Went to the Vodafone Chichester to get a new phone at the end of the current contract Musad was brilliant in looking after us his patience with the system operated by Vodafone whilst looking after... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement22-23 East Street, PO19 1HS CHICHESTER, GB
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Lisez les avis des autres
Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching... Voir plus
L'entreprise a répondu
Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them en... Voir plus
L'entreprise a répondu
I recently had issues with my phone and visited this store to try to resolve them. At the time, all the staff were engaged with other customers, but I was assured with a smile and a warm welcome th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Chichester East St
Écrit par l'entreprise
Coordonnées de contact
22-23 East Street, PO19 1HS, CHICHESTER, Royaume-Uni
4,9
Excellent
209 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
My experience today in Vodaphone…
My experience today in Vodaphone Chichester was made extremely pleasant due to the outstanding service provided by Kofi. A very helpful and polite young man to say the least.
28 juillet 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Jordan,
Thanks for the lovely review and fantastic support for Kofi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went into the Chichester store and…
I went into the Chichester store and spoke to a man whom I believe was the manager. I expressed what I wanted in a phone and my ideal price I wasn’t listened to at all, all I got were the most expensive iPhones which being older I do not want, I wasn’t happy at all and ended up going to the Bognor store and I spoke to a lady called meg and she was very helpful and listened to my wishes but unfortunately the phone I was out of stock and on a back order so I was unable to purchase but will definitely be going back to bognor not Chichester.
4 juillet 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Susan, I'm sorry you felt you weren't listened to in the first store. I'm glad you were able to get some help in the second store. The device you were after might be available through our online shop and it will be delivered on the next working day if ordered before 10pm. You can have a look here: https://vodafone.uk/3WdwpEU
If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
The delightful and VERY helpful Amber
18 juillet 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Linda. Thank you for your review for Amber. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Chichester East St
Hi Mike. Thank you for your review for Kofi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Meg was outstanding!
5 juillet 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Neil,
Thanks for your lovely words for Meg. We appreciate your support.
we're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sam was so informative and generous…
Sam was so informative and generous loved the experience
1 juillet 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Teresa,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ashton was really helpful in setting up…
Ashton was really helpful in setting up my first phone plan, made me understand what was going on and feel comfortable through it. Thanks
28 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Maddy,
Thanks for letting us know what an amazing job Ashton did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kofi ran and got me a new screen…
Kofi ran and got me a new screen protector plus sorted my issue so was great
27 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Sam,
Thanks for letting us know what an amazing job Kofi did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
27 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Tasha,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
I went in-store spur of the moment
I went in-store spur of the moment, even though I had been planning to upgrade my phone. The whole process was quick and easy, very friendly team.
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Sam and ashton brilliant service
Sam and ashton brilliant service. Really helpful, pleasant experience
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Rude staff - Amber Chichester
Rude staff - Amber Chichester store, she should not be in customer services, returned a dongle but would not accept it as we didn’t have the box with us, checked the contract and policy does not state needs to be in original packaging, she would not read Vodafone’s T&C’s - never in my life have I encountered such a rude and unhelpful person - Vodafone she needs training in Customer relations !
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Tracey, I'm sorry about your experience, did you managed to return the dongle? If not, please send my team a message and we can look into it for you. You can use one of the links below to get in touch:
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Sam the store manager was very helpful…
Sam the store manager was very helpful and informative made the process alot easier for me
10 juin 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Shirley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience really was great
The experience really was great! Amber, the Vodafone adviser, was simply amazing, so happy to help, trying to find the best options for me. I am really happy!
28 mai 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Carmen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Awful
Awful. So quick to say he couldn’t help without even establishing what help was needed. Yet another terrible customer experience with Vodafone
4 mai 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi there,
This isn't the service we expect for our customers. I'm sorry you've had to experience this.
If you still need help or you'd like us to look into what happened and feed this back, then please message my team on Social Media.
You can do this via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Réponse de Vodafone UK - Chichester East St
Hi Kevin,
Thank you for your review. Great to see your feedback for Kofi. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kofi spent significant time helping my…
Kofi spent significant time helping my family upgrade our sim packages despite the fact we didn’t buy anything in store. His knowledge and professionalism was superb.
28 avril 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hey Tim,
Thanks for the lovely review and fantastic support for Kofi; this is so great to hear.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pleasant and well 8nformed staff member
22 avril 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Sarah,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Spoke with the store manager gary
Spoke with the store manager Gary who was amazing and sorted out all our problems
22 avril 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Maxine,
Thank you for your review. Great to see that Gary has helped you with your queries. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, Lilly in Chichester branch was really helpful and found a great contract much more suitable for my needs than trying to arrange online
22 avril 2023
Avis spontané
Réponse de Vodafone UK - Chichester East St
Hi Carole,
Thank you for your review. I’ll be sure to pass on the feedback for Lilly from the Chichester store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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