
But never
10 octobre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Dannar,
Thanks for taking the time to leave your review. Apologies for the trouble you've been having with the network in your area. We always strive to improve in every part of our business and receiving feedback will help us to achieve this.
So that we can take a look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
22 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Zak,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in to store today to get a new…
Went in to store today to get a new phone and airtime plan and Patrick was very helpful in talking through the different options and finding me the best deal there was. Would highly recommend.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey there,
Thanks for letting us know what an amazing job Patrick did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joe was sublime excellent.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi David,
Thank you for your review and feedback for Joe. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rob was excellent
Rob was excellent, great deal offered and done for me. Transferred my old information to the new phone also.
23 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Ray,
Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Canterbury
Hey Jess,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Easy interaction with Rob helped set up…
Easy interaction with Rob helped set up new phone
6 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Mark,
Thanks for letting us know what an amazing job Rob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rob was great yesterday lovely chap
Rob was great yesterday lovely chap, ed today was great too helped do my transferring of data between phones as I was unable to.
1 novembre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Mandy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The stuff was amazingly helpful and…
The stuff was amazingly helpful and dealt with providing us a new broadband contract with super efficiency.
13 octobre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Emma,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rob was helpful and understanding from…
Rob was helpful and understanding from a technophobes point of view
6 octobre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hey Michael,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thanks to rob and ed for sorting my…
Thanks to rob and ed for sorting my phone transfer
5 octobre 2023
Avis spontané
Réponse de Vodafone UK - Canterbury
Hi Rebecca,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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