Marcus in Cardiff city centre store absolutely fantastic! He went above and beyond for me today and sorted all my issues out straight away. He’s an asset to your buisness. We need more Marcus in the w... Voir plus
L'entreprise a répondu
50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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Marcus in Cardiff city centre store absolutely fantastic! He went above and beyond for me today and sorted all my issues out straight away. He’s an asset to your buisness. We need more Marcus in the w... Voir plus
L'entreprise a répondu
Kiera done an amazing job, she is very helpfull and an asset for Vodane. I'm pleased with her customer service
L'entreprise a répondu
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Voir plus
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I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus
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Écrit par l'entreprise
50 St David's Shopping Centre, CF10 2ER, Cardiff, Royaume-Uni
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I went into the store yesterday not really know what I was going to do with my phone. Saif was very helpful and patient. Very happy with the result. Ended up getting the Google pixel and at a deal althat I am very pleased with. Thank you Saif and the team!

Réponse de Vodafone UK - Cardiff

Réponse de Vodafone UK - Cardiff
Saif was excellent! Most helpful, knowledgeable & friendly. He really took a genuine interest in our needs & what we wanted. He clearly & simply explained potential options - & wrote them down for us - making it easy to understand & compare options.
Saif was a real credit to Vodaphone - and would be a reason for us to stay with Vodaphone & revisit the shop.

Réponse de Vodafone UK - Cardiff
I went in store with a problem. I was assisted by Kyle, he was fantastic. He sorted it all out which I have been trying to do for over a year.

Réponse de Vodafone UK - Cardiff
All the staff were really kind, friendly, and helpful. We were served by Saif, who was very dedicated in finding us the right phone plan for us, and was very outgoing and jokey, which made our experience great. Best service I've had!

Réponse de Vodafone UK - Cardiff
Myself and my husband always get our SIM cards from the Cardiff Vodafone when we come from Canada to wales on holiday which we do every year and every time we are met with lovely staff this time we had a lovely girl Niamh she was very helpful friendly she offered us great information and we are looking forward to getting our SIM cards again next year

Réponse de Vodafone UK - Cardiff
Went into St Davids Cardiff,to renew my contract,met by Saif he was extremely helpful. Had patience going through all the options very amiable ,usually dread going into phone shops never found them paticularly welcoming but this experience with Saif was ideal.

Réponse de Vodafone UK - Cardiff
Popped into Vodafone, St David’s for a phone upgrade. I was met by Dave who was brilliant - he was extremely helpful. He managed to increase my minutes, calls and data but decrease my monthly bill. Thank you Dave!

Réponse de Vodafone UK - Cardiff
Jamie Davies in the Cardiff Store was incredibly helpful and patient. He gave excellent advice and meticulously set up my child's mobile phone with all of the crucial security and safety settings.
Thank you Jamie

Réponse de Vodafone UK - Cardiff
Fantastic service we asked for help and got it and saved 10 pounds a month.
Whoop whoop

Réponse de Vodafone UK - Cardiff
Well informed, experienced and friendly. Immediately greeted on entry to shop and directed to Kyle (great) within minutes. We had a fair idea what I wanted and why, he knew all the relevant products and calculated the prices and discounts. It's why I've never left Vodafone.

Réponse de Vodafone UK - Cardiff
Dave was so helpful and made the whole experience quick and easy

Réponse de Vodafone UK - Cardiff
Huw was so helpful and enthusiastic - he ensured I had the best deal!

Réponse de Vodafone UK - Cardiff
We had gone to the store the day before and had honestly not been impressed by the Advisor who was more interested in her own phone rather than helping me out. We nevertheless returned this morning and spoke to Jamie who was instead, perfect. He understood what I needed, had a really pleasant chat with us and I left the store with a new phone, better plan and feeling very satisfied by the experience. Thanks for the help.

Réponse de Vodafone UK - Cardiff
I wanted to buy a new sim and an iPhone. So I went Vodafone outlet at Cardiff and then there was a person called Saif Chadli he was very friendly and guided each every points in the contract and the payments. Really nice person.

Réponse de Vodafone UK - Cardiff
Tash was concise, provided excellent service and was informative and VERY FUNNY

Réponse de Vodafone UK - Cardiff
I recently visited the Vodafone store at Cardiff St David’s and was served by a staff member named Saif. He was exceptionally helpful, professional, and knowledgeable. He provided a clear, friendly assistance throughout. His excellent customer service made the whole experience smooth and pleasant. Highly recommended!

Réponse de Vodafone UK - Cardiff
Great customer service and very friendly and just helping us choose our plans for the future

Réponse de Vodafone UK - Cardiff
Huw was extremely easy to talk to and explained everything about the phone and contract in great detail

Réponse de Vodafone UK - Cardiff
Huw was brilliant at explaining everything we needed to know about phone contract

Réponse de Vodafone UK - Cardiff
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