My Local 3 store closed, I went to Vodafone and saw Jam, he was Excellent and fully helped me with my issue and resolved for me. I will come back again for good service!
L'entreprise a répondu
Établissement
Changer d'établissement57 Market Street, CW1 2EY Crewe, GB
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Lisez les avis des autres
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... Voir plus
L'entreprise a répondu
Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... Voir plus
L'entreprise a répondu
Kelby, our sales advisor is a very knowledgeable and attentive person for whom time was not an issue, but our understanding of the contract was. He explained everything to our satisfaction after goin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Crewe
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
57 Market Street, CW1 2EY, Crewe, Royaume-Uni
4,9
Excellent
152 avis
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Les gens ont aussi consulté
I had a problem with WhatsApp on my I…
I had a problem with WhatsApp on my I phone. Kelby from Crewe Vodafone was great. After 10 minutes of checks he found I needed IOS updat. Great service from this talented young man. A credit to Vodafone
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Crewe
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff fantastic, pity about computer system
The staff at Crewe were fantastic and knowledgeable, and made the experience easy.
Unfortunately, the computer system was slow and Seth kept having to apologise for its slowness.
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hello, Alastair,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma at the Crewe store was extremely…
Emma at the Crewe store was extremely helpful and friendly. Wasn't an easy task given 3 upgrades at once but manged to get everything sorted efficiently. Many thanks!
4 septembre 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Marc,
We’re glad to hear you found the best options for you when visiting our Crewe store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Crewe
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Clear advice, friendly and helpful staff, definitely recommend an in-store visit
We came in looking for new phones on Vodafone after having the current ones for 6 years. I’d tried to upgrade myself on the app and via the online chat but didn’t find this helpful. The advisor didn’t give much information or options. So we decided to go into a store and I’m so glad we did! The store assistant (Tom) listened to what we were looking for, provided options and recommended what would be best for us personally. We were getting three new phones and SIM deals which took quite a while to set up but nothing was too much. Rather than us waiting, Tom got his colleague Daria to help too. They were both so personable and friendly and really made us feel valued. I went back yesterday to drop off the old phone as part of the trade in deal and received the same level of excellent customer service by Tom’s colleague (I missed her name) and Tom was there to say hello too. I would definitely recommend this store and Tom!
10 août 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Rebecca,
It's lovely to see you had such a positive experience with Tom and his colleagues. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Enjoy your new phones 😁 Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Crewe
Hi Mel,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just visited the Crewe Vodafone store…
Just visited the Crewe Vodafone store to replace my SIM card and was sorted really quickly and professional. Very friendly and professional staff. Really impressed.
13 juin 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Dave,
These are lovely kind words of feedback for or Crewe store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Crewe are excellent
Vodafone Crewe exceed expectations in their customer service. Very professional and knowledgeable staff who are also welcoming and friendly. I can not recommend them highly enough.
12 juin 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Lynne,
Thanks for your review for our Crewe store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent Customer Care
Professional, friendly and helpful staff. Always experience good customer care at this Vodafone shop in Crewe.
11 juin 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Rob,
Thanks for sharing your fabulous feedback for our Crewe team. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Well done Kelby and thank you.
Kelby was very helpful, didn't rush us, answered lots of questions that helped our day to day usage of our phones and seemed very honest. The Vodafone shop in Crewe is helpful and we certainly will be taking that into account when investing in renewals. Keep him there!
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Belinda,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Services from The…
Excellent Customer Services from The Manager Tom. Extremely helpful, very knowledgeable
31 mai 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi John,
We love to hear it! Thanks for the 5 stars.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer care service
Excellent customer care service from Kelby who gave me all the information I needed so as to enable me to transition from an old smartphone to an up to date model,thank you.
8 mai 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Vincent, Thanks for letting us know about the awesome service you received from Kelby today.
Thanks, The Vodafone Social Media team
Kelby was very efficient and very…
Kelby was very efficient and very knowledgeable
4 mai 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Mandy,
Thanks for taking the time to share this 5 star review with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant help from Tom
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Crewe
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I’ve been served by Tom
I’ve been served by Tom. Absolutely cracking customer service.
24 avril 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Damian,
Thank you for this 5 star review. It's great to hear you had an amazing experience in store with Tom.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Emma at Vodafone Crewe was amazing
Emma at Vodafone Crewe was amazing, compared to some people in other stores.. not naming names but let’s say the Liverpool branch, I felt like she was actually listening to what I needed, not want the company wants. Emma you rock
1 mars 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Ant,
Thanks for sharing your fabulous feedback for Emma. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I needed technical help with a phone issue
I visited because I'm not techy. The guy in the store was friendly, helpful and patient. He obviously had a high level of technical expertise. He guided me though the steps to sort out my phone issues. He also answered my "stupid" questions. I would wholeheartedly recommend them and would not hesitate to go back in the future.
16 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi John. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service. Kelby was very informative and helpful…
Kelby was very informative and helpful and patient answering my questions.
15 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi James,
Thanks for taking the time to leave your feedback about your experience with Kelby. It's great to hear that you received such great service!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Exceptional service
All staff were very helpful and informative but Jo went the extra mile, a credit to the business
14 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Tania,
Thanks for your great feedback regarding Jo! We're so happy you had a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kelby was really helpful and…
Kelby was really helpful and informative with my phone upgrade, also extremely patient and polite giving great customer service.
9 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Abbie,
Thank you for your review. It’s great to hear of your positive experience with Kelby. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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