Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Voir plus
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2 Castle Street, GL7 1QA Cirencester, GB
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Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Voir plus
L'entreprise a répondu
I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.
L'entreprise a répondu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus
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Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
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2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni
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Had a very annoying glitch with my phone and Jess sorted it out quickly with a smile. Incredibly knowledgeable and helpful, Jess is probably the fastest phone tech I’ve met. Went through all the possibilities of what the problem could have been and then, with a lovely smile, informed me I had settings turned off that should have been on! Simples. Thanks.

Réponse de Vodafone UK - Cirencester
Excellent customer care. Keiren at the Cirencester Vodafone store was able to remove a virus from my husband's phone and dealt with numerous other problems my husband was experiencing with his phone. He gave a lot of advice and we could not fault his efficiency and care. Highly recommend!!

Réponse de Vodafone UK - Cirencester
The customer service at the Cirencester branch was amazing particularly Jess and Dan and Zu and 'T'. We were so impressed.

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Réponse de Vodafone UK - Cirencester
Jess from the Cirencester store was great very helpful and easy to understand.

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Réponse de Vodafone UK - Cirencester
Jess has been incredibly patient and kind in helping me transfer to my new phone!

Réponse de Vodafone UK - Cirencester
Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone

Réponse de Vodafone UK - Cirencester
Today I saw Jess she was absolutely brilliant helping setting up my new phone

Réponse de Vodafone UK - Cirencester
Today I saw Jess and she fixed my phone, was very calm and helpful while fixing my issue very quickly and wrote down all my points that I need to keep in mind very clearly, she’s very knowledgable, I highly recommend

Réponse de Vodafone UK - Cirencester
Today I saw Jess in store and she helped resolve my issues

Réponse de Vodafone UK - Cirencester
Dan was so helpful today, really quick and efficient and had a great conversation! Thanks dan

Réponse de Vodafone UK - Cirencester
I popped in to the shop at 9am and was greeted by Jess, who was friendly, helpful and not at all demeaning as I declared I was definitely a dinosaur and need help!
Like a miracle Jess sorted out the problem - I upgraded my phone there end of last year and they were all amazing then. Highly recommend the staff here - I travel from Swindon to Ciren deliberately as the staff are world's away from the Swindon store where my experience has always been rude, unhelpful staff!

Réponse de Vodafone UK - Cirencester
Spoke to Dan and helped me with upgrading my phone. Very knowledgeable and helpful. Hugely recommend

Réponse de Vodafone UK - Cirencester
Jess is exemplary in her knowledge of all that Vodaphone has to offer, her customer attitude is exceptional, and she is a nice person to do business with and solve issues.
Top marks !
Well done
Roger

Réponse de Vodafone UK - Cirencester
Jess helped me sort out a phone issue this morning. She was polite, charming, efficient, and exactly the sort of human being I want to deal with as a customer. Well done Jess!

Réponse de Vodafone UK - Cirencester
Today I saw Jess ,she is an amazing human being.So is Kieran.

Réponse de Vodafone UK - Cirencester
Today I saw Jess and she helped me out with my iPad and phone, she was absolutely brilliant and patient

Réponse de Vodafone UK - Cirencester
Dan, who helped me out today, was absolutely marvellous. He was so kind and helpful that the potentially traumatic experience of changing my phone actually became a pleasure.

Réponse de Vodafone UK - Cirencester
Excellent service from Zu - particularly helpful and patient with me. Thank you very much

Réponse de Vodafone UK - Cirencester
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