Vodafone UK - Crawley Avis 

192
•
TrustScore 5 sur 5

4,9

1 , County Mall Shopping Centre, RH10 1ff Crawley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the store today wanting to see what else was out there after spending 15 years with O2 but getting little signal. The new Crawley store fit out looks great. I was greeted at the door b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant store. All the workers there are extremely lovely and knowledgeable and knew exactly how to help me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 1 , County Mall Shopping Centre, RH10 1ff, Crawley, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(192)

39 942 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Liam the great

Brilliant service from Liam in the vodafone store Crawley! Very helpful and got me an amazing deal with the Samsung S23! Also saved me money on my Wifi. Thank you Liam

4 juillet 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hi Joanne,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Waste of time costumer call center

Waste of time costumer call center. My internet is not working for 3 weeks and they dont do anything. Still same thinks to try and after they leave it and nobody will do anything until you call then again and it start from beginning. And just transfering from one line ro another. Internet is bad option from them. Never send engineer to you and just blate you for not doing what they want. Which I done so many times correctly. Just pointles help from them and threaten me that it will not do amything and its my fold.

26 juillet 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hey Michal,

I'm sorry to hear you're having some trouble with broadband. You can run some checks through our website here: https://vodafone.uk/2Wa6bEU If that doesn't point you in the correct direction you can reach out to our technical team by calling 191 or 0333 304 0191 from a non Vodafone number. Alternatively you can contact our webchat here 👉 https://www.vodafone.co.uk/chatbackug

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

I came over from Ireland for a few weeks and needed a PAYG sim, the chap in store was very helpful and got me the best plan for me, im loving my voxe sim with social data! thank you guys

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - Crawley

Hey Orla,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Home Broadband

Fantastic service from all three that i spoke to, managed to sort my new iphone out and got me to switch from BT for my broadband, it got connected today and it work like a dream thank you!!!

2 juin 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hey Hannah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was great

It was very busy and took a while to be served but they where very helpful and the assistant manager was very welcoming, please pass my thank you onto James.

10 juin 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hey Laura,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

greatful thanks to liam and staffer my…

greatful thanks to liam and staff re my car breaking down. my phone nearly dead went above and beyond . restored faith in human kindness . thanks liam
went above and beyond credit to vodaphone
futher to the above after posting , liam when finished work returned to my car to check rac had arrived and all ok . A star 👍

24 juin 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hey Joanne,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you so much!

Really helped me in my time of need, very understanding and made upgrading my phone a stress free process.

16 mai 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hi Sophie. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service agent was lovely

Customer service agent was lovely. Really took his time to ensure I was getting what I needed and was very helpful while doing it!

2 mai 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hi Tri. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service in Crawley

I recently had the pleasure of visiting a Vodafone store, and I must say, the service I received was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and knowledgeable staff members who went above and beyond to ensure my needs were met.

The level of professionalism displayed by the Vodafone team was truly impressive. They took the time to understand my requirements and provided expert guidance to help me choose the most suitable plan and device for my needs. What impressed me the most was their patience and willingness to answer all my questions, making me feel valued as a customer.

The staff members were well-informed about the latest products and services offered by Vodafone. They took the time to explain the features and benefits of different devices, ensuring that I was well-informed before making any decisions. Their expertise and passion for their work were evident, and it made the entire experience enjoyable and stress-free.

Moreover, the store itself was organized and well-maintained. The layout allowed for easy navigation, and the products were neatly displayed, making it effortless to browse and compare options. The staff members were attentive and readily available to assist me whenever needed, further enhancing the overall shopping experience.

Another aspect worth mentioning is the efficiency of the Vodafone store. Despite the high volume of customers, the staff managed to maintain a quick and streamlined process. I was pleasantly surprised by the minimal waiting time, ensuring that my visit was both productive and time-efficient.

In conclusion, my visit to the Vodafone store was truly exceptional. The exceptional service provided by the knowledgeable and friendly staff, coupled with the organized store layout and efficient processes, made it a standout experience. I highly recommend this Vodafone store to anyone in search of unparalleled service and expertise. Kudos to the team for going above and beyond to deliver an outstanding customer experience.

12 mai 2023
Avis spontané
Logo de Vodafone UK - Crawley

Réponse de Vodafone UK - Crawley

Hi Rebecca. WOW! Thank you for your glowing review for our Crawley team. It's always lovely to read such fantastic feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again Rebecca,
Vodafone Social Media Team

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