Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Voir plus
L'entreprise a répondu
3 The Parade, CT1 2JL Canterbury, GB
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Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Voir plus
L'entreprise a répondu
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus
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I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus
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Écrit par l'entreprise
3 The Parade, CT1 2JL, Canterbury, Royaume-Uni
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Issac and tom are very helpful and kind individuals and very helpful would definitely come back

Réponse de Vodafone UK - Canterbury
Issac and Tom made me feel very welcomed and they helped me with all my problems, great people

Réponse de Vodafone UK - Canterbury
Issac was a great help really friendly and helped with all my question

Réponse de Vodafone UK - Canterbury
Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at the office. Thank you.

Réponse de Vodafone UK - Canterbury
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative.
Upgraded to a newer phone for a couple of pounds more per month.

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
Particularly grateful to Riya, who managed to find a work-around that allowed us to set up a broadband account (quite legitimately - it’s a long story).

Réponse de Vodafone UK - Canterbury
Joe was soooo helpful and understanding today! Go Joe and his team 👏

Réponse de Vodafone UK - Canterbury
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our needs all of which were explained in detail so that we were able to understand our possible choices. All staff were professional and friendly and made our vist an enjoyable experience.

Réponse de Vodafone UK - Canterbury
Tom served me and he was truly amazing took the time to care for my needs and help me get the best savings. Would recommend to everyone to go to Canterbury Vodafone

Réponse de Vodafone UK - Canterbury
Riya was extremely helpful and knowledgeable, she could do enough to help me
5star employee
She should be managing the Canterbury store
I would definitely recommend anyone looking to get great service ask for Riya

Réponse de Vodafone UK - Canterbury
From the moment we entered the store until we left we were treat with respectful and friendly service.
The level of expertise and genuine desire to provide what we needed was amazing and gave us an immediate sense of confidence and trust in both Tom and Issac.
I really can't fault them in any way and my wife and I left the store totally satisfied with the experience. SUPER SERVICE!!

Réponse de Vodafone UK - Canterbury
Riya was very helpful. Clear explanation of the costs of renewing our contracts. Very articulate & so friendly. The whole process was made simple and enjoyable. Thanks Riya!

Réponse de Vodafone UK - Canterbury
Great customer Service. Isaac was great, helped with my upgrades 2 mobiles & broadband. Only problem, was the WiFi was down in the store. So it took 2 hours. But Isaac persisted, and got it all done for me. Thanks to Joe and the team. Due to time, it was taking the store was very busy. But one little note, it didn't look very good that in a phone store, the WiFi was down...

Réponse de Vodafone UK - Canterbury
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent customer service—thank you for making the process so smooth and easy!

Réponse de Vodafone UK - Canterbury
Looked after well by Joe and his team (George & Rita) as we switched to Broadband and moved our mobile phones over to Vodafone. The staff were knowledgeable and helpful. Many thanks.

Réponse de Vodafone UK - Canterbury
George was SO helpful, professional and went above and beyond to get me the best package. I think he deserves a raise!

Réponse de Vodafone UK - Canterbury
Came into the Canterbury store as I was having difficulty using my phone and was due an upgrade, luckily I was seen by a member of staff called Riya who was a very helpful and kind person, she managed to talk me though my problems and even suggested me a phone based on the problems I was facing, I ended up with a brand new phone and more data and still payed less then what I was paying initially and the cherry on top was she managed to get me a better deal on my broadband then what I was paying with sky. She is a credit to Vodafone and they are lucky to have her!

Réponse de Vodafone UK - Canterbury
Riya provided exceptional customer service from start to finish. She was professional, friendly, and incredibly helpful throughout the entire process. She made everything easy to understand and ensured everything was handled smoothly. Thank you, Riya, for such a great experience. Highly recommended!

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
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