A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.
L'entreprise a répondu
7 High Street, SN15 3ER Chippenham, GB
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A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.
L'entreprise a répondu
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus
L'entreprise a répondu
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Voir plus
L'entreprise a répondu
Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.
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Écrit par l'entreprise
7 High Street, SN15 3ER, Chippenham, Royaume-Uni
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Hugo is fantastic. Polite, extremely helpful, great knowledge and extremely patient.

Réponse de Vodafone UK - Chippenham
Great guys working there, very friendly and helpful, tom sorted me out exactly what i needed and worked out a great deal

Réponse de Vodafone UK - Chippenham
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly.
I don't think I could have sorted it myself

Réponse de Vodafone UK - Chippenham
Very good service and very happy with the shop aswell.

Réponse de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham
I sent my mum into store to buy a preloaded pay as you go sim for our Grandmother who is visiting as I know you sell them. They were instead sent to poundland with no guidance to get it there and to get a voucher because it would be 'easier'. I know it is not and now we have had issues using the voucher etc. They simply could not be bothered to help because it is not a contract. It would have been a less than 5 minute job for them but now because of a lack of basic customer service it has become a several hour issue for us. Not impressed.

Réponse de Vodafone UK - Chippenham
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted me politely and asked me to explain the problem. I am almost 80 years so the technical words and phrases are difficult for me. He was amazing , very patient and eventually the problem was solved.Thank you Tom!

Réponse de Vodafone UK - Chippenham
I received a very friendly welcome from Tom when I entered Vodafone CHIPPENHAM store on Saturday 27th June. I had an enquiry about the Vodafone tariff that I have. Tom was brilliant, explained my options clearly and offered suitable alternatives. When I consider an upgrade in the future I will have no hesitation in returning to Vodafone Chippenham. Credit to Tom!

Réponse de Vodafone UK - Chippenham
Great service in store. Two visits to sort phone and plan. Ryan was really helpful, informed and clear. Explained everything clearly and found the best deal. Very happy with service received. Thank you! 🙂

Réponse de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham
Good service in good company. Highly recommended.

Réponse de Vodafone UK - Chippenham
We have had an excellent experience with Ryan we understood everything he explained to us, he is brilliant, and if I had a problem with my phone or anything it would be Ryan we would ask for we thank him so much

Réponse de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham
Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best for us still leaving the end decision to us.
Ryan is an absolute credit to your company. We will definately be recomending him to friends and family.

Réponse de Vodafone UK - Chippenham
Moved Accross to Vodafone and very happy with experience. Thanks

Réponse de Vodafone UK - Chippenham
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be better. We are both pensioners and not exactly tech savvy. Ryan was extremely helpful and renewed our confidence in Vodafone. He was very patient and gave good advice. We will always go into store from now in and give the online service a miss. Thanks Ryan for exceptional customer service.

Réponse de Vodafone UK - Chippenham
Ryan helped me today, he explained everything perfectly and patiently. He is a credit to your company

Réponse de Vodafone UK - Chippenham
Tom has been very helpful in clarifying my contract details and how to view details via myvodaphone

Réponse de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham
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