My Local 3 store closed, I went to Vodafone and saw Jam, he was Excellent and fully helped me with my issue and resolved for me. I will come back again for good service!
L'entreprise a répondu
Établissement
Changer d'établissement57 Market Street, CW1 2EY Crewe, GB
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Lisez les avis des autres
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... Voir plus
L'entreprise a répondu
Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... Voir plus
L'entreprise a répondu
Kelby, our sales advisor is a very knowledgeable and attentive person for whom time was not an issue, but our understanding of the contract was. He explained everything to our satisfaction after goin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Crewe
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
57 Market Street, CW1 2EY, Crewe, Royaume-Uni
4,9
Excellent
152 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Vodafone in Crewe is great
Vodafone in Crewe is great. The staff are so friendly and helpful. Josh has helped me on the last two occasions I've been in , He's precise and thorough, he knows his stuff and I felt confident about my choice, thanks Josh
9 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Tony, we love seeing that one of our in store teams made such a great impression on you.
Thanks again, The Vodafone Social Media Team
Very good staff,very helpful.Excellent…
Very good staff,very helpful.Excellent communication,professional service 😊😊😊😊
3 février 2024
Avis spontané
Réponse de Vodafone UK - Crewe
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service! I was looking to upgrade my phone and was served by a great lad, Kelby….Kelby made the whole process extremely easy for me, I wasn’t sure which phone I wanted? I just wanted a phone that was easy to manage and take great photos….Kelby provided lots of options for phones and price plans, to suit my needs and budget.
Thank you Kelby for your knowledge and professionalism, you are a credit to your store.
All the customer service representatives in the store were really polite and professional, well done everyone!
28 décembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Sarah and Den,
We love to see feedback like this! Thank you for your support and the 5 star review. It's great to see Kelby has shone during your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kelby Lee, credit to the company
Kelby Lee has just given me
The best customer service I’ve ever received.
To the point, informative, understanding and quick. Absolutely perfect 👍🏼
23 décembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great service Emma was so helpful got…
Great service Emma was so helpful got all what I needed
14 décembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Laura,
We're pleased to hear about your recent experience. Thanks for reviewing and sharing your feedback for Emma.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Life savers
The two staff memebers who helped me were excellent and deserve gold stars! My dad had been in the hospital and had forgotten his PUK code to access his pay as you go phone. In his 80's my dad's little basic mobile is his lifeline and link to family & friends. They were able to unlock his phone which was a true live saver! Many many thanks xx
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Jane,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sorry for the lateness of this review
Sorry for the lateness of this review. The chap who served me was extremely helpful and I would definitely recommend him and Vodafone to others.
11 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Thanks for your review Steve, It's great to hear we were able to help.
Thanks again, The Vodafone Social Media Team
Tom was incredibly patient and helpful…
Tom was incredibly patient and helpful when I took my phone in to the shop about a month ago. My phone had locked me out, so Tom patiently reset it and managed to save all of my contacts and photos. I left the shop very relieved! Thank you Tom, just sorry it took me so long to write a review!
13 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Lindsay,
It's lovely to hear you had such a positive experience with Tom. This is absolutely what we aim for!
If you ever need help again, don't hesitate to pop our team a message over on our social channels:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kelby was amazing sorting out my…
Kelby was amazing sorting out my husbands new phone, even managed to save us money on our broadband. Extremely polite and his knowledge of the products were spot on. Well done Kelby. 😃
7 octobre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Amanda,
Thanks for letting us know what an amazing job Kelby did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Asked for some help to take an…
Asked for some help to take an additional line - Josh at the Crewe store exceeded expectations and was very helpful
29 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Jane,
Thanks for letting us know what an amazing job Josh did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom was really helpful
Tom was really helpful. Patient and efficient
Thank you =)
22 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Stephanie,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
We called in to the Vodafone store in…
We called in to the Vodafone store in Crewe today - what outstanding service we received. Your employee Josh was so patient with us ( both in our seventies and not very good with technology) and spent ages getting our problems sorted out. Brilliant !
20 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Elizabeth,
Thanks for your review. It's great to hear about your recent store visit and how Josh provided a good experience.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Crewe
Moved phone over from BT to Vodafone and had a major issue with no data on the phone. After a number of hours of live chat with the technical team (all very helpful and courteous) problem still not sorted. Went back to store in Crewe and problem finally solved by Tom. He was extremely helpful, supportive, knowledgeable and methodical in his approach and I can't thank him and praise him enough. Job well done!
20 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Nigel,
Thanks for taking the time to review. It's great to hear about your positive experience, and how Tom was able to help.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh has been brilliant
Josh has been brilliant
He didn't give me any gobbledygook good
Just good explanations
19 septembre 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Debbie,
We're pleased to hear about your recent experience, and how Josh has been able to help.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone upgrade
Tom was extremely helpful and knowledgeable which made the whole process of upgrading my phone effortless
28 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Sue,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Service couldn't be faulted. Staff were very helpful, product good value.
25 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Tom,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Crewe
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Recent visit (18th August) to upgrade…
Recent visit (18th August) to upgrade from sim only to a new phone was made all the easier being served by Kelby who was most helpful and patient. A brilliant member to their team, thank you
19 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hey Mandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Vodafone Crewe
Excellent service from Vodafone Crewe. Kelby was very helpful, knowledgeable and sorted my issue which staff at a different branch had not.
14 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Tracy. Thank you for your review for Kelby. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Tom & Josh @ Crewe
These guys are fantastic, funny, friendly, technically very capable & all round stars. They did a great job for me, fully supportive & thorough. Thank you.
8 août 2023
Avis spontané
Réponse de Vodafone UK - Crewe
Hi Christopher,
This is such an amazing review for Tom and Josh. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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