Vodafone UK - Cirencester Avis 

238
•
TrustScore 5 sur 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(238)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sorted with a smile.

Had a very annoying glitch with my phone and Jess sorted it out quickly with a smile. Incredibly knowledgeable and helpful, Jess is probably the fastest phone tech I’ve met. Went through all the possibilities of what the problem could have been and then, with a lovely smile, informed me I had settings turned off that should have been on! Simples. Thanks.

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Michael,

Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer care

Excellent customer care. Keiren at the Cirencester Vodafone store was able to remove a virus from my husband's phone and dealt with numerous other problems my husband was experiencing with his phone. He gave a lot of advice and we could not fault his efficiency and care. Highly recommend!!

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service at the Cirencester…

The customer service at the Cirencester branch was amazing particularly Jess and Dan and Zu and 'T'. We were so impressed.

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zu Very helpful advice today

Zu Very helpful advice today, thank you

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Laura,

Thank you so much for your wonderful review and the amazing support you’ve shown for ZU—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess from the Cirencester store was…

Jess from the Cirencester store was great very helpful and easy to understand.

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Leon,

Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zu was excellent

Zu
Excellent service and help

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess has been incredibly patient and…

Jess has been incredibly patient and kind in helping me transfer to my new phone!

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just wanted to give a shoutout to Jess…

Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Gabriella,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess she was absolutely…

Today I saw Jess she was absolutely brilliant helping setting up my new phone

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Frederick, ​

Thanks for the lovely review and fantastic support for Jess. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess and she fixed my…

Today I saw Jess and she fixed my phone, was very calm and helpful while fixing my issue very quickly and wrote down all my points that I need to keep in mind very clearly, she’s very knowledgable, I highly recommend

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess in store and she…

Today I saw Jess in store and she helped resolve my issues

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was so helpful today

Dan was so helpful today, really quick and efficient and had a great conversation! Thanks dan

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Kim,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I popped in to the shop at 9am and was…

I popped in to the shop at 9am and was greeted by Jess, who was friendly, helpful and not at all demeaning as I declared I was definitely a dinosaur and need help!
Like a miracle Jess sorted out the problem - I upgraded my phone there end of last year and they were all amazing then. Highly recommend the staff here - I travel from Swindon to Ciren deliberately as the staff are world's away from the Swindon store where my experience has always been rude, unhelpful staff!

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Rachael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan in Cirencester

Spoke to Dan and helped me with upgrading my phone. Very knowledgeable and helpful. Hugely recommend

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess is exemplary in her knowledge of…

Jess is exemplary in her knowledge of all that Vodaphone has to offer, her customer attitude is exceptional, and she is a nice person to do business with and solve issues.
Top marks !
Well done
Roger

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Dakin,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Jess helped me sort out a phone issue this morning. She was polite, charming, efficient, and exactly the sort of human being I want to deal with as a customer. Well done Jess!

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess ,she is an amazing…

Today I saw Jess ,she is an amazing human being.So is Kieran.

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Maria,

Thanks for the lovely review and fantastic support for Jess and Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess and she helped me out…

Today I saw Jess and she helped me out with my iPad and phone, she was absolutely brilliant and patient

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan Cirencester

Dan, who helped me out today, was absolutely marvellous. He was so kind and helpful that the potentially traumatic experience of changing my phone actually became a pleasure.

9 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Zu

Excellent service from Zu - particularly helpful and patient with me. Thank you very much

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Maureen,
 
Thanks for the lovely review and fantastic support for Zu.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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