Eleanor was really helpful! Spent hours helping me transfer all my phone data. Great customer service
L'entreprise a répondu
Établissement
Changer d'établissement11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
L'entreprise a répondu
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus
L'entreprise a répondu
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Chatham
Écrit par l'entreprise
Coordonnées de contact
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
4,9
Excellent
215 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Jordan was extremely helpful and…
Jordan was extremely helpful and courteous. Nothing was too much trouble. Excellent customer service. Thank you!
1 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi D B,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was really good at showing us the…
Was really good at showing us the options
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jamie,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was amazing
Molly was amazing, very helpful and knowledgeable, give her a pay rise.
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Rick,
It's great to hear about your recent experience and feedback for Molly. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful assistant
Very helpful assistant, took time and explained everything I needed to know. Thanks jamie
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Susan,
Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Mollie was very helpful and concise in…
Mollie was very helpful and concise in giving the various options available. Was bright chatty and cheerful throughout outlr interaction.
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi there,
This is lovely feedback for Mollie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Home broadband and upgrades
I came in for home broadband and 2 upgrades. Jordan was great at ensuring I knew everything about the contracts and that I left knowing everything I needed to know. I’m very happy with the customer service I received.
23 août 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Bethany,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant sales women molly me and my…
Brilliant sales women molly me and my grand daughter sorted out with new contracts perfect for us . Went above board to charge the phone so my granddaughter could use it!
27 août 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jane,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was very very helpful and he…
Jordan was very very helpful and he advised me to trade in my phone to another shop when I was going to give them to him. He is a very very honest person and I can’t recommend him enough
26 août 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Terence,
We appreciate your feedback and kind words about Jordan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you
Thank you, Jamie, for your exceptional and friendly service. Switching to Vodafone was really simple. Thank you very much!
21 août 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hello Sheryl,
It's great to hear about the positive experience which you've had with Jamie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Molly.
Excellent customer service from Molly.
I was purchasing a new phone as I had my phone for seven years.Molly took time to make sure all my old photos etc went on to new one.Very satisfied customer
21 juillet 2024
Avis spontané
Réponse de Vodafone UK - Chatham
HI Julie,
Thanks for reviewing and sharing this great feedback for Molly.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mollie was great …
Came in to the chatham branch on Sunday and wanted to get my son his first phone, I spoke to mollie and she gave me the best deal possible I’m very happy !
14 juillet 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Lucy,
It's great to hear about the positive experience which you've had with Mollie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visited the Chatham store for an…
Visited the Chatham store for an upgrade and was greeted by Mollie who was welcoming and very professional and knowledgeable. She made the whole process so easy and was very happy with the new phone.
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Chatham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had an exceptional experience at Vodafone UK-Chatham
I had an exceptional experience at Vodafone UK in Chatham when I visited to purchase a new phone. Assistant manager John was incredibly friendly and welcoming, and his expertise made the process of choosing a new phone a breeze.
The store had a wide range of phones to choose from, and the staff took the time to explain the features of each model and help me find the perfect phone to suit my needs. Their patience and willingness to answer all of my questions really made me feel valued as a customer.
John attention to detail and commitment to provide an excellent customer service truly set him apart.
I am delighted with my new phone and the overall experience at Vodafone UK - Chatham.I highly recommend this store to anyone in need of a new phone or looking for expert advice on mobile devices. Thank you to the whole team for making my visit so enjoyable!
26 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Artur!
It's great to hear that you had such a lovely experience in store with us. Please click here for our Device Guides if there is anything left to set up on your phone: https://deviceguides.vodafone.co.uk/. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Friendly
Friendly, professional and helpful. Made my experience stress free.Highly recommended served by jamie
1 juillet 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Shirley. Thank you for your review for Jamie. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for all your help!!!!!!
I have been trying to get a sim plan in the UK for a long time and every time I went to speak to a big provider it only seemed to become more and more complicated however when I spoke to John and Tod at Vodafone in Chatham they were able to fully understand all of my needs and the particularities of my situation and what I would need in a phone plan and I finally was able to get a phone plan that seems perfectly tailored to my situation and needs. The entire team was very friendly and helpful and were able to answer all of my questions with such clarity. I really felt like we worked as a team ! Thank you, Vodafone 🙏
29 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi there Tatiana,
We're delighted you had such a positive experience and managed to find a perfect deal! We always aim to provide an exceptional level of service so it's great to hear our team did just that!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from the Chatham branch
Great service from the Chatham branch, John was a massive help with explaining everything in my contract as I felt as i was unsure about what was and wasn't in my bundle - will defo be back when my contract is due for renewal in Feb!
28 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Phil, It's great to hear John was so helpful and took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Upgrade with Mollie.
Me and my partner were taken care of by Mollie. Very polite and friendly. Gave us great service. Had upgrades to do which were a lot of work because of our circumstances and Mollie dealt with it without issue. She took care of our needs with a smile on her face and engaged with us so it wasn’t a cold experience. Very happy with how we were treated.
28 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hey David, Thanks for letting us know about the awesome service you received from Mollie!
Thanks, The Vodafone Social Media team
Upgrade with Mollie
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my questions fully. Really pleased and the friendly professional service made the whole experience excellent.
28 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Thanks for your awesome feedback for Mollie. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Visited today and mollie was fantastic
Visited today and mollie was fantastic, really helpful.
Thanks
16 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Fiddyment,
Thanks for taking the time to review and sharing this feedback for Mollie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jamie at the Chatham branch was…
Jamie at the Chatham branch was extremely patient and knowledgeable.
He explained everything to me clearly.
6 juin 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jill,
Thanks for taking the time to review and sharing this feedback for Jamie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.